Tortilla Edinburgh Reviews Summary

Food Quality

Pros:

• "The food was amazing, so flavourful and very filling."
• "You get loads of filling when ordering a burrito or a naked burrito (bowl)."
• "Most delicious toppings such as cheese, sour cream, salsa are not extras making my tacos and burritos very juicy and yummy!"
• "Food was fresh and staff was very helpful with our orders."
• "The food delivered was delicious! I'm a bit of a spice addict so having the hot salsa actually pack some heat was a pleasant surprise!"
• "Food was so nice and is always hot when I've eaten here."
• "Food was really tasty."
• "Best Mexican in Edinburgh - food was all super fresh and flavorful!"

Cons:

• "We ordered tacos, which came with very little toppings. Little meat... they didn't add anything else."
• "The churros are nothing special though so we wouldn’t recommend them."
• "It was my first visit and the food was really tasty but it felt like there wasn’t enough?"
• "Food was tasty although quite messy."
• "Very soggy burrito."
• "Food was sad. Tasteless and wet."
• "The burrito wasn't terrible, but insipid."
• "Burrito had no flavor and the lettuce was super soggy and looked old and withered."

Service and Staff

Pros:

• "The service was really good too, we informed the lady that we haven't been here before so she let us know what everything was and even checked on us after we were done!"
• "Most employees are super friendly and are happy to guide you through the process when it is your first time."
• "Vincent, our waiter, was exceptionally attentive and friendly, contributing to our overall enjoyable dining experience."
• "Jessica was amazing: she was kind, very patient, helpful (we don’t know much about Mexican food) and joyous!"
• "Staff were very attentive and explained the ordering process well as it has been a while since I've been."
• "Servers kit and Lucy absolute angels best food I’ve ever eaten served with a genuine smile."
• "Absolutely stunning food, was helped by a lovely girl by the name of Kirsty, would 100% recommend this place to anyone thinking about dining here xxxx."
• "Achieved minor enlightenment at this fine establishment...Food was swag, and 'large' actually did mean large 👀 (ZAMN)"

Cons:

• "One of the dark haired female employees has a tendency to put less filling in the bowls and is just not as friendly as the others."
• "Staff were very rude and inconsiderate. Seemed to be fairly racist towards brown people."
• "Jessica was really lovely and friendly as she asked us to leave a review but the staff behind the counter made us feel a bit uncomfortable as they were very blunt and rushed us through."
• "The staff were very rude and inconsiderate. Seemed to be fairly racist towards brown people."
• "Staff were arguing with previous customer seemingly because she didn't know precisely what she wanted and was asking them questions."
• "The person who served us was awesome! Jessica explained everything to us as we'd never been before and my mate loved her smile so bonus! Thanks guys! ❤️"
• "The food was good but the customer service was sub par. To begin, I really enjoyed my food however, I was a little let down by the staff."
• "Staff are all great apart from the lady with glasses who behaves like everything is an inconvenience she rolls her eyes at customers when they need a bag or want anything that isn’t within reach, really lets the team down."