The Happenstance Reviews Summary

Category: Modern European restaurant London

Address: 10 Paternoster Sq., London, EC4M 7DX, United Kingdom

Phone: +442076189520

Rating: 3.8
based on 228 reviews.

Service

Pros:

  • "Very much thankful for the staff for looking after us from the booking all the way through to the late night dinner."
  • "The staff were lovely."
  • "They kindly gave us a discount too in recognition of the bridal party that we were a part of."
  • "Our bartender was the best waiter ever, very professional, high skilled, he has good sensitivity for the guest, his attention was spot on."
  • "The lady who served our table was really nice."
  • "The staff are very friendly and courteous."
  • "Everything and Everyone were committed to great service and were very friendly."

Cons:

  • "It took a while for the order to come."
  • "The worst service ever - I’m never going back."
  • "Service was extremely slow and some orders were wrong despite there being pre orders."
  • "No one bothered to check on us."
  • "They only had 2 people serving at the bar so the queue for drinks was out the door."
  • "The service was just awful."
  • "Seemed short staffed and the ones that were working didn’t have particularly great customer service skills."

Food Quality

Pros:

  • "The food, when it arrived, was excellent though."
  • "The food standard was very high."
  • "The food was succulent."
  • "The squid was not chewy, tasted flavourful and soft."
  • "Recommend the duck salad. It was very nice."
  • "The Chorizo Scotch Egg and Naughty Gnocchi Mac & Cheese were both delicious."
  • "Everyone loved the food and the cocktail making went down a storm."

Cons:

  • "Food was nice but expensive."
  • "The food felt mostly frozen and I was shocked that the main fish dishes didn't come with any sides whatsoever - just a lump of frozen fish on a plate."
  • "All the food is terrible and incredibly overpriced."
  • "Food was particularly average too."
  • "The food was OK but I will certainly not be going back to this place again."
  • "The food was cold, bland and the portions were ridiculously small."
  • "The food had no taste."

Ambiance & Location

Pros:

  • "The overall vibe of the restaurant was nice."
  • "Pristine washroom with lovely fragrance."
  • "Located right next to St Paul's Cathedral giving you a strong feeling of the history in this London area."
  • "Such a lovely atmosphere."
  • "Decor and the room in general was spectacular."
  • "This is a lovely environment for an evening out."
  • "Really nice place with great food and well positioned in Paternoster Square."

Cons:

  • "Ambiance was cute so we gave a try! First sign to walk away was how empty it was on a Friday night."
  • "It's such a shame our evening meal experience was such a disaster as the bar is in the most lovely location."
  • "Unfortunately there wasn’t much by way of vibes."
  • "Somehow the vibe was just a bit dead."
  • "Honestly this place is just ok. I wouldn’t bring a friend visiting London here because it’s nothing to write home about."
  • "It's a very busy bar, very noisy - would not suggest going there for a romantic meal, or any other time really."
  • "It’s the evening of Friday 2nd June and the place is deserted while nearby pubs are packed."

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