AYAN`S RESTAURANT Reviews Summary

Food Quality

Pros:

• "Exotic and tasty banglashi dishes."
• "The food tasted amazing and the quality was immaculate."
• "Starters are all taste good and I really liked their chicken, beef and fish curry."
• "Their food was enough tasty, specially the Beef and Chicken bhuna was perfect as I expected."
• "The food was delicious as there were many things to try from."
• "The food was absolutely delicious and the service was first class."
• "Absolutely banging curry. Full of flavour and aromatics."

Cons:

• "The naan bread is as hard as rock and the fish tasted bad and the dessert was not sweet and had NO TASTE."
• "Chicken biryani didn't have any chicken in it, just some yellow rice (no flavour at all)."
• "Everything there is horrible all the foods are filled with oil."
• "Got food poisoning from eating here, stale food kept with hundreds of people touching it and not being cleaned."
• "The food was late, burnt and nasty."
• "Their food quality is very bad almost all of the food is rotten and is not eatable."
• "The wings were mostly burned and as soon as you took a bite on the wings it tasted like charcoal."

Service

Pros:

• "Staff made sure sanitisers were used and social distance observed where possible."
• "Staff are friendly apart from the cashier girl."
• "Besides good service was provided, Bayajid gentleman cordially served and guide us."
• "The waiters were prompt and courteous."
• "Entirely authentic atmosphere with staff who are friendly and professional."
• "The service was also great; the staff was friendly and helpful."
• "Whenever i needed something the waiter came to my aid and helped with everything needed."

Cons:

• "All the staff were very rude."
• "Their staff behaviour towards us was too rude."
• "The staff literally don’t give a damn about your experience and They’re not even well mannered."
• "The boss or manager seems very rude to employees. Lack of manners."
• "Staff don't even look after customer chatting on the corner!!"
• "Service was completely unprofessional, counter staff was rude, and arrogant."
• "The staff's dodgy response and cocky attitude were off-putting."

Hygiene

Pros:

• "Toilets were clean enough..so thumbs up for that."
• "Also the place is good clean enough and nicely decorated."
• "The place is very clean and we were instructed by staff to use hand sanitizers upon entering."

Cons:

• "They have an open dustbin next to the food were one of the male workers proceeded to spit into which I could see as I was getting my food which put me off completely."
• "One of the staff members who we were putting down fresh briyani was putting it down with his bare hands. No hygiene?"
• "The cleanliness and food hygiene were appalling."
• "Felt like was in a very crowded wedding. Very untidy, washroom was messy water all over the floor."
• "They gave us yesterdays food not fresh at all."
• "The food itself was soaked in oil (which made it difficult to eat)."

Value for Money

Pros:

• "Great experience and loads of options of food all for discounted rate of £10pp for school holidays."
• "Happy to share you guys it’s wonderful price along with quality."
• "The price is very fair."
• "The food was delicious and very reasonably priced."
• "For only £6 you can’t expect more than that."

Cons:

• "Waste of money and time! There are very limited items."
• "The buffet food price supposed to be 7.50 but they charge us 12.50 and the buffet menu has only 10/12 items when they claimed about 35 items."
• "£10 per person for this food is not worth."
• "Don’t be fooled by the 50% discount, because you are going to get ripped off."
• "Food are cold there was no naan available. Very limited item no worth paying £12 including drinks."

Payment and Honesty

Pros:

• "I recommend patrons insist on card payments to ensure fair treatment."

Cons:

• "The owner is being very dishonest and asked me to pay cash when I told him I will pay by card."
• "Despite a small 'cash only' sign, we realized we didn't have enough cash for additional items."
• "They don't take card payments only cash."
• "He asked for a cash deposit, and joked this was so the ‘tax man’ wouldn’t get it! I was horrified but still asked for a receipt as proof, I found this highly irregular and of course illegal."
• "They even expect all payments to be made by cash when they clearly have a card machine."
• "The owner lied to me and my mom, he told me, I had to give him a cash deposit of £200 ‘consultation fee’ that would go towards the final bill."
• "They are not paying the tax for sure. Cash only hand written small paper stuck on door."

Atmosphere

Pros:

• "Also the decorations and lighting was colourful with a watercolor effect. Very beautiful restaurant."
• "Nice environment and clean space."
• "The new layout of this place is pleasing to the eye."
• "The atmosphere was something to remember."
• "The decorations are eye catching."

Cons:

• "There’s hardly any breathing space or space to move around."
• "Too much jam packed there, you can't seat or even breath."
• "When we got in everything was fully cramped. There was not even space to even have a glance of fresh air."
• "Very crowded and cramped."
• "The place is dirty over crowded with only few items for buffet."