"Staff were very friendly and warm and welcoming on our first day on holiday."
"The staff are also very helpful and friendly."
"Staff remembered us each time and had a lovely chat with us."
"Robbie, our server, was friendly & helpful."
"Our waitress was warm & patient."
"Staff were superb. The guy who seated us was excellent."
"All staff seemed on top of what they were doing."
"Friendly and helpful staff made the whole experience spot on."
Cons:
"The place is seriously understaffed especially in the summer holidays."
"A major staff shortage, staff running round like headless chickens and major waiting times."
"Food was basically chucked at us by a moody waitress."
"We were greeted by what I can only describe as the grumpiest unhappy host/waiter I have ever seen."
"Server at bar left half way through serving us once we had paid and was seen serving another queue."
"Possibly the worst holiday bar/restaurant this side of the Arctic."
"Staff couldn’t care less, just fetched the bill over."
"The staff are rude, clearly don’t want to be there and make sure you know."
Food Quality
Pros:
"The tika masala was love and hot however the rice was undercooked and hard in places."
"My fruit shoot arrived in 2 minutes and then our food order was taken immediately, I had the margherita Pizza, It was warm and fresh out of the oven."
"After reading all the bad reviews we were a bit unsure if we should eat here. But to our surprise the food was good and service was fine."
"Luckily it was nice but the long wait put us off ordering desert."
"Food was nice. Expect Witherspoon's type dining."
"We had the rump steak medium rare and no lie it was the best steak we have eaten it was cooked to perfection."
"Please don't take all the negative feedback to heart as we had our evening meal at the Mash & Barrel on a busy Friday night and it was amazing!"
"The food was alright, drinks very expensive. Can't complain."
Cons:
"Very poor food, came out cold and tasted so bland, definitely just frozen food that wasn’t even warmed up properly."
"Food was basically chucked at us by a moody waitress. Peas were cold and had to ask for the tartare sauce and cutlery."
"I ordered the Gluten free chicken burger. I’ve never not been able to eat something before, but this was the worst meal I’ve ever had."
"Food came out very quickly. I'd bet my bottom dollar it was frozen. Kids pizza was a warmed frozen pizza."
"Food wasn't good...it arrived cold! We had ordered drinks but food arrived well before the drinks-think we waited about 25 mins for drinks."
"Had the pleasure of dining in here twice on my holiday, the food is appalling… just had a breakfast and the bacon was so undercooked."
"Ordered a mixed grill and got served brown chips. The tiny little Steak, Chicken, Peas and Mushrooms were all cold."
"Ordered toast and jam, ordered, got burned cold stale toast no jam no butter."
Order and Wait Time
Pros:
"My fruit shoot arrived in 2 minutes and then our food order was taken immediately."
"Food arrived quicker than expected and was amazing."
"We ordered drinks, a sharing starters, and 3 main meals. Our drinks came within 5 minutes."
"The food came out fairly quickly. I was happy with all the food we had sausage baps, a kids breakfast and toast and it was all good quality, hot and tasty."
Cons:
"Took ages to order any food or drinks. Finally caught someone's attention and ordered."
"We waited nearly 5 minutes on the greeting counter."
"We waited a fever 30 minutes for are meals."
"One of our party was a vegetarian so wanted a caeser salad without chicken, we were told this was out of stock, so my partner ran back to our table to ask what else she would like instead?"
"We arrived and waited to be seated. We were taken to our table. We then waited 20 minutes for someone to come over to take our drinks order."
"Had to go up to bar to order food and drink after getting table, long que, took 25 mins to get past long que."
"Had breakfast here and it was One of the worst meals I had ever eaten. 8 of us went away and had breakfast and were all very disappointed. It had taken over 40 minutes to get the food."
"Ordered a mixed grill and got served brown chips. The tiny little Steak, Chicken, Peas and Mushrooms were all cold and the half a cooked tomato looked like someone already chewed it."