Viva Mexico Reviews Summary

Food Quality

Pros:

• "Tasty, pleasant Mexican food and a fantastic authentic feel."
• "After 4 years of eating at dozens of different mexican restaurants this is still the best I have ever eaten."
• "Great food, large portions, couldn't fault any of it."
• "The food was beautiful, I could not recommend it more."
• "Food was amazing as ever...its the only restaurant i never ask for salt or pepper as everything is seasoned to perfection."
• "The food tastes like it was cooked by an actual Mexican or at least someone who dealt with this type of cuisine a lot."
• "Fabulous food! Very tasty, high quality Mexican food for a surprisingly good price."

Cons:

• "Unfortunately, the food was average and the service was disappointing."
• "And regardless of what others say, it is NOT 'Authentic' Mexican food."
• "Staff clearly don't care, resulting in being served frozen, unseasoned, bland and honestly inedible food and the servers being completely indifferent."
• "Food was microwaved, wouldn't recommend the ribs, and the enchiladas with the flash fried steak slices just tasted old."
• "Honestly the worst food I’ve ever tasted."
• "The food however is completely lacking any authentic flavor."
• "The main dishes; however, were very disappointing. While the portion size was large, the food was cold and soggy."

Service

Pros:

• "Some of the ladies in the group commented on the excellent service and how it made such a difference that the staff were so attentive."
• "The service was very good the first few times (when it was quiet) but very slow the last time I went there (it was very busy)."
• "Staff/waiters were welcoming and service was great throughout."
• "The atmosphere was buzzing and the staff were attentive and friendly throughout our visit."
• "The service. Friendly and fast. Just how we like it 😉"
• "Service most attentive."
• "Service was prompt and kind."

Cons:

• "The service was just okay...not the friendliest, nicest staff."
• "Staff took a LONG time to seat us."
• "The service was good but food was disappointing. This place used to do fresh fish tacos but they now serve them with frozen fish fingers and microwave rice."
• "Staff also continued the lack of engagement despite glasses being empty and folks trying to flag down staff."
• "Service was friendly but very slow, particularly the drinks."
• "We waited a good few minutes to be greeted when we arrived despite three staff buzzing about upstairs."
• "Rude staff that made me feel extremely uncomfortable when explaining how awful the food was tasting."

Atmosphere

Pros:

• "Classic, Mexican-style atmosphere - comfy and cozy."
• "We thought the very colourfully decorated interior added a lot to the atmosphere."
• "The atmosphere was warm."
• "The ambience incredibly welcoming and the decoration beautiful."
• "A really nice environment with festive decorations and friendly staff."
• "The atmosphere truly felt like you were in a Mexican restaurant."
• "Great authentic atmosphere and plenty to choose from the menu with everything we've had so far tasting amazing."

Cons:

• "Music sucked. Sorry guys, think about your patrons, did anyone there really look like they were craving trip-hop?"
• "Be careful on the stairs they can be a little treacherous."
• "We felt a bit strange being alone downstairs with so many empty table."
• "The decor downstairs is filled with uncomfortable furniture and cheap decor."
• "The bottom level is next to the loo, is rather drab and often has the kitchen staff passing through."
• "Looks small from the outside but has other rooms. Looks exotic and cosy."
• "The restaurant space is odd, it's a warren of rooms - but cosy and friendly in atmosphere."

Value

Pros:

• "A bit pricey, but well worth it."
• "Great value for money. Great atmosphere."
• "Very affordable, very good value for the price."
• "The whole meal was such good value for money."
• "3 courses each and a cocktail for £31 each - DEFINITELY worth the money."
• "A great value place, especially considering the location."
• "Well it was more than a 'bite' we had a sizeable plate if reasonably priced food."

Cons:

• "It really isn't worth as much as you'd pay for a main meal, £12 seemed a little overpriced to me."
• "I do think the guacamole was a bit over-priced for the appetiser."
• "Asked for a bit more - they charged me 6.00 for two small pots."
• "Ultimately the main reason I just wouldn't go back to Viva is the cost."
• "The bill was just under £60 for the two of us, which considering we'd shared everything, wasn't on the thrifty side for me."
• "Prices were not even cheap compared to other, better, Mexican restaurants within 5minutes walk."
• "The bill came out to 57 Pounds for 3 with a main and drinks."