The Treasury Cafe-Bar-Restaurant Reviews Summary

Atmosphere

Pros:

• "The Treasury is a great find in a Plymouth teaming with chain restaurants and substandard eateries."
• "A fantastic time was had by all!!"
• "It was nice, lovely building with atmosphere."
• "Great atmosphere here."
• "The Treasury a lively ambience with a cosy interior."
• "It's got a great ambiance to the place and usually attracts a nice crowd."
• "Laid back and pleasant atmosphere without feeling too staid."

Cons:

• "the dj was playing loud music, we could barely hear over that, and then half way through dessert it got even louder so we left!"
• "With all the drinkers walking around the atmosphere was exactly like eating at a weatherspoons next to the bar on a sat night."
• "Attended for a Christmas party... The music was blaring with neon lights flashing; reminiscent of a dance floor making the idea of an evening meal with conversation obsolete."
• "Don't accept a table next to the hen party area - very noisy and no consideration of other guests."
• "Unfortunately, fantastic cocktails ruined by a deafening atmosphere."
• "It was a little noisy when people were speaking so couldn't quite hear everything that was said."
• "Neglected by staff, had to wave frantically at staff too busy chatting at the bar in an almost empty restaurant."

Service

Pros:

• "The room was laid out for us upon arrival, and the function manager was more than happy to lend a hand."
• "Fab cocktails and the lady at the bar so fantastic at her job even understaffed as they were today with people moaning about having to wait still professional courteous and keeping an eye on everything."
• "Service very good, (was served by the manager)."
• "The customer service was excellent with all three of the staff members I communicated with."
• "The waitress earned her tip, very friendly and talked well."
• "We couldn’t have been better looked after by Georgia and Dan especially."
• "Staff are always pleasant and knowledgable of the great selection of drinks."

Cons:

• "Booked the day before, when I arrived no one knew I had booked afternoon tea."
• "We arrived on time only to be told by a young lady who frankly looked like she wished she was anywhere else than there was no booking for us."
• "Service was fine but slow."
• "Got our pot of tea after 30m wait but then had to wait another 24m for cake."
• "Only staff downside were, sometimes we had to go get them."
• "Service good but a little inattentive at times."
• "Waited ages for menu. Couldn't order coffee had to wait for another person to take order."

Food & Drink

Pros:

• "The food has always been excellent - think gastro pub style without the prices."
• "Lovely freshly cooked fish and chips."
• "The pina colada was amazing!"
• "Perfect food, perfect cocktails and perfect service!"
• "Decent food and wine at OK prices."
• "Food very good."
• "The food was delicious and nothing was too much trouble."

Cons:

• "The tea itself was tasteless and there was so little food."
• "The desert menu consisted of either ice cream or sorbet which wasn't much choice at all."
• "Food come cold and just looked terrible."
• "The food itself was tasty."
• "Small portions, I found a hair in my smoked haddock rarebit- which was over seasoned and overly rich."
• "The food was shocking...."
• "The food was incredibly basic and of poor quality."

Management & Staff

Pros:

• "the customer service from the duty manager went beyond expectations and we will definitely be going back again due to his appreciation of us as a customer."
• "The staff were amazing especially considering the hen party that was in at the same time."
• "Friendly staff as well."
• "The waiter was very attentive and helpful."
• "The staff were so friendly and attentive."
• "We hired the upstairs function lounge for a few hours to throw a surprise birthday party, from start to finish the service was faultless."
• "Staff and bar fantastic love it there the atmosphere is great staff make you feel welcome worth a visit."

Cons:

• "OMG The Manager was so rude arrogant and sexist when I was trying to get served at the bar."
• "All I wanted was a good plate of olives but I can't even express my opinion to the boss without getting shouted at! Not at all happy!"
• "The male and female staff were rude and offensive, the male was not very preventable shirt untucked and not ironed."
• "The staff can be fairly ignorant."
• "YOUR OLIVES ARE REVAULTING AND THE MANAGER HAS A SERIOUS ATTITUDE PROBLEM."
• "Need more staff as very busy and only one serving?"
• "Cancelled dessert after 30 minute wait, burger bun dry and inedible."