William Beardmore & Co Reviews Summary

Service

Pros:

• "As it was quiet when we were travelling, my family and I had great service and chat with Taylor on the bar who had the time to talk to us, and have a laugh with the kids!"
• "Ryan P served us and was absolutely amazing and very friendly!"
• "RYAN who brought us our order was extremely professional in his job and very polite."
• "Friendly staff and we were well look after at the table."
• "Service was very good at the bar. Very friendly and efficient!"
• "All staff are so friendly and welcoming, huge thanks for Niamh Kelly and Neil for amazing service, definitely coming back."
• "Great service and lovely food before our flight."

Cons:

• "The staff had a bad attitude when we told them the order was wrong."
• "Absolutely rude barman and front of house staff."
• "Terrible customer service from the 'manager'."
• "Staff were chatting down the end of the bar rather than checking mobile orders."
• "You have to queue for ages to order food at the bar. Not enough staff serving."
• "When you finally get served the beer is fine. Loads of guys 'working' there mist of the time chatting to their mates."
• "Not enough experienced staff resulting in long wait at the bar and long wait to get seated."

Food Quality

Pros:

• "Ham and cheese omelette was good, and the croissant awesome with a great raspberry jam."
• "If you're looking for something lighter, the salads are also delicious and satisfying."
• "Amazing loaded Nachos and club sandwich."
• "The food is cooked to perfection, and the portions are generous."
• "Enjoyed the avocado salad with side of skin on fries, very tasty."
• "The macaroni was the best I have tried!"
• "Ate haggis, neeps and tatties wi onion gravy, all round tasty plate of food."

Cons:

• "Ordered Veg Makhani which wasn’t actually Makhani but Tomato curry."
• "The burger was cold and I asked for it to be replaced. The replacement was also cold. The fish was mushy."
• "Chicken tenders are up there with one of the worst things I have ever tasted."
• "Rice was dry, chicken has not good taste, also pizza was so sour that our daughter couldn't eat it."
• "Burger very bad. Probably frozen meat heated in a microwave."
• "Pretty dreadful. Ordered chilli. Waited for ages... freezing cold and dry."
• "Absolutely rank food. Ordered overpriced pizza and chicken burger."

Atmosphere

Pros:

• "The atmosphere is warm and welcoming, with plenty of seating options to suit every need."
• "Really good spot for food and plane watching. Very relaxed environment."
• "Ambiance is very good and nice place for layover if you want to grab some food or drinks with nice view of runaway and planes."
• "Nice relaxed atmosphere, music too :-P"
• "Never had an airport experience that was good and this one was great."
• "Great atmosphere, lovely staff that make you feel comfortable, food is great, great portion sizes for the price."
• "Nice place for a drink and something to eat before your flight."

Cons:

• "First time through Glasgow Airport since COVID-19. Quite eerie and most things shut but not BEARDMORE."
• "Dirty tables everywhere."
• "Very loud music. Not mixing well with all the people trying to talk to each other."
• "Very shabby and run down."
• "Atmosphere is a little hurried and busy."
• "Over £5 for a pint of Guinness, noisy, crowded, sticky tables and dirty sticky carpets."
• "No air-conditioning and everyone that's queuing at the bar for half an hour are using their menus to fan themselves."

Value for Money

Pros:

• "For a pub chain you expect to get something to fill you up for your long journey ahead. Went for the pancakes with bacon and syrup. I guess airport prices £15,20 For 3 5mm pancakes the size of my head and a bit less of a pint of dark fruit cider."
• "Swift order though! Fast service!"
• "The best breakfast I’ve had in years. It looked like a work of art and tasted phenomenal."
• "Cute little place! Food and drink were good, nice little snack and meal!"
• "Had a meal deal from WHSmith, i thought i was full."

Cons:

• "Overpriced food and drinks. They are serving pints in plastic cups."
• "Felt prices were bit higher side compare to food quality."
• "Price very expensive."
• "What can I say.... pricey, for not such great food.... burger £16 no chips, no salad... extra £5 for a small bowl of chips."
• "Paid £13 for a very greasy fish and chips."
• "Wish I could give a zero, understand price being upped a little but pint of lager & double vodka n coke £19:75 is just a rip off."
• "Food is now really overpriced & lacks options - burgers were £14 - no chips or side- fries £5 extra for tiny portion!!"

Efficiency

Pros:

• "Ordered and received a full breakfast in about five mins which is good going for a venue all about time."
• "Staff are doing an amazing job here at the airport, queues are long but they're dealing with it so well."
• "Originally unable to gain access to either lounge we thought we’d try here. So glad we did because the food, and the service from Ryan was unreal!"
• "Ordered eggs Benedict and they arrived within 6mins, which was great. Only issue - the food was stone cold."
• "The service is typically within 10 minutes."

Cons:

• "35 minute wait this morning to order 2 drinks!"
• "Long waiting time for food."
• "Waited 25 minutes to get in, then 25 minutes in the queue for food to be told it will take 40 minutes."
• "50 minute queue from outside wait to getting 2 awful quality pints at the bar."
• "Absolute joke of a place!!! Estimated food time given on chalk board 15mins. They took 1 hour."
• "Do not come here. They had very few items on the menu, then we sat for 55 minutes."
• "They served people who arrived after us even though we only ordered two meals. Staff kept staying 'it'll be right out' the entire time."