Address: edmund house, 12-22 Newhall St, Birmingham B3 3NY, United Kingdom
Phone: +441214564040
Rating: 4.9
based on 187 reviews.
Communication
Pros:
"Both Sereena and Amy are great with communication and are very efficient in answering questions that I have and listening to what I am looking for in terms of work."
"Communication between me and the agency is brilliant."
"The support from you both and communication has been fantastic both lovely to talk to."
"They are always available to address any concerns or queries, ensuring a smooth experience when registering."
"Every member of the team was very professional, very friendly and quick to answer any queries I had."
"The staff are incredibly supportive and the communication is by far the best! they always contact you as soon as they have any new information."
"She's provided a friendly, professional service... and I get an email back in no more than 3 hours!"
Cons:
"I have had a terrible experience with this company, when i first applied and had my interview i had to keep chasing them to find out the next steps of the process."
"Once I had complained of their incompetence I was suddenly receiving more calls, unnecessary calls."
"I have tried on several occasions to apply for teaching positions through their website and simply heard nothing."
Professionalism
Pros:
"I highly recommend Connex if you want a friendly, straightforward and tailored experience."
"I have recommended others to join this agency thanks to their professionalism."
"Overall, highly professional and consistent, highly recommend for any education professional."
"Faye Staunton is Very professional yet down-to-earth."
"A company that has always found me work, staff are friendly and will answer any questions in a flash."
"Connex education were very professional when finding me a job placement."
"The best agency I have worked for. Amazing communication throughout with extremely friendly consultants!"
Cons:
"Incompetent and unprofessional."
Support
Pros:
"They have done everything for me from looking for work to supporting me with my choices!"
"The moment she called me we had the most amazing chat where she really took the time to get to know me, who I was and my ideal role."
"She goes far and beyond to ensure that I am comfortable and happy and settled into my role and is always bubbly."
"Supportive staff and amazing encouragement was given to me especially when my nerves were building up as it was my first time working with an agency."
"There is good support from my personal consultant, Georgia, policies and procedures are straightforward and not too much admin to get up and running."
"Sereena kept calling me and checking if I and my family was fine."
"The team at Connex Education is highly responsive and dedicated to providing excellent service."
Cons:
"I have previously had a great experience working for this agency since I have been with them for nearly 10 years now. However since Sept 2016 they have not been able to find me any work at all. Not even day to day work. Very disappointed indeed."
Efficiency
Pros:
"I had been vetted, references checked and my first child referrals had begun to come through within a couple of weeks."
"The sign up with Connex was fast and efficient."
"Very impressed by the professional and friendly service from Charlotte, the consultant, and the straightforward, speedy registration procedure."
"The application and recruitment process was quick and efficient."
"Connex had a very straightforward registration process, unlike many other teaching agencies."
"She was very prompt to sort every level in the recruitment process and great with communication."
"The process with Trinity was so smooth and I was signed up to them in no time!"
Cons:
"I had registered with this agency only one week before lockdown started. So most of schools were closed and there was no work for me."
Work Opportunities
Pros:
"The work being very flexible, to suit both the teacher and the student."
"I've been with them on and off for the past few years and they've always gotten me lots of long term placements in schools that I've ended up staying at for a while."
"I can honestly say that I have enjoyed my first month teaching two one-to-one students in Birmingham more than any other month of my whole teaching career."
"I am currently working as a Home Tutor and have worked with a range of children. The role is extremely rewarding and fulfilling."
"It’s been amazing experience working for Connex they always provide you with work excellent communication with you always supportive In every way."
"They made it their mission to always find assignments."
"I've never been out of work since joining and Amy has always been able to find me placements to fit around me when needed, both long and short term."
Cons:
"I have previously had a great experience working for this agency since I have been with them for nearly 10 years now. However since Sept 2016 they have not been able to find me any work at all. Not even day to day work. Very disappointed indeed."