The Rooftop Reviews Summary

Service

Pros:

• "All praise for the professional staff, we felt really special."
• "All team members had been very welcoming, friendly and accommodating our special requirements."
• "The person serving us was very polite and attentive."
• "Service was very good and staff were attentive and friendly."
• "The staff were friendly and attentive, the cocktails were fantastic and the whole atmosphere was relaxed."
• "The staff were attentive from the moment we walked in paying attention to every little detail."
• "The staff are extremely friendly, cheerful and can't do enough for you."

Cons:

• "Service however was extremely poor."
• "But the service up there was terrible - waited nearly 40 minutes for someone to take a drinks order."
• "It was embarrassing and disappointing to have bought him here. Completely unprofessional."
• "Service was very slow, we had to order twice and chase the waitress to get a bottle of wine."
• "Waitstaff was boring and our waiter was clueless."
• "Painfully slow when wanting the bill, we waited about 40 minutes if not longer just to be able to leave."
• "We had to call for the waitress every time we wanted something, at one point I stood up and walked over as she simply wasn’t paying attention."

Views and Atmosphere

Pros:

• "The view was impressive."
• "There is no doubt that the view here over Trafalgar Square is amazing!"
• "The view is wonderful and goes along with the casual atmosphere."
• "What a view from the top floor, perfect blue sky weather with stunning views across London of Trafalgar square, shard, london eye and westminster."
• "The location is excellent with great views over Trafalgar Square."
• "The view really is something special and it was nice to have a table to ourselves in a corner - it felt really personal and cozy."
• "Great birds eye view of Nelson's Column and the National Gallery."

Cons:

• "It's lost it's secret venue status by miles (that dreaded problem with Social Media) and you'll often have to queue to get a very poor seat."
• "The venue has both indoor and outdoor seating, but if you want to enjoy the view you would need to brave the cold."
• "You won't get a view unless you've reserved the tables, AND if there's no corporate event on the only portion of the terrace where there's a view."
• "The view we had was very uninspiring/nonexistent."
• "Pricey and not the best view unless you book in advance."
• "Can't see as much of the views if you're sitting down unless you're on the high chairs on the one side, the other is all roofs."
• "Nice rooftop bar but only with a view on one side of the bar."

Food and Drinks

Pros:

• "Food was good (my friend really enjoyed her baby ribs)."
• "We order our starters which taste great, fresh, and nice presentation."
• "Absolutely stunning place, the food was incredible and delicious."
• "Enjoyed high quality food and cocktails."
• "The selection of cold cuts was enough for two and great quality."
• "The food was phenomenal."
• "The food was novel and freshly prepared."

Cons:

• "Cocktails were ok but overpriced."
• "The food was ok but fantastically overpriced."
• "Expensive, very pretentious, not worth the reputation."
• "Overpriced, cramped and serves off tuna."
• "However its very expensive for what you get."
• "Food wasn't very good. Gnocchi was cold by the time it got to us, and the melted cheese on top had hardened."
• "The cocktails are ridiculously pricey, ridiculous amount of ice and tasteless."