The Loch Ness Inn Reviews Summary

Food Quality

Pros:

• "The food here is absolutely amazing. One of the best haggis I have ever tried."
• "Food is absolutely amazing, standout."
• "Thank you for a great atmosphere, tasty food and vegan options!"
• "Food was amazing and enjoyed by all the family and very reasonably priced."
• "Food was excellent, as were the draught beers."
• "Delicious food and a broad variety of beers on tap combined with a cozy and welcoming atmosphere made this night very special to us."
• "The food was outstanding - I think we had venison every night."

Cons:

• "I ended paying £15 for roast potatoes which were par boiled and tasteless."
• "Once the meal got to the table he smelt it right away the salad was rotten and he cut into the burger and it was still raw inside."
• "The selection on the menu was also incredibly poor."
• "I ordered the 10 ounce Ribeye steak at a cost of £24. To say I was bitterly disappointed is an understatement."
• "Went for a sunday roast in the restaurant. It was terrible and an enormous disappointment!"
• "The beef was under cooked and very chewy."
• "Every single mouthful had to be swallowed whole as I couldn't chew it."

Staff and Service

Pros:

• "The staff was hardworking, prompt, and responsive."
• "The staff were extremely attentive and the dinner menu was sensational."
• "Even though my stay was short, it was long enough to enjoy the warmth of the staff with there friendly chats."
• "The staff couldn't do enough to help."
• "Staff members were nice and caring."
• "The staff were incredibly friendly and helpful."
• "The staff are so friendly, helpful and welcoming."

Cons:

• "We were so put off by the staff that even though breakfast was included we skipped it to avoid the staff."
• "They made you feel like you were a nuisance."
• "Horrendous experience, rude general manager."
• "Not one friendly member of staff in the place. Irritating and rude manager Murrie."
• "The attitude of the barmaid almost made us cancel the evening meal."
• "We didn't like the breakfast very much.. the staff left us alone for a long time without any bread or drinks."
• "Some of the staff had quite the attitude."

Rooms and Accommodation

Pros:

• "Rooms were excellent, well decorated and furnished and spotlessly clean."
• "Clean, well-equipped rooms in good shape."
• "The rooms were great."
• "The rooms are very clean and comfortable everything needed there."
• "The rooms are lovely and newly renovated, very comfortable and modern."
• "The rooms in main building are excellent well decorated with modern bathrooms."
• "The newly renovated rooms were lovely, amazing shower, comfortable bed and delicious food."

Cons:

• "The room was extremely cramped with no place to put your luggage."
• "Room very dark and bathroom had strange smell musty."
• "The carpet could definitely use a cleaning and the bathroom smelled a bit musty and 'wet'."
• "Rooms were tired and grubby."
• "The beds were so uncomfortable, the mattresses are really thin and this was our worst sleep from our vacation."
• "Floors were very thin and could hear people below you."
• "The room itself is rather simple and ours was slightly noisy."

Value and Pricing

Pros:

• "Would highly recommend and I look forward to returning next time I'm in the area!"
• "Reasonable prices."
• "A great selection of Scotch and Gin and reasonable prices."
• "Definitely a decent deal for the price."
• "It's definitely value for money."
• "Good choice on kids meals and really good value at £9 for three courses."
• "All at affordable prices."

Cons:

• "Not ideal but it is what it is."
• "Unfortuntely, our group didn't really feel welcome and we were all a bit shocked with the service provided."
• "Booked through Expedia. Two months later we got a notice that our reservation needs to be cancelled due to double booking."
• "The only reason I didn’t give 5 stars was the lack of vegetables, there was only one small parsnip and one small carrot."
• "Not happy having to be asked to stripe bed on departure and no room service."
• "Nice place but we weren't informed of building work that's going on."
• "I was left distressed and upset by my experience in this hostile place."

Location and Facilities

Pros:

• "Very convenient location to explore Loch Ness, Ben Nevis, Plodda Falls etc."
• "Fantastic location."
• "Great location, nice and new rooms, and really good breakfast."
• "Perfect location, the hotel is very nice."
• "Pretty good location to Urquhart Castle and Dummnadrochit for a bit of shopping."
• "The Inn is located in Lewiston just a short walk to the picturesque village of Drumnadrochit."
• "Great location just of the A82."

Cons:

• "The bar was tiny and they made it quite clear that dogs were not allowed."
• "Some of the furniture could do with improvement."
• "The menu is a little limited but that probably helps them deliver High quality freshly cooked food to the table."
• "Only let down was the Guinness, it came in the wrong glass and would give it 7/10."
• "Just fix the hot water"
• "Beds felt like you were sleeping on a futon with a thin mattress."
• "The hotel is situated on the edge of Drumnadrochit so is well away from the overcrowded attractions but close enough to walk to."