The Dirty Bottles Reviews Summary

Staff and Service

Pros:

• "Staff were very welcoming and friendly and were there to cater for our every need."
• "The service was attentive and friendly."
• "The staff were all very friendly, you can order your own drinks and food from your table on a tablet."
• "Staff are very helpful and friendly."
• "The staff were all really nice and very welcoming."
• "Polite attentive staff and a lovely restaurant/bar."
• "The staff provided 5* customer service, they couldn't do enough for us and nice to see them always smiling."

Cons:

• "Not sure how dog friendly this pub really is."
• "Staff not very attentive and had to ask for things more than once."
• "Service was very slow and the food was pretty bad."
• "The staff are friendly but they appear to be running on reduced staff numbers."
• "Service extremely slow, 20 mins after being seated before attracting staff to place a drinks order."
• "We waited and we waited and then we waited some more for someone to attend our table to take our drinks order! No one came."
• "Service was not good, arrived and waited whilst the person on reception was too busy to look up from the laptop screen to greet us."

Food Quality

Pros:

• "The food was amazing. The portion sizes are huge and a real bargain for the money."
• "Absolutely loved this place! Great food, an excellent range of craft beers and a really friendly atmosphere."
• "Delicious and well cooked food and great value."
• "The food here is absolutely divine and the meat is cooked to perfection!"
• "Had the roast dinners and absolutely incredible - we are very fussy with restaurants roast dinners and these were the best ones we have ever had."
• "The food was fabulous."
• "The food was incredible and the cocktails delicious."

Cons:

• "The menu is weak for kids and the provision for little people is not as strong as in some restaurants."
• "The food was in the whole shocking, the fries that came were soggy and the onion rings well under cooked."
• "Whoever thought that bubble gum sauce was the thing to pour over the delicious chocolate brownie kebab needs to have their taste buds looked at."
• "BBQ meat wasn't there most tender but was disguised in an extremely sweet BBQ sauce, much to sweet for my palate."
• "The food... fell short of the expectations."
• "The beef is fatty and chewy and everything tasted bland like the veg and mash etc."
• "The food was decidedly so-so: the brisket was chewy and rubbery, the pulled pork was wet and flavourless."

Ambiance and Decor

Pros:

• "It has definite Harry Potter vibes with the decor and various very nice cocktails on offer."
• "The historic building is an additional bonus."
• "The ambience is cozy and homey, and the sunny day, sitting next to the window, really put the whole experience together."
• "The inside of the restaurant was quirky yet inkeeping with Alnwick. Stone walled with flowers draped around the restaurant."
• "The outside is an old school looking pub lots of character and go inside it's a mix of old and modern, it really works well."
• "The place has a lovely rustic but modern decor inside."
• "A brilliant mix of traditional oldé pub, with cool and contemporary styling."

Cons:

• "The self service tablet on your table was in the way of people opposite you disruptive to conversation."
• "The pub itself morphs into what look likes a chain eatery."
• "Restaurant was cold sitting in it."
• "Quite a bit of noise outside when in bed."
• "We booked here for our fathers 60th birthday, firstly it was a surprise party and the table wasn’t ready when we arrived, we had to wait for it almost missing the surprise."
• "We were recommended this place from a friend and seeing the Harry Potter theme we were really excited, then we arrived and tried to get the xmas menu which we were then informed wasn’t possible as was a pre order only which was highly disappointing."
• "No refund offered despite their error!!"

Value for Money

Pros:

• "Price wise, for what you get it's very reasonable."
• "Very responsibly prices for what you get. All clean plates at the end."
• "Food was great value for money - large portions and quite tasty."
• "The prices are reasonable."
• "It was an excellent value for money."
• "Great food and fantastic prices."
• "All for £13 each! Highly recommend - do not miss."

Cons:

• "Portion sizes on the small side for the cost."
• "I understand food is more expensive these days but the portion of fries I received was mean."
• "Cost us over £45 for 2 burger and chips, dish of coleslaw and 2 pints of shandy. Disgusting."
• "Ultimately there was not a lot of food for the price which was served on what looked like silver trays."
• "The burger was ok but the amount of fries I had was paltry."
• "Had nachos to share that came with heaps of cream and guacamole and a noticeable lack of actual nachos! Rubbish."
• "Unfortunately they had no tables available at all, not even for ONE person on a Thursday night. Disappointing."