Thaikhun Reviews Summary

Food Quality

Pros:

• "The share plaster was so tasty."
• "Try Chicken with Thai Basil and Chili, it's really good."
• "Food is delicious, made fresh to order in an open kitchen using authentic methods."
• "The food was incredibly tasty and plenty of it."
• "The food is excellent..served beautifully."
• "The food was beautiful and so fresh."
• "Food outstanding. Best place for good food at Silverburn and always a great atmosphere, even socially distanced!"

Cons:

• "The steamed rice was really dry and did not look very appealing at all."
• "Flavourless food, expensive Coke, and a poor Thai experience."
• "Brother's chicken spring rolls (Por Piagan) were absolutely tasteless."
• "overpriced, soggy noodles and could cook better Thai food myself."
• "The whole dish lacked any really flavour or kick."
• "Chicken was so dry, got a tiny wee pot of satay sauce that didn't even cover the rice."
• "The flavours were more chinese takeaway than modernise thai food."

Service

Pros:

• "A young trainee member of staff showed to us that he was passionate about his job and had a willingness to go above and beyond."
• "Service staff seemed to get a real buzz from us having such a good evening and looked after us superbly."
• "Wonderful service from lady, I believe called Jan."
• "Customer service if friendly and make you feel welcome."
• "The staff were always kind and always quick with their ordering and serving."
• "Staff were really good & we didn't have to wait a long time for our food."
• "Great food, lovely atmosphere, good service, very kind and friendly staff."

Cons:

• "Staff can do with a little more attention to customer. Above average time to get there attention."
• "Right from the waiting staff who often are not present or forget to bring something or even be bothered to attend customers."
• "Servicewise, near to non existent."
• "Waited at the door despite having a booking, then waited a further twenty minutes for waiting staff to make an appearance."
• "Staff were disinterested and disorganised."
• "All in all poor service and a big lack of communication between staff."
• "Literally worse service ever waited ages just to get served and it wasn’t even busy just kept getting looked at and walked by until I had to shout over someone to take our order …and there over priced."

Ambience

Pros:

• "Design of the restaurant very nice feel to it. Very different."
• "Inside the restaurant is beautifully finished."
• "The atmosphere was amazing I loved the rustic design full of Thai Culture."
• "The restaurant is also done up nicely like an authentic Thai street market, and overall just a really good place to be in."
• "Experience a feeling of being transported to Thailand. Rustic restaurant with Thai theme."
• "Atmosphere was brilliant too (great cherry on top)."
• "Lovely atmosphere."

Cons:

• "Sticky tables, greasy food and indifferent service."
• "The best thing about this place is the decor!!.. A big disappointment, I had been looking forward to trying this place but ended up leaving unhappy with the majority of my main course still sitting on my plate."
• "However long waits to get a table and tables very close to each other... not nice to have to listen to others conversations and vice versa."
• "Really disappointed today as I came and wait at the front door, a few staffs made an eye contact with me and just walked away!"
• "For the Moo Ping, they did smell bad a bit like they used almost out of date pork to make. Not fresh tasted horrible."
• "Waitresses had a lack of genuine interest in you too."
• "Very disappointing experience this afternoon... We've ordered Tom Kha Soup (New on the Menu) waitress brought us Tom Yum- took it back promising to solve misunderstanding.. after several minutes waiting they brought us what they called Tom Kha but it was just weak version of Tom Yum...Really."

Value

Pros:

• "The food is always good, the staff are always great."
• "Reasonably priced too."
• "Prices are very cheap for the amount of food you get."
• "This place is wheelchair accessible and kids friendly."
• "Excellent value. Also gives 20% off bill if you have cinema tickets for the day."
• "The lunch menu for £10.50 is certainly tasty and definitely worth the money."
• "If you need a birthday/celebration etc. It’s goes yards for you they sing you ‘happy birthday, clanging pots n pans!’ It’s such a fun way to surprise your loved ones with this world-wind of experience at a great price."

Cons:

• "The price of the drinks is staggering. A 'large' coke is a whopping £3 and it's anything but large."
• "Twelve hours after eating at this place, I have intense stomach cramps, nausea and other uncomfortable symptoms."
• "Food taste alright, however the portion is too small given it costs you £13.5."
• "Menu was confusing and the soft drinks £3.95 for a coke tasted like 19p ALDI cola."
• "Overpriced! Hidden extras all over final bill."
• "To expect people to be paying £20 for a curry and rice is just too much in my opinion."
• "Very pricey for what you get."