Address: Berkeley Square, Plymouth, PL1 2EU, United Kingdom
Phone: +441752228810
Rating: 4.1
based on 265 reviews.
Service
Pros:
"They were very prompt and smiley."
"First class service."
"Cheryl was amazing and made sure we all had the best time and kept checking on us."
"The staff were very friendly and engaging and we will return next time we're in Plymouth."
"Excellent and quick service from Andy who made sure all 15 of us were happy and made sure nobody was waiting for drinks."
"Our waitress was called Chloe and she was fab!"
"Impressed at how receptive staff were when I gave them some feedback about the toilets."
Cons:
"Never been in a bar with staff so rude."
"When the drink came to the table there was a bit of a mix up and instead of explaining calmly where it had gone wrong the waitress became very rude and confrontational making the atmosphere very uncomfortable for everyone at the table."
"Very slow service and a lot of confusion between staff."
"Trying to order food and drinks was almost impossible as the staff stayed inside and didn't once come to ask if we needed anything."
"The staff member who started only 3 months ago, (apparently) seen us waiting to be served and we still had to wait 15 mins before being served."
"It's all well and good offering 2 for 1 cocktails, but when they take about half an hour to be made, it takes the enjoyment out of your evening."
"We were all disgusted with the way the whole evening went."
Food Quality
Pros:
"I enjoyed a Hunters chicken meal and food was cooked beautifully, chicken was moist and grilled perfectly. Chips were beautiful."
"The burger I had was succulent and you could taste that it was a proper burger."
"The pink martini and atomic zombie were very tasty."
"The quality of the food was very good."
"Food was delightful."
"Potentially the best chicken burger I've ever had!"
"Food was amazing and Andi the woman behind the bar was amazing very friendly, funny and kept our cocktails flowing amazing service."
Cons:
"Nice food but thought it was a bit of a small portion."
"Disappointed to say the least! Such a fan of Slug and lettuce normally. Food not great, had a sharer of nachos which looked awful to be fair."
"The food service was very slow and half the items were missing. Standing at the bar we were ignored for ages … gave up and went elsewhere."
"Mother’s Day afternoon tea was terrible - the sandwiches were crispy and dried out."
"The service was so slow, the food was absolutely shocking."
"Food was not good, but the new waitress Niamh was lovely!"
"The food was barley edible."
Atmosphere & Decor
Pros:
"The environment is really pleasant...plenty of room so felt really safe."
"Really nice place, good atmosphere."
"Very festively decorated."
"Surroundings/Décor are very aesthetically pleasing, and the bathroom was also very clean."
"In a good location for pre-theatre/night out drinks."
"Gorgeous interiors in an interesting old building."
"Venue is immaculate, During the Sun you can sit outside in an enclosed area. Of an evening you can stay indoors with modern ambient music and lighting."
Cons:
"We were put in a long narrow room, with no music, it was dark, some of the light bulbs were blown."
"It's overpriced, pretentious and you get awful service to go with it."
"No choice, cold food, bad seats between the entrance and exit so everybody passed by us, 20cm away from my plate."
"This is an extremely filthy venue. It needs a very deep clean."
"The area was untidy and floor filthy, empty glasses not been collected plus unemptied ash trays at the tables."
"There is no atmosphere. The place was overpriced and bleak..."
"We sat furthest away from a group of people who became excessively loud as the evening went on and who's language was appalling with total disregard for any others including those with children walking by."
Value
Pros:
"The cocktail deals were very good."
"The cocktails were amazing and two for 11 pounds I thought were really worth it as we all swapped drinks if someone didn’t like theirs."
"Went for Bottomless Brunch - great value for unlimited drinks and a good selection of food items."
"The bowl of chips with garlic mayo was a large portion as were the kids meals so those were quite good value for money."
"It cost us the price of a usual meal for one person and was more than enough food for us both, would 100% recommend!"
"Excellent food for a more than fair price."
"Decent surroundings, friendly staff, and reasonably priced drinks."
Cons:
"OK vegan food, although portion sizes are borderline for the price."
"Bloody expensive. This place will charge you double the price of a normal pub."
"Drinks are stated at buy one get one free but they are £10 each! Over prices for the type of cocktail and for the area."
"They charge £5.15 for a small can of alcohol-free lager."
"Overall I'd say if you're looking for an inexpensive casual night this isn't the right venue for you."
"This is an extremely filthy venue. It needs a very deep clean. Staff NOT helpful."
"Absolutely waste of money, I could not have my drink the way I have it."