Westcountry Surf School Reviews Summary

Instructor Quality

Pros:

• "The instructors gave him loads of support and coaching so he made the most out of 2 hours."
• "Joe was brilliant, from the yoga warm up and flow on the board to get stood up, we were hooked."
• "Jodie explained and demonstrated everything with clear instructions and made the lesson fun."
• "Joe really helped improve my surfing skills this trip, I learnt so much and am grateful for the encouragement and support."
• "Our instructor Luke was brilliant, really really knowledgeable and supportive and had us all up on the boards by the end of the session."
• "Our instructor Jodie, along with the surf school made us feel really welcome from the moment we arrived."
• "Instructors on the ball with a comprehensive package. Great beach and the waves enjoyable."
• "Our instructor Joe made it all effortless for us all."

Cons:

• "Definitely not for kids, especially one coach - Joe. Who was very impatient with our kids (10 and 7)."
• "Some comments, verbatim 'I know we are all tired and grumpy and grouchy but we have to keep walking because I have another class'."
• "Didn’t provide enough support and encouragement to the kids."
• "Our daughter who was super enthusiastic for surfing is not keen on surfing anymore. Thanks to Joe!"

Customer Service & Experience

Pros:

• "The whole team were absolutely fantastic from start to finish. As an introduction to surfing it couldn't be more perfect!"
• "The staff kindly managed to squeeze fit us back in even with their very busy schedule."
• "The staff were so friendly & helpful, the instructor was excellent - great teacher & very positive."
• "All the staff were friendly and with excellent knowledge. My instructor Jodie explained and demonstrated everything with clear instructions and made the lesson fun."

Cons:

• "The conditions were not the best but the West Country surf gang were super upbeat and made its so much fun!"
• "Whilst it's up the hill from the beach, having all the boards down on the beach already waiting for us was a big positive from me!"
• "Great location, fun vibe, quality instructors - signed up for a single day and both girlfriend and I stood up midway through session and were surfing."

Overall Satisfaction

Pros:

• "I promise you there is NO other place to go than West Country Surf School."
• "Great team, adults could enjoy their lesson leaving the children in good hands of the team!"
• "We had the best time - were looked after fabulously and all three of us (a mum, a dad, and a 10-year-old) all got up and surfed the waves."
• "Highly recommend this surf school. We had a 10-year-old and 7-year-old and they couldn’t have been more attentive to them."

Cons:

• "Booked 3-day course, expecting each day to be a bit different. Friday with Louie was good, was standing up by the end and had fun."
• "Was put in danger multiple times, not by basic accidents that happen during any sport, but by complete negligence and rudeness from everyone there."
• "Also, there is no where to change, so strangers were fully naked in the open wide 'changing area'."