Mannaza Korean Restaurant Reviews Summary

Food Quality

Pros:

• "Never fails to impress me. Their japchae, seafood pancake and tteokbokki are divine."
• "Everything we ordered was amazing."
• "The food is absolutely stunning."
• "Food is delicious and hearty. Pretty authentic."
• "The food was great and exactly what you expect from Korean BBQ - tasty tasty food."
• "Food is absolutely amazing, if you've never tried Korean cuisine I'd highly recommend it."
• "Love every dishes we ordered today and I guarantee you this is the best Korea restaurant in Newcastle."

Cons:

• "Dolsotbibimbap - rice should not be soggy as otherwise it will make the pot pointless."
• "Absolutely awful!! The worst Korean food I've ever ever had.....and so expensive......almost throw up at the table:) unpleasant smoke of BBQ and poor food."
• "Super greasy, barely any meat on dish, basically £10 for bowl of rice, a few veggies and a tiny bit of meat."
• "The taste of food is not Korean food and I could sleep in the evening because they are put in too much MSG."
• "However, I don't recommend the fried chicken strips and fried squid. Tasted bland and the sauce didnt help."
• "Yangyeum chicken tasted like sweet and sour with some chilli which was not expected."
• "The batter was nothing like a proper fried chicken and it was served in a sweet chilli sauce.."

Service

Pros:

• "By the way, staffs are so friendly too."
• "The staff were very attentive and helpful."
• "Staff where able to seat us after a short wait, served us with care and were super friendly."
• "The staff are absolutely lovely and so welcoming!"
• "The staff were mega friendly and very knowledgeable about the menu."
• "Great service as the staff are all very friendly and helpful."
• "The staff are so friendly and welcoming and don't forget the Kimchii so very delicious that i had them wrap up a container for me to take home."

Cons:

• "Some look like they didn't want to work there."
• "As it was very busy, the staff were unable to serve us promptly and it could be due to the lack of staff on the floor."
• "The waitress was not happy. Throughout the time here her facial expression towards us was very unpleasant."
• "Waiter came over: 'is everything ok' reply: 'no, I do not like it' Waiter reply: 'ok' waiter leaves and does not come back."
• "Cleaning tables with poor smelling chemical spray near you, when you are eating."
• "The staff seemed disinterested and inattentive, as if they couldn't be bothered to provide even basic customer service."
• "RECOMMENDED not to come here as the food was POOR quality and VERY VERY dirty our baking tray and spoon were not cleaned and there was still food from the previous person on it."

Ambience

Pros:

• "It so happened that my friends and I passed by the area and we saw its ambience - cosy."
• "Amazing restaurant. Great ambience (wooden with Korean decorations and paper lamps)."
• "A very authentic atmosphere."
• "Really enjoyed the food and the way you cook your own food."
• "Also loved the self-grill option for some of the food. Made the experience quite unique."
• "Genuinely lovely place. Really good atmosphere."
• "Atmosphere, brilliant service and delicious food make this a superb dining experience."

Cons:

• "The only complaint I might have is that the ventilation is very poor, and when you have multiple tables grilling meat, the oily smell gets quite uncomfortable."
• "There is a kind of cooker in the middle of each table to cook your own food if you desire and that was a bit dirty and sticky."
• "And as soon you enter the restaurant the air is stuffed."
• "They seated us in a dark, stuffy corner with no window and poor ventilation, making it feel like we were banished to a dungeon."
• "It's a bit studenty in terms of the clientele and we were ushered into the rear of the premises on arrival, which is a bit dark and dingy."
• "My only issue would be the room can be dark at night which is not great when you cook your meat."
• "Lastly, the restaurant needs a good clean - sticky tables and seats and a not very nice atmosphere."