Kernow Coasteering Reviews Summary

Category: Outdoor activity organiser

Address: 2 Orchard Ct, Penzance, TR18 4SX, United Kingdom

Phone: +447734343954

Rating: 5.0
based on 327 reviews.

Adventure Experience

Pros:

  • "Advanced Coasteering at Land's End was incredible! Great jumps and scrambling, an awesome way to see the coastline."
  • "The views were incredible, an exhilarating and thrilling experience."
  • "The trip along the rocks was well organised and safe."
  • "This is a must do activity."
  • "The coasteering was fantastic and so much fun."
  • "An incredible way to see the Cornish coastline from a different perspective - the route we took from Praa Sands was quite spectacular."
  • "Jumping off cliffs into the sea, swimming thru' crashing waves, climb up cliffs to jump off ever-increasing heights."

Cons:

  • "The water was a little choppy but this added to the excitement of the morning."
  • "Wouldn’t describe the conditions as safe, but Matt and team made us feel safe and looked after us all really well."
  • "Some of the swims are quite long in wetsuits, so some may need to consider this."
  • "A few moments to stop and rest and enjoy the view would have been appreciated, it was very fast paced."
  • "It truly was tiring and physically demanding."
  • "However the swell was large and pushed us up against the rocks, so not for less strong swimmers."
  • "With hindsight my 9 year old wasn’t quite strong enough with his swimming."

Safety and Guidance

Pros:

  • "The instructors were great and you felt safe."
  • "We felt very safe with them."
  • "The whole team were very helpful and put the safety of the guests first."
  • "Matt & the team are very friendly, supportive, really well organised and professional throughout."
  • "Very experienced guides and instructors."
  • "We always felt safe."
  • "The instructors were both friendly and professional throughout the whole trip and we felt completely safe and knew we were in good hands."

Cons:

  • "A few scrapes on hands and ankles from barnacles and sharp rocks."

Customer Service

Pros:

  • "Matt from Kernow is a hero! Returning customers as we know we will also have a super exciting and yet chilled experience."
  • "A very fun day out thanks to Matt and the team at Kernow Coasteering."
  • "Matt at Kernow Coasteering was fantastic in helping me organise a large group of people to go coasteering."
  • "Very well run and the communication prior to the coasteering was great."
  • "I dealt with Matt who was on the ball, informative and accommodating."
  • "Outstanding, helped out when I made a mistake with the booking!"
  • "Matt and his team were so professional in the preparation, before, during and after the session."

Cons:

  • "Unfortunately we never got to go on the trip owing to receiving an NHS covid track and trace notification." (Note: This is not a con about the service but an unfortunate circumstance.)

Equipment and Preparation

Pros:

  • "Their wetsuits were awesome and very warm! All the gear fitted great and didn't hinder us at all!"
  • "Good quality equipment ensuring we all felt safe, as well as being comfortable in the water and on rocks."
  • "The wetsuits, helmets, and buoyancy aids were so good and really meant you could save your energy for the fun things rather than staying afloat."
  • "Equipment was of good quality and wetsuits kept us warm for a whole activity."
  • "All the gear was in great condition, they took the time to make sure it was all fitted correctly and off we went."
  • "The team were professional and friendly and relaxed but also very clear about how to stay safe even in the highest exhilarating jumps into the beautiful clear aqua sea."
  • "Suitable for all abilities, well led & supported, good equipment and well prepared."

Cons:

  • "No cons mentioned regarding equipment and preparation."

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