The Plough Reviews Summary

Atmosphere & Ambience

Pros:

• "Nice atmosphere and they are part of the eat out to help out scheme so great value at the moment too."
• "The plough makes you feel so welcome and well taken care of."
• "Very friendly helpful staff who made you feel welcome."
• "Great atmosphere while still maintaining the country pub feel."
• "An all round lovely atmosphere."
• "The atmosphere was cosy."
• "It is a lovely place with such a good ambience and the staff is super helpful."

Cons:

• "If you are a miserable old git, who doesn't like noise, babies, laughter etc. this is the place for you, otherwise avoid."
• "With the poor food and terrible attitude to customer satisfaction or comfort it is doubtful we will ever return."
• "The lighting works better at night than in the daytime but that's a minor point."
• "We finished our meal around 9.30pm and the place was dead, nothing like it used to be."
• "There is a sign that reads: 'We do not have wifi. Let's pretend it's 1995 and talk to each other' - well why not pretend it's 1895 and turn all the lights and heating off?"
• "If this was the last pub in the world, I'd not go to it."

Food Quality

Pros:

• "The starters and Sunday roast were excellent, no space left for pudding!"
• "Everything was fresh and brilliant quality - all served hot and neatly presented."
• "The food itself was delicious.. we had mini Yorkshire puddings before starters which were a huge hit with everybody!"
• "Great menu and clotted cream curry highly recommended!"
• "Fresh fish based menu with a wide variety of non fish and vegetarian options too."
• "Best food in the area by far, would not be surprised if they receive a visit from the Michelin star guide."
• "The food here was excellent!"

Cons:

• "However based on the same meal this time I was extremely disappointment all the flavours were gone and the lamb shank was a lamb shank served with what basically was gravy."
• "Expensive for what you get. Small portions."
• "With the poor food and terrible attitude to customer satisfaction or comfort it is doubtful we will ever return."
• "Very over priced for food that was less than average."
• "The food is shocking for the prices they charge."
• "Below par food and unimaginative menu."
• "The food was mediocre at best, the fish I had was oily and the batter overcooked."

Service

Pros:

• "The staff were extremely helpful when we arrived a little early with our elderly mother in a wheelchair."
• "Really polite and friendly staff and exceptional service."
• "The customer service remained high throughout!"
• "Staff were attentive, food was absolutely delicious and love the personal touch at our table with some ‘happy birthday’ bunting."
• "The service was swift - but not rushed, our waitress had good knowledge of the wines being offered."
• "Staff very friendly, great atmosphere while still maintaining the country pub feel."
• "Staff were very friendly and efficient."

Cons:

• "Made a reservation only to turn up to a dark closed pub! We were only asked to confirm our booking two days prior."
• "However got the distinct impression from staff they were keen for us to move on as quickly as possible once we'd finished."
• "Service was also surly and uninterested in helping."
• "Staff quite rude. All not bothered, just stood around in a huddle chatting amongst themselves."
• "Steak was small and overcooked, for £23.50 i expected​ better."
• "As we were leaving I complained to the woman owner about the chef's behaviour and she was equally angry and defensive."
• "We were immediately told that we would have to order quickly as the kitchen was due to shut in 15 minutes."

Value for Money

Pros:

• "Nice atmosphere and they are part of the eat out to help out scheme so great value at the moment too."
• "This place is the dogs doo dahs.... Struggled with the starters..... Whitebait... So had it as main course.... 5stars..... Put rick steins to shame.... Great ambience great staff great food..... Great reasonable price..... 💋"
• "Reasonably priced, great value for money."
• "A little more expensive but well worth it and still excellent value for money."
• "Great food, reasonably priced."
• "Food was lovely, freshly cooked and well worth the price."
• "Had a good reasonable priced fillet steak meal which was very well cooked with a great sauce and tasty mushrooms."

Cons:

• "Although the food was very good it seemed a bit expensive."
• "Expensive for what you get. Small portions."
• "Very over priced for food that was less than average."
• "The food is shocking for the prices they charge."
• "Very over priced for food that was less than average."
• "food ok, but the cost of the drinks, well £5.45 for a small glass of wine, what a rip off, will not be going back."
• "Paid £60 for a pretty poor meal."