The Crooked Lum Beefeater Reviews Summary

Service

Pros:

• "Nice friendly staff and quick service."
• "Pleasant staff, continental breakfast fantastic tons of choice."
• "The staff were overstretched, but very helpful and polite."
• "Staff did their best to accommodate."
• "Staff are friendly and make you feel welcome."
• "Friendly and professional staff. All orders taken and presented perfectly."
• "Excellent food and fantastic customer service. Staff were lovely and extremely helpful."

Cons:

• "Sat thar for over 1 hour i asked 3 times wares the food and thay sed on its way no sorry or nuffing."
• "Management need to put more people on."
• "No barperson at the bar and could not order food before 12 so had to wait from 11.30 till 12.15 as no breakfast option."
• "They were badly understaffed and used it as an excuse rather than give a proper apology."
• "Kitchen is chronically understaffed and took three hours to serve us two courses."
• "Service not the greatest, we were a large party of 21, for the most part there was one waitress doing most of the work."
• "Service could be a little better when it's busy."

Food Quality

Pros:

• "Food is good and local."
• "Delicious, perfectly prepared food."
• "The steaks are incredible."
• "The food was absolutely stunning, not the cheapest, but you only get what you pay for."
• "Absolutely Delighted with the service, and glad to see the standard has been maintained! as usual, and have to say our steak meals were fantastic! Cooked as we had requested, to perfection!"
• "The food was hot and tasty. The chicken wing starter was of particular note as they were super crispy just the way I like them!"
• "Both our starters and main meals were delicious and piping hot."

Cons:

• "The food was overpriced for what you get."
• "Meals weren't very warm."
• "Was physically sick after eating the breakfast."
• "Seems like everything was just air fried, microwaved or slung on a grill to heat up again."
• "Slightly overcooked and not the best quality cut."
• "The bowl of onion rings had a pool of oil sitting in the bottom of the bowl."
• "Steak not cooked right, wrong burger and cold chips."

Atmosphere & Facilities

Pros:

• "Nice atmosphere, good range of food."
• "It was nice and cozy place to be."
• "Spacious and comfortable, we stayed in the hotel next door and we had breakfast here we had cereal, toast, croissant, fruit and yogurt and then you can order as much as you like of cooked breakfast, all washed down with fresh fruit juice or tea and coffee."
• "Inside, food & staff all good but the outside seating area could do with an overhaul! Tatty tables & seating, long weedy grass, old, broken discarded bench tables and umbrellas dumped at side!"
• "The restaurant itself had a great feel."
• "The establishment is lovely, inside and out."
• "The restaurant is always spotless and food always comes out very warm and tasty."

Cons:

• "Only downside no wheelchair access to downstairs tables."
• "As Beefeater go, it's pretty run down."
• "Not great venue for people with mobility issues."
• "This venue is badly needing redecorated."
• "Toilets not the best, not been updated in about 30 years and it shows."
• "The whole atmosphere was not inviting."
• "This time it was noisy with very bumpy loud music."