Stevenage Leisure Park Reviews Summary

Parking

Pros:

• "Large car park so you can almost always be sure of finding a space."
• "Loads of parking available."
• "Plenty of parking for all the venues there."
• "Nice place, lotsa activities, good parking."
• "Good restaurant choices, loads of car parking spaces."
• "Lots of Parking so share your ride lots of adventures at hand."
• "Easy car parking, lots and lots of spaces and easy to drive around."

Cons:

• "Beware the car park is camera and anpr monitored."
• "The restaurants, cinema and everything else are all great... But I've been there three times now and got three £100 pound fines from the parking company who runs the car park."
• "Avoid, avoid, avoid...Whatever you do, don't leave the car park for even two minutes after you arrive, ended up with a £60 parking ticket."
• "Parking charge for going over the 2-hour Saturday limit: £100."
• "Be careful to park in a marked space or you will get a parking ticket from the private car park company which can make your night an expensive one."
• "Disappointed some of the fast food outlets r not as good plenty of parking but signs saying that you will get a ticket if you don't park within the lines how can you when most of the lines are faded or non-existent."
• "Parking is free but for some reason a warden goes around issuing tickets to 'suspicious' vehicles."

Customer Service

Pros:

• "All the stuff there is so friendly and very kind and helpful."
• "A place suitable for children, parents, family in general to have a nice time bowling, friendly customer service delivery."
• "Visited here with a group of Amazing people I support for lunch before a game of bowls. The service was great, the staff were so accommodating and went above and beyond."
• "Party hosts were really nice."
• "The food and drinks were very nice and quick service ....a very enjoyable time."
• "Staff in all the places we went to were very friendly and helpful."
• "Friendly and efficient staff. Very enjoyable evening with John Bishop."

Cons:

• "I asked one of the staff to open the carousel for my granddaughter and he said no because he was too busy cleaning the windows!!!"
• "DL Staff are nice but not joined up (management issue). Have tried multiple times to book PT but conflicting/confusing information."
• "After they wouldn’t listen to reason I emailed Stevenage Leisure Park and they DIDN'T EVEN BOTHER TO REPLY!"
• "The staff seemed more interested in chatting to each other and trying out acrobatic moves on the trampolines than they did in doing their job."
• "Despite lots of empty tables were told that there would be a 30 min wait for a table due to lack of front of house staff."
• "Food & drink very pricey. We went for a 5yr olds birthday party. Personally, I would not recommend for a group of 5yr olds as they do not get their own area."
• "Run down, dirty and the staff are so anti kids."

Entertainment and Facilities

Pros:

• "A day at Stevenage Leisure park is always great. Great restaurants, play areas, other recreational facilities."
• "It's a one stop venue to spend the day if you want."
• "Went boom battle bar played augmented darts and also did some axe throwing."
• "A brilliant place to take the family as you can park the car and never cross a busy road."
• "There is also a cinema, crazy golf course, and soft play area, lots to do if you're out with friends and family."
• "A great one-stop-shop for all your leisure needs with an on-site gym, cinema, adventure golf, soft play, plenty of favourite brand chain restaurant and more."
• "The bowling alley is a lot of fun and is great for birthday parties or get-togethers."

Cons:

• "When the food arrived it was very poor quality for the price."
• "The center has very loud music and flashing lights and there isn't anywhere for younger children to go without older ones crashing into them or pushing them around."
• "The very bit of equipment that they all wanted to go on was out of order....quite disappointing really."
• "The high point of Stevenage I guess. There's a good selection of restaurants and venues but they're very uncomfortably laid out."
• "However, I wouldn't eat there again, the food looked nothing like the pictures and was minimal and bland."
• "Some of the fast food shops like McDonalds are very busy and you might not get a seat here either."
• "Once you have done everything once, bowling, mini golf, the slot machines, all becomes very repetitive."