wagamama glasgow city centre Reviews Summary

Service

Pros:

• "Our server was the lovely Sam who was so attentive and friendly."
• "Staff is always smiling and are prompt."
• "Very friendly staff, was very kind to make some special meal for me without garlic, onion and chilli!"
• "Our servers were very kind."
• "Quick and friendly service."
• "The service was spot on, such an attentive and smiley waitress."
• "Staff were really friendly and service was quick!"

Cons:

• "Pathetic queue management from clearly inept staff who didn't have the sense to get folk to queue away from the neighbouring restaurant."
• "Awful never never again.. arrogant service."
• "For some reason the staff seemed more interested in wiping tables down than with serving dishes."
• "Was shocked to be approached in public by staff and told to stand somewhere else when all I wanted was to eat in their restaurant."
• "Food was rushed, nobody made a checkback to us."
• "Sometimes they are really good and other times they are really bad, they don't have a consistency of the product."
• "I don't think she has the attitude towards restaurant services."

Food Quality

Pros:

• "Quick, friendly staff and great tasting food."
• "The food came quickly."
• "Lovely atmosphere!"
• "Coeliacs are well looked after with a separate menu and the head chef cooking all the dishes."
• "Always consistently good food and quick service even when busy!"
• "The food was fresh, hot, and tasty."
• "Food is amazing and always feels fresh."

Cons:

• "Place has no heating, freezing."
• "The chefs and kitchen have no quality control or respect for paying customers."
• "Was working for interduct last week doing a extraction clean the system was absolutely disgusting dirty grease dripping into your food."
• "Bland curries and weak flavors overall."
• "Ramen noodles were way overcooked and broth was flavorless."
• "The tofu was completely overcooked."
• "The noodles in the chicken ramen were undercooked in texture."

Order Accuracy

Pros:

• "Love the ability to split the bill using the app and deal with paying when you're ready."
• "Never left disappointed."
• "Wagamama very seldom disappoints."
• "The Bao rolls are amazing."
• "We had a fantastic meal just before Christmas."
• "Great selection of food on the menu."
• "The flavors are amazing."

Cons:

• "It's not especially child friendly."
• "Good food but mixed up our order."
• "We ordered some food to take away but when we got home, part of the order was incorrect. We rang them up and they sent a taxi to us with the food in!"
• "The last 3 times I ordered from there, there have been items missing and poor substitutes."
• "But the last 3 times I ordered from there, there have been items missing and poor substitutes."
• "Food was cold as rider did 10 laps of Glasgow before reaching us."
• "Asked for Vegan chili squid but got the fishy ones."

Atmosphere & Decor

Pros:

• "Busy, lively, tasteful decor, clean."
• "Nice bright interior. Very enjoyable experience and would recommend."
• "I really enjoyed the atmosphere."
• "The atmosphere is very pleasant and relaxing."
• "Love this restaurant to bits!"
• "Good price great atmosphere - will definitely return."
• "The staff were very attentive, i loved the look of the place & the atmosphere was very relaxed."

Cons:

• "It's not especially child friendly either as the toilets are down a long flight of stairs plus the tables are quite close together so no space for little ones to run around without getting in the way of servers or banging into tables!"
• "We were sat at the long bench which was fine. Then the next minute, a group of 3 (one girl two guys) arrived and the waitress sat them next to us on the same bench.... Really?? there're lots of empty spaces why sat them here????"
• "The vegan chicken ramen which was spoiled by not right kind of noodles."
• "The main dish, not much. It had a sauce too liquid for a curry and some vegetables were mushy."
• "I was waiting 40 minutes for my food and then when it did come the chicken was raw."
• "Prices are quite high for a regular chain."
• "I just felt that the place was too dark, noisy and overcrowded."