Concho Lounge Reviews Summary

Atmosphere & Decor

Pros:

• "Edmundo's is so spacious that we never feel like that at all. This place is perfect for large or small families and they offer games/colouring."
• "The place had a nice chilled atmosphere."
• "Nice atmosphere, candles and comfortable lighting."
• "Great atmosphere, at once cosy but also vibrant, they’ve struck a great balance!"
• "Fantastic atmosphere inside with a wide mixture of seating arrangements."
• "The ambiance is very eclectic from the decor to the music."
• "Really nice place to eat, meet, chill or what have you."

Cons:

• "The table with the child-like squares printed on it looks horrible and cheap."
• "Certainly plenty of things to look at but a little visually chaotic for my taste."
• "The place itself is not as nice/smart as we’ve come to expect, just not quite up to standard."
• "Only a few people downstairs, seemed quiet for a Thursday night."

Service

Pros:

• "Visited this pub twice, on our week away, both times greeted at the door by a member of staff, who were very polite and helpful."
• "We were really impressed with the staff who were all very professional, friendly and made us feel very at ease."
• "The staff were very polite and friendly so top makes there."
• "Staff were very nice & helpful."
• "Service was discreet but prompt and friendly."
• "Staff polite & helpful with fast service."
• "The staff were attentive without being intrusive."

Cons:

• "Whilst sat waiting, and despite empty uncleared tables, there was a steady stream of potential customers being turned away, being told that it was too busy!!"
• "Staff were too busy talking about their social lives!"
• "The waitresses had no idea what food and drinks they were giving us and for which table."
• "Staff were pleasant enough but it took 45mins for our meal to arrive while we watch the tables who ordered after us eat, it was cold and really not worth the wait."
• "Nobody came over to acknowledge the queue at any point."
• "The young lady doing the food orders seemed to be helping the other young lady looking after the 'drinks only' side. I was left waiting at the front of the queue for what seemed an unexpectedly long time."
• "Unfortunately, we then waited for 90 minutes for our food to arrive with virtually no communication from the servers."

Food Quality

Pros:

• "Fairly good food for fair prices."
• "Had a vegan cheeseburger which was excellent."
• "They have fantastic Gluten free and vegetarian options."
• "The food was absolutely fantastic and atmosphere is really cosy."
• "All came piping hot and all delicious. Very good food."
• "Food was well balanced, properly cooked and well presented, including a kids menu."
• "The food was beautiful and very tasty."

Cons:

• "Extremely overpriced for what we received."
• "The steak was incredibly undercooked and fatty and not worth the money."
• "Unfortunately on this occasion nearly cold food presented to our table."
• "The Churros were fried on some oil that has been used for something fishy."
• "The only downful was the coleslaw was warm."
• "The vegetables I ordered were just soggy, when they’re supposed to be al-dente."
• "The pasta was very dry, No engagement from staff to checkback during meal."

Value for Money

Pros:

• "I thought excellent value for money even without the freebies but a great bonus."
• "The prices are really reasonable."
• "The food is really good, superb value for money and choice."
• "From the good atmosphere to the great food and very reasonable prices."
• "Menu was great and varied enough to suit all tastes as well as being reasonably priced."
• "Would 100% recommend for great food, at a good price."
• "Good food, good prices and our food was with us in around 20 minutes or so."

Cons:

• "Menu seemed expensive."
• "Prices are fairly standard although drinks were very expensive."
• "However I found it a bit overpriced for the simplicity of the food."
• "12 quid for a burger and about 10 chips, I kid you not."

Special Diets & Allergies

Pros:

• "They are very thorough, the chef signs it off themselves to say that it is fully gluten free and no Cross contamination."
• "Manager Matt was awesome at checking our allergies (peanut and gluten) as we were ordering."
• "There is a very good selection of GF and Vegan fare, they even have separate menus for these."
• "Really great food and has a vegan menu and gluten-free menu."
• "Food is amazing for me and I am celiac and the allergens information was very good."
• "They have separate vegan and gluten free menus which is amazing for people like me who have food intolerances."
• "Fantastic for allergies!"

Cons:

• "Had printed off a menu only to be told that it was a special menu that they were not doing which 3 of our party had chosen off as Gluten Free."
• "The food was delicious and my cousin did not have any issues after eating it."

Pet-Friendly

Pros:

• "It's dog friendly and overly welcoming to everyone."
• "Dog friendly and even a book swap point!"
• "Polite staff, accepts dogs, quirky decor."
• "Also dog friendly."
• "It’s dog friendly which meant it was a good option for us."
• "Love love love the fact dogs are welcome."
• "This place is the best! We needed somewhere dog friendly and vegan friendly and they managed to deliver on both!"

Cons:

• "Furthermore, dogs seems to be allowed in and one was barking so it got a bit noisy."
• "Only negative was that this place is dog friendly and someone was feeding their 3 dogs from the table."