Address: 2-6 Ingram St, Glasgow, G1 1HA, United Kingdom
Phone: +441415534060
Rating: 4.5
based on 295 reviews.
Service
Pros:
"Kind staff and great service."
"Absolutely luved our evening in Sapporo celebrating my Son's birthday, the food was excellently prepared, served by our chef who actually made the night even better by his engaging chat and humour with us while at the same time doing a marvelous job of preparing our meals."
"Staff were very helpful and explained the menu and offered favourites and popular dishes to try."
"The staff is friendly and very attentive."
"Staff were very entertaining and efficient."
"All the staff were attentive and helpful."
"Staff and service were fabulous."
Cons:
"Poor customer service, manager just couldn't be bothered giving us much attention (he was the one taking orders at our table)."
"Service was horrible and extremely slow."
"Waited for our table & then waited to order. Not even offered drinks."
"The waitress/ waiters were lacking any form of enthusiasm or energy just seems like they were there to take orders an deliver food and drinks."
"The service was pretty slow, taking 3 hours for just a starter and main."
"The woman served us was very rude and unprofessional she even didn’t bother her self to ask if we need anything or how is the food."
"We were neglected on everything from getting our drinks out, to asking us what we wanted to order, to nearly not getting our desserts out to us at all."
Food Quality
Pros:
"The tuna teppanyaki was one of the nicest things I've ever eaten."
"The food was excellent."
"Overall a lovely evening with good food and drinks."
"The food was delicious and our chef was hilarious. He juggled, did magic tricks and played pranks all while cooking delicious food."
"The food was superb!"
"Food was delicious."
Cons:
"Food was really mediocre."
"The fried rice was extremely oily and bland as well."
"Wife left her entire meal. She tried one mouthful and said all she could taste was grease."
"The food had no taste except butter."
"The food was cheap stodge - I honestly got about 10 scallops on my plate with heaps of other food - I was full just looking at it."
"The food was mediocre, and its low quality is only accentuated by the high price point."
"The food was incredibly disappointing and unimaginative and FAR from authentic."
Entertainment Value
Pros:
"Watching it being cooked in front of you is such a nice touch and very entertaining indeed, what a show!"
"The chef comes out full of banter, laughs, pranks and tricks that fills up any spaces between the conversations."
"The chefs cook in front of you and did some magic tricks etc."
"The chefs not only cook incredible food right in front of you but also are highly entertaining."
"The chefs are very entertaining while you eat."
"Fantastic experience our chef was great really funny lighthearted and food was fantastic."
"The tricks the chefs do asking people to try to catch fried potatoes in their mouths is pretty funny."
Cons:
"Don't expect a really nice meal or great service, it's all about the performance."
"The 'show' was fun, but the novelty began to wear off when I started to feel like I was a 2-year old."
"Always a good place to visit but very minimal on the chef showing his skills after saying what a great show they put on with egg skills etc... very disappointing."
"The ‘show’ of throwing food at you would be amazing fun for kids but cheesy for adults and really really annoying."
"The live cooking show is alright, although they keep doing exact same thing as when I was there 4 years ago."
"Also felt the showmanship wasn't as much as in the past, no fake ketchup prank, no egg catching, felt rushed, maybe because of the rice mishap."
"Chef kept making sexual innuendo jokes to my girlfriend which was funny at first but slightly odd after a while."
Value for Money
Pros:
"The lunch menu is decent value for money."
"It's not cheap, but I would say not overpriced. It's a fair price, and the portions are very generous."
"Food was very reasonably priced."
"To round this off it's an entertaining great dining experience that's well worth the money."
"Great food although it can be expensive the pre-theater is the best value for money if you're on a budget."
"We had a voucher for half price. It certainly didn't feel like half price, the service was great, the food portions were good."
"It's truly a wonderful dining experience."
Cons:
"The soft drinks were ridiculous at £4.50 each for fountain Pepsi which I think is a bit much."
"It's reasonably expensive plus there is a 10% service charge."
"Overall it's a decent restaurant but very over priced for the quality of food in my opinion."
"Very expensive for what it was. Not worth it."
"The food is overpriced."
"Quite expensive for what you get."
"Found that the food and drinks were very expensive."