Berry Pomeroy Castle Reviews Summary

Castle and Grounds

Pros:

• "The castle looks incredible."
• "Lovely castle ruins to explore and learn the history of the buildings by a very good audio guide."
• "Beautiful location tucked away in the valley."
• "Spooky atmospheric ruined castle in a beautiful setting, great for kids and adults alike."
• "The remains of the ruins are intact enough for you to see many of the original structures features."
• "Beautiful location on the woods, overlooking the River Dart."
• "Lovely ruined castle in beautiful surrounds."

Cons:

• "It is not stroller friendly."
• "The only let down was the toilet could do with an update 😁"
• "Signs not as good as they could be; saw the sign for the coffee shop rather than the castle."
• "The road in is narrow and long so might be a challenge when it is busy."
• "Quite a small property with some interesting ruins to look at and walk around, you can see why it was abandoned in the 1700s its remote, humid and there are far better views to be had in Devon."
• "With the one-way system in place and certain parts of the castle closed off due to covid there is not a huge amount to see."
• "The car park and the road leading into the castle can be a little rough."

Visitor Experience

Pros:

• "The use of the portable tour guide was a great help and much appreciated."
• "Perfect for kids and adults alike. The audio guide is highly recommended."
• "Take the free audio guide as it makes all the difference."
• "I must also mention the guy selling the tickets. His knowledge was encyclopedic and filled in many gaps."
• "With the wand, you've got your own personal tour guide, complete with hidden stories, explanations and sound effects."
• "The information plaques do a great job of giving accurate information."
• "The member of staff on site was welcoming and informative."

Cons:

• "The toilet facilities left a lot to be desired. Only one toilet available for male/females."
• "Decided to stop in the little cafe for a coffee but service so slow...poorly managed! We left :("
• "Not that much for young kids to do apart from explore and run around the ruins though so wouldn't spend a whole day there."
• "The shop keeper was very rude also, tried charging more than what was priced on the wooden toys."
• "Unfortunately the cafe staff were very rude and ended up with half a cup of over priced coffee would've been better bringing a flask!"
• "However, visiting from 3pm on a weekday in the summer we were disappointed to find the separately run cafe closed at 4pm."
• "Whilst paying for entry, however, it was noticeable by all that the female EH employee was officious and abrupt to the point of rudeness."

Facilities

Pros:

• "Small free car park with castle cafe, toilets and small gift shop."
• "Cafe next door serves the best cream teas we have had in a while."
• "Free parking onsite."
• "Wonderful views across the valley, nice friendly café and a lovely walk down through the woods to the pond."
• "Reasonably priced and a cafe is on site where you can purchase a cream tea!"
• "A car park is available with space for a couple of dozen cars."
• "The carpark is a good size with two blue badge spaces."

Cons:

• "The cafe was all closed up no idea why."
• "The cafe was closed and the main toilets closed."
• "Quite a disappointment. The car park is tiny, with no defined spaces (so people park like Muppets), and is basically a mud bath any time of the year."
• "Limited parking. not really suitable for people with mobility problems."
• "The car park is tiny so be prepared for some tight spaces."
• "Limited parking down a very narrow track."
• "Cafe only open weekends from end September."