Riverside Museum Reviews Summary

Staff and Service

Pros:

• "The staff is very helpful."
• "The staff are beyond friendly and eager to answer any questions that you may have."
• "Great staff that are knowledgeable and friendly."
• "Staff super helpful and friendly."
• "The staff on reception were so accommodating and helpful when it came to my wheelchair bound niece."
• "Everyone was so nice and helpful."
• "The staff were very polite and interactive with the visitors which makes for a great experience 👍."

Cons:

• "The only thing that was upsetting was the fact he couldn't get onto/into some of the exhibits."

Accessibility and Facilities

Pros:

• "Suitable for people with physical disabilities."
• "Soya milk served in the cafe, clean toilets and access to lifts for those less mobile."
• "Free museum with suggested donation £5@, got lots of different transportation and part of the history of the olden days of Glasgow you can see inside. Wheelchair user friendly."
• "The museum itself is fairly accessible and had plenty to entertain the whole family."
• "It's handicapped accessible."
• "There are toilets on both levels and a large elevator at both ends of the building."
• "Disabled access is good, with platform lifts up to the old steam trains to get a close look at the engines."

Cons:

• "Although this museum is focused on transport, the only practical way to get here is by taxi or private automobile."
• "Does not accept card payment."
• "For info, American Express cards aren't accepted here 💳🚫"
• "The only issue we faced was the lack of lift access on the ship, due to it being broke, and stairs being far too steep to carry a disabled child down."
• "The car parking (not run by the museum) is awful. The machines don't take cards, only coins or an app you have to download which doesn't work."

Exhibits and Layout

Pros:

• "Really good museum and it's free! Lots of variety of vehicles to see and learn about."
• "A fantastic beautifully designed museum with 1,000's of exhibits in the collection of many different types of transport."
• "Best transit museum I’ve been to in the UK featuring dozens of vehicles both interactive and display, lining the entirety of the museum’s floor and walls."
• "An amazing museum, we visited in a summer holiday, and was amazed by the pure scale of these trains and locos."
• "They have amazing display of the history of Glasgow, multiple old bikes, cycles, cars, train engines and ship replicas."
• "A fantastic set-up with a lot of history and collection of vehicles that includes cycles, motorcycles, cars, buses, trams and a steam engine."
• "Stunning museum with endless transportation exhibits including full-scale immersive Glasgow city street complete with shops and subway."

Cons:

• "Pity many of the cars on display were mounted high up on walls and really not viewable."
• "The wall of classic cars was slightly disappointing, in that they weren't easy to observe."
• "A lot of the vehicles are up on the wall which may be interesting to see but really limits the enjoyment."
• "Only criticisms I have are about the use of the space. It feels a little too crowded with exhibits, not allowing you to really take it all in."
• "One problem though with the car wall, many interesting cars are up on top very high above the ground, can’t even see it at all."
• "Some of the vehicles are, unfortunately, obstructed by the large sign boards in front of them."
• "The car exhibits are displayed up a wall. You cannot actually see the cars."

Value and Cost

Pros:

• "Its FREE, yes FREE to get in."
• "Entry is free with a recommended donation of £5."
• "It's a great outing for kids. And the best part - it has free entry."
• "Especially great as the museum is free."
• "And it's for free!!"
• "Admission is free but you pay for parking, which we didn't mind because the museum was free."
• "Free admission with donation voluntary if you want to help out with costs and so on."

Cons:

• "This is a great museum. It is free but there is a charge for parking."
• "Only have to pay for parking which is slightly expensive but that’s not in the museums control as council car park."
• "Only problem was the parking, expensive and the machines didn't work properly and unsure if we actually needed to pay."
• "An excellent museum that's also free, if you ignore the substantial car park fee. £7.50 for 4 hrs."
• "Carpark fee is raised to £7.5 for 3-4 hours."
• "Free entry. £5.20 for two hours parking just outside."
• "Entry is free however carpark is not. And the overspill area is not good condition at parts."