Nugent Shopping Park Reviews Summary

Parking

Pros:

• "Parking is free and you don't have to wait long to find a parking bay during the peak times."
• "Lots of eating outlets and still free parking for 3 hours."
• "Good amount of free parking while shopping."
• "Free parking was a real bonus."
• "The free three hours parking is good at least for quick shopping."
• "Nice place. Many parking spaces."
• "Very useful small shopping centre, near Orpington and Swanley, just off A20. There are branches of: Marks & Spencer, Clark's, Next, Hobbycraft, Cotswold, and PetsAtHome. Free parking."

Cons:

• "Traffic within the site can get bad at times as there is only one entrance/exit and causes a backlog."
• "Poor parking facilities...always a queue of traffic to get in and out of the carpark."
• "The traffic and parking situation is absolutely crazy at busy times."
• "Parking always stressful."
• "Getting in and out of the car park is a nightmare."
• "Prepare to go around the car park in endless circles looking for a space."
• "Parking can be a bit of a mare at prime times."

Shopping Experience

Pros:

• "It's clean, lots of parking spaces and affluent selection of shops and restaurants to visit."
• "Plus good transport links. Bus stops accessible just outside the shopping park."
• "Nice local shopping centre."
• "Pleasant place to shop. Picked up a pot of mango which happened to have the barcode missing."
• "Good parking facility, a good selection of shops including a massive Next, Debenhams & M&S."
• "It's a shopping park, similar to the majority dotted about the country. Has a variety of stores: M&S, Superdrug, Waterstone's, Next, Five Guys, Nando's, Greggs, Pret, Hobbycraft, Pets at Home."
• "A surprisingly good choice of shops and places to eat and drink."

Cons:

• "Not the place to go to for a quick shopping trip."
• "The shops are ok if you want a particular store but the parking is a nightmare."
• "Sadly going at Christmas I'm told."
• "A few of the most popular shops have been closed down unfortunately."
• "Shame Maplin is closing."
• "Has good parking but an extremely limited number of shops."
• "The place feels abrasive and a little antisocial, bordering on feeling unsafe in the later hours."

Customer Service

Pros:

• "The staff is always friendly and helpful."
• "Always kept spotlessly clean and tidy by the maintenance team that look after the Nugent."
• "I had a great experience shopping here, and one of their staff was exceptionally helpful when we couldn’t find what we were looking for."
• "Great open plan shopping center food wise has Nandos, Costa coffee and pret a manger, all very generous size and newly build, friendly staff and quick service, recommended."
• "Although it can get busy there always seems to be a calm atmosphere about this shopping centre."
• "The mall is well lit and always feels safe."
• "Had a couple of hours to wait while my car was serviced at Lookers across the road. Coffee and croissant at Pret followed by a wander round a good variety of shops."

Cons:

• "You can almost smell the dead bodies dumped in the river by long distance lorry drivers."
• "The service was rubbish! The guy who served us, seemed exasperated that we wanted to drink and eat here."
• "It's a nice to have a choice halfway between Orpington High St and Bromley, but it always leaves me feeling a bit disappointed."
• "Meh. It's useful enough sometimes but it's drawn all the best stores away from Orpington High Street and aside from Nandos there's absolutely nothing there after the shops shut."
• "Definitely not a place for shopping with family and young children specially to include some breaktime or lunch time at food shops as it could readily exceed 3 hours and you receive parking fine."
• "Old stores sitting empty, like maplin, they have been shut for a few years now!!!"
• "It was a day out for me, cycle from Orpington to Sevenoaks. The two male staffs at the cafe, were great."