The Lower Deck Seafood Restaurant Reviews Summary

Category: Seafood restaurant

Address: 1, Douglas Row, Portree IV51 9DD, United Kingdom

Phone: +441478613611

Rating: 4.2
based on 161 reviews.

Food Quality

Pros:

  • "The mussels were dannng delicious!!"
  • "Amazing scallops on black pudding, presentation and fresh flavour were incredible."
  • "The sticky toffee pudding was amazing too!"
  • "The salmon fillet was superb, my husband said it might be the best he's had."
  • "The best seafood restaurant in Isle of Skye."
  • "Fresh and delicate seafood dish I had at this restaurant."
  • "The most incredible fresh fish + chips."

Cons:

  • "The food here is overpriced and mediocre."
  • "You are paying 15 pounds for it but you only get frozen seafood."
  • "Unfortunately had a very disappointing meal. The risotto was simply awful."
  • "Mains of scampi and chips and fish and chips were, we felt, mediocre and over-priced."
  • "The seafood fish I ordered wasn't fresh but my friend's seabass was cooked beautifully."
  • "Utterly disappointed as everything was from the freezer over priced."
  • "The food didn’t look or taste fresh and wasn’t up to the usual standards of Scottish seafood."

Service

Pros:

  • "The atmosphere is great and the staff is very friendly."
  • "Once you get in it will be the fastest service you’ll find in all Scotland with friendly servers to boot!"
  • "Service was excellent."
  • "Very charming decor and nice staff."
  • "The service was fantastic."
  • "The staff are really friendly and attentive without being pestering."
  • "All the waiters and waitresses are welcoming and friendly!"

Cons:

  • "Rudest. Staff. Ever!!!"
  • "Staff attitude was however quite poor and well below standard."
  • "First off the servers aren't thrilled about serving anyone. They acted downright irked to be honest."
  • "Service here was also not great— our waiter was constantly texting."
  • "Staff are unprofessional and sometime impatient."
  • "Waitresses shouted at each other cause no one wanted to take responsibility."
  • "They just threw the plate onto your table, not willing to stay for any 1 sec longer."

Price

Pros:

  • "Yes, some people may say the price is a bit expensive but for us it was good value."
  • "Very reasonably priced and a super cozy restaurant."
  • "Great seafood dishes at reasonable prices!"
  • "The same quality and quantity elsewhere in the world would probably cost triple the price!"
  • "Not even expensive for the amount of food, the quality and the freshness of all!!"
  • "All that plus 2 beers for £50..so definitely recommend it!"
  • "Good varied menu, fresh seafood expertly cooked."

Cons:

  • "At a whopping price of £75 for the meal, you can imagine our disappointment."
  • "Just feel the prices don’t reflect the food quality or quantity."
  • "A very average place with rather costly food. The lobster was fridge-cold, there was sand in the salad."
  • "Small amount of fish high prices."
  • "The worst seafood restaurant I’ve been in UK. Mussels are not good both on flavor and quality."
  • "The fish and chips was really mediocre for this price (17-18 £) Chips and peas were really low quality."
  • "Honestly expected better food and a better experience from the prices they were charging."

Atmosphere

Pros:

  • "Great ambience facing the port and can't recommend highly enough."
  • "Lovely atmosphere. Food was very tasty!"
  • "The atmosphere is warm and friendly."
  • "When inside you are greeted with a compact little restaurant on the harbour at Portree."
  • "Wonderful atmosphere/building too."
  • "Brilliant evening at 'The Lower Deck'. The location is great, down in the quay."
  • "Lovely seafood restaurant down by Portree Harbour."

Cons:

  • "Music was too loud hence the conversation was too."
  • "18 people getting wet in the rain, while inside are empty tables."
  • "This place is a dump. We were waiting outside and the flies were storming around us."
  • "Recommend warmer clothing as they don't heat."
  • "No hand sanitiser for customer at all time."
  • "The service and atmosphere were less impressive and the main objective appeared to be to turn the tables quickly."
  • "We waited 45 minutes for a table but it was well worth it."

Booking and Wait Times

Pros:

  • "We were an hour early and first in line when they opened."
  • "You may have to wait few minutes for a table but you will be treated to the best and most fresh seafood ever."
  • "As they do not take bookings we queued about 15 minutes before opening....got in right away."
  • "We had a lovely meal here on Monday 17th July 2023. The restaurant was very popular and we got in after queueing for a short time thanks to the kind staff as other restaurants were no longer taking customers."
  • "Manage to snag a seat at 8.30pm, right before they close."
  • "We luckily only had a short wait to get in and seated."
  • "Service was quick and pleasant."

Cons:

  • "The restaurant is typically very crowded but they do not take reservations."
  • "Unfortunately you have to queue up from around 17.00 to get a table, (it opens at 17.30) as it is the only restaurant that doesn't take bookings,the rest are fully booked for weeks in advance."
  • "We got absolutely drenched standing outside for 45mins until a table was free."
  • "No bookings currently so tables are taken up really quickly."
  • "No hand sanitiser for customer at all time."
  • "Not everyone in line got in so make sure you are there early enough."
  • "Had to queue for a hour but only restaurant where they take walk ins."

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