Griffin Inn Newquay Reviews Summary

Category: Hotel Newquay

Address: Cliff Rd, Newquay, TR7 1SP, United Kingdom

Phone: +441637874067

Rating: 4.3
based on 179 reviews.

Food Quality

Pros:

  • "The Wagyu burger was astoundingly good."
  • "Superb value for money, literally the nicest carvery I've ever had - to say that it was under heatlamp the food was piping hot and constantly replenished, very tasty well cooked vegetables, no limits on Yorkshire puddings!"
  • "Quality food and very reasonable prices."
  • "Both were very good and well presented."
  • "The chicken fajitas were exceptional."
  • "I had a delicious slow-roasted pork belly and my girlfriend had the beer-battered fish and chips. Both tasted fantastic and were beautifully presented."
  • "The carvery itself was lovely and the meat was lovely to cut."

Cons:

  • "Ordered the seafood linguine & it was terrible! Half the seafood was over cooked, some of the mussels were raw, the linguine noodles were over cooked and the sauce was like water."
  • "The food was mostly deep fried, and I had a fly in my breakfast."
  • "The beef in particular was incredibly dry."
  • "The turkey on my husbands order was inedible as it was rubbery like over microwaved."
  • "The carvery was absolutely disgusting all these good reviews are fake... the pork was full of chewy fat the veg was rock hard hardly any veg to choose from and don't get me started on the stuffing you could of stoned someone to death with it."
  • "Nice little pub but ordered the butter chicken and it was burnt to a crisp."
  • "Food was just gross, I ordered fajitas and what I got was literally tortillas slapped on a plate with some chicken and odd tasting vegetables slapped in a metal basket."

Service

Pros:

  • "The service was great."
  • "We had 2 delightful pints each in a lovely beer garden, with kind, friendly and attentive staff."
  • "The man who carved our meat helped my mother up from her seat and assisted her with her coat."
  • "The people who helped us dish up the food were super friendly, really chatty and smiley!"
  • "Staff were friendly and professional and helpful and welcoming."
  • "All the staff are very friendly and accommodating!"
  • "The staff were very helpful and friendly."

Cons:

  • "Miserable staff, we asked for a glass of water to drink when the bar was closing and was told 'NO!' very rudely."
  • "Awful. One man not sure if he was the manager. Grumpy rude, unhelpful snappy towards staff."
  • "Staff were very abrupt, and didn't tend the table very often."
  • "Honestly never coming here again, rude owner."
  • "Staff in general were extremely passive aggressive, waitress refused to give us a menu."
  • "Bar staff when ordering our carvery and drink was sour faced and not really responsive to conversation."
  • "One waitress was very loud belittling another staff member over a booking mistake and she was very rude to a lady opposite us who had spilt a drink and took some tissue to clean it up."

Value

Pros:

  • "A great place to come for food and drink! I came here twice in one week whilst on holiday in Newquay and the food was very good with decent portions making this place great value."
  • "Good prices, and a short walk to the beach."
  • "Meals exceptional and good value."
  • "Fantastic value for a quality meal."
  • "Good value for money for around £10 and you never leave feeling hungry!!"
  • "Great prices as well, can't fault the place."
  • "Amazing value for money."

Cons:

  • "What a waste of £25. Such a difference in 2 weeks we won’t risk it again."
  • "The food was fine, overpriced slightly though good service may have made it acceptable."
  • "Prices were I think a fraction too high but having said that acceptable for the quality."
  • "Puddings over priced but again tasty if you can find space after a good main course."
  • "Too expensive for young children at the carvery. £9 each for veg only carvery for two young children."
  • "Overpriced for what it's offering."
  • "£99 spent and a waitress rudely refused to split the bill and allow us to pay separately."

Accommodation

Pros:

  • "Absolutely wonderful place to stay. We stayed for 3 days and couldn't fault anything."
  • "Rooms basic as expected and in the recent heatwave were horribly hot. They were however very clean and bathroom was decent."
  • "Rooms and location are pretty decent."
  • "Lovely place with own parking, which is needed in the area."
  • "Spotlessly clean room."
  • "Lovely little hotel not far from the beaches the room was basic which Ideal when you are not in there all the time."
  • "Accommodation is good and location is central for shops nightlife and beaches."

Cons:

  • "Room is just standard, dull and outdated."
  • "Disappointed with room, needs painting, cleaning and new furniture."
  • "There is no fan or aircondition on the room and room is very hot in the summer."
  • "On the downside, the bed was very hard, and the room lacked air conditioning meaning we had to sleep with the window open and the relentless seagull noise."
  • "The rooms were average, the pictures they have taken certainly make them look better than they are."
  • "The room was right next to some kind of laundry room so it was very noisy the whole night."
  • "The room was not electrically safe with no earth in light fittings and a loose pendant just 3ft from where a child’s face would be asleep."

Atmosphere

Pros:

  • "Lovely setting in the center of Newquay."
  • "What a lovely place... very friendly reception even when we'd said that we were staying a little further up the road."
  • "Although it is in town it still has that local pub feel."
  • "The pub itself is great with a nice outside area and good range of beers."
  • "The atmosphere is very pleasant."
  • "A clean and well presented family pub in Newquay."
  • "The Griffin Inn is outstanding value for money, lovely food and drink with very helpful and polite staff members who make you feel really welcome."

Cons:

  • "Any noise there might have been was drowned out by the seagulls, who seemingly NEVER SLEEP."
  • "Absolutely disgraceful treatment of customers and kids."
  • "Stayed last night...3rd December. ... checked in at 9pm so no food available. ..... heating was off so room was cold."
  • "Honestly never coming here again, rude owner."
  • "Heard all people passing around and shouting on the street."
  • "We’re abruptly told we could not eat inside."
  • "Terrible experience the way we were also dealt with is just appalling."

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