Ezra's Kitchen Reviews Summary

Food Quality

Pros:

• "The pizza quality is really good."
• "Food is delicious, absolutely wonderful, from preparation to presentation, very pleasing."
• "Delicious food and first class service."
• "Their take away was always great tasting and presentable, fresh ingredients, the food was not boring and very nutritious."
• "The food presentation is excellent and the portions are great."
• "The quality of food is outstanding (particularly for the price)."
• "Everything I've ordered here has been very tasty."

Cons:

• "Tasteless menemen for £12 !!"
• "Pizza was bland and the vege burger even worse."
• "The penne pesto had pine nuts in and I suffered an allergic reaction."
• "The beans were cold and the asparagus looked off and weren't particularly warm either."
• "The pasta dishes that we saw others having looked dry and unappealing."
• "The avocado was not ripe and the salad on the side was a bit random."
• "The only thing wrong was the sweet potatoes fries were raw."

Service

Pros:

• "The staff is very friendly and very attentive to your needs."
• "The staff were so welcoming and friendly special thank you to rabia who was very accommodating!"
• "The staff were lovely and accommodating."
• "Excellent customer service, really enjoyable atmosphere and tasty food."
• "The service and atmosphere are great."
• "The service was extremely good, and the food came out very fast."
• "Service is very good, everyone here is very welcoming."

Cons:

• "After my second visit I was put off by lack of cleanliness constantly being bothered by small flies while eating is offputting."
• "The personnel is like knocked in the head."
• "Was lied to that 'everything was halal' when everything is not."
• "No greetings, no sharing platters... we waited a lot for placing the order."
• "I had to ask 3 times to different waiters water and no one brought them."
• "There was a male waiter who kept pacing back and forth near our table looking for something to do, which made me uncomfortable."
• "20 minutes later I flag a waitress and ask about the other two orders yet to arrive."

Ambience

Pros:

• "The upstairs restaurant is a lovely space, we enjoyed people watching from the window."
• "The place is beautifully lit, high ceilings and large dining space with an outdoor seating area as well."
• "Loved the overall vibe of the place."
• "I loved the atmosphere of this place, not too rowdy and very chilled."
• "This place was a breath of freshness in an area full of greasy fast food."
• "In terms of the dining experience, it is definitely lovely."
• "It's a lovely restaurant with a nice ambience."

Cons:

• "Sat outside and was blasted with cigarette smoke from all sides which was a bit of a downer as a non smoker."
• "My boyfriend used the toilets and said he felt sick after because it was the ‘dirtiest’ public toilet he’s ever seen."
• "Skip the downstairs part, which seems to be reserved for smokers and Balkan mafia looking types."
• "Absolutely no gluten free menu on offer."
• "Enhanced cleaning not evident either, hand sanitiser not easily accessible."
• "Toilets are not step free either."
• "Restaurant not currently COVID compliant."