The Fox & Goose Hotel Bar and Restaurant Reviews Summary

Room Quality

Pros:

• "Price is OK, rooms are basic, clean and shower is powerful and hot."
• "Room was large and comfy - but thinnest pillows I’ve ever seen!"
• "Our room was large and spacious with a lovely comfortable super king sized bed."
• "Rooms are a good size and very clean."
• "Very spacious room, spotlessly clean."
• "Had a double on the ground floor it was a little tired but it was spacious, comfortable & cleaned to a very good standard."
• "The rooms were large, clean, and kept to a high standard."

Cons:

• "Organised a surprise meal for my partner's 50th with family... no room available."
• "Basic hotel with lack of maintenance."
• "The room was basic some what dated and could do with a deep clean to say the least, I don’t want to know what half the stains/marks/drips are."
• "Two single beds zipped together to make a double, very uncomfortable."
• "The hotel room was far from clean. Cobwebs everywhere, including the hall."
• "Toilet seat loose, and a used sanitary towel left in the bathroom bin."
• "Hugely disappointed with this 'hotel'. We booked a double room 3 weeks ago, and arrive today to be told they have no rooms available and there was no booking."

Food Quality

Pros:

• "The food is outstanding, from quality to presentation its faultless."
• "THE FOOD HAS ALWAYS BEEN A.1. SO HAS THE DRINK."
• "The food was lovely and the desserts were to die for."
• "Fabulous meals, breakfast and dinner superb."
• "Food in the restaurant was delicious (we had mushroom tagliatelle with a house salad and apple&berry crumble)."
• "Just had a delicious roast."
• "The food is very good with a wide selection."

Cons:

• "Breakfast was a little disappointing."
• "Burger had bacon although not listed on the menu so watch out."
• "Ordered the lasagne. Was fine on the outside, but after a couple of mouthfuls, it quickly became apparent the meal was frozen in the middle."
• "Full English Breakfast only 1 start, bacon & sausage very hard."
• "The Gammon was almost raw so couldn't eat it."
• "The beef was like it had come from lidls sliced meat sections."
• "The scrambled eggs were not a good experience."

Service

Pros:

• "The customer service at this hotel was exceptional."
• "Lovely atmosphere and bar staff are top notch."
• "Finally I must praise the owner who, after my last review called to discuss my comments in a friendly, receptive manner."
• "Good service.Ideal."
• "Lovely quiet friendly pub, excellent food and great service."
• "Lovely food and great service."
• "The staff are excellent, very friendly and welcoming, and the roast dinner we had was just delicious."

Cons:

• "Wouldn't return to this God awful place, heard the manager go to a play area full of kids and have ago at a customer and asked them to leave."
• "When I told them this they completely shut down and was rude saying they do not have time to ask about allergies and it is your responsibility to tell them!"
• "Staff in the pub don't really know what there doing. One lady was rude and not interested in helping."
• "Staff were rude at times and it didn't feel particularly welcoming."
• "The manager didn’t listen to us. She was rude and had no concern for our complaints."
• "Shocking service they obviously don't need the business."
• "Staff stood outside our door moaning about their work load."

Value

Pros:

• "This was one of the better ones. And a reasonable price as well."
• "Really good value."
• "It's location just down the road from Bristol airport means that if you have an early flight booked and want to stay the night, or just get a decent meal without paying airport prices this is the place to go!"
• "Can't fault the food and good prices too."
• "Great value £12.95 for a lovely roast, would recommend to anyone!"
• "The food is always fresh and very well made."
• "The food here is reasonably priced."

Cons:

• "Breakfast extra, price £12 Over priced, when you can get two for the same price, just down the road."
• "£40 for two roast dinners with about 3 carrots 3 broccoli and 3 cauliflower between TWO people!"
• "Shocking!!! £50 for 3 roast dinners. Meat dry, potatoes looked like they'd been re-heated and the veg, dry carrots and what I can only presume were parsnips were dry and crispy."
• "We we over charged for meals we didn’t have and because 2 people couldn’t make it we were charged for the food they would have eaten."
• "Premium prices yet not up to the hype."
• "Over priced food with very poor standard of cooking although the customer service was very good."
• "The cost of breakfast is an additional cost so I do feel they do need to update the website as it wasn't value for money & very restricted."

Location & Facilities

Pros:

• "It was a great location and easy drive from the M5 with a free large car park."
• "The food is very good with a wide selection."
• "Lots of outdoor space with play area."
• "Stayed overnight whilst passing through from Newquay to home, wished had stayed on trip going other way, evening food brilliant, room was huge and very comfortable and also dog friendly which was fantastic."
• "The hotel is convenient for the M5, easy to find and parking is plentiful."
• "Large secure car park joining the hotel."
• "Had an overnight stay in the rear carpark in my campervan for free as long as we made use of the bar."

Cons:

• "Lots of traffic noise and lights from the fast A38 outside the window (truck horns at 7am, lovely)."
• "Window had dog nose prints on them, mirrors had toothpaste splash on them and toothpaste drool on the bathroom floor."
• "Dogs barking before 8am with owners screaming... SHUT UP!!"
• "No hot water on our arrival and only a Luke warm shower in the morning."
• "The bathroom was of a good size but could also do with a refresh as again a little tired."
• "Fox & Goose - I think you need to add 'Lazy Cow' to it!"
• "Saturday night came there at 19.30 to have dinner by recommendation of our hotel’s manager. As there was no tables available we were offered to wait in a bar area which ended up leaving the place after 1,5 hour waiting."