The Knot Churros Reviews Summary

Category: Dessert restaurant London

Address: 13 Bute St, South Kensington, London, SW7 3EY, United Kingdom

Phone: +447554814616

Rating: 3.9
based on 370 reviews.

Atmosphere & Decor

Pros:

  • "The place was so cutely decorated and at staff were so nice."
  • "Scenery is so pretty and aesthetic."
  • "Very cute atmosphere- was quiet when we went but nice decor of pale pinks and greens, flowers and cute lights and mirrors and swings."
  • "Very pretty interior and fun bubblegummy, pop-ey atmosphere."
  • "The place is very nice, bit pricey and the quality is not the best but still tasty."
  • "Place looks a lot bigger on their Instagram page but still lovely seating."
  • "The place had a beautiful Aesthetic and would be great for group photos or solo ones too."

Cons:

  • "Only for the insta pic. Doesn't taste good and super overpriced."
  • "The whole display was very different from how it is portrayed on insta."
  • "Instagram pics of the candyfloss hot choc do not quite live up to the reality and it’s fairly expensive."
  • "Don’t expect much. The photos on social media make it look amazing. The place itself is really small."
  • "The restaurant front was beautiful and nice for pictures, but otherwise it was VERY small and definitely not somewhere that 4 or more people could visit for tea."
  • "A place that will be known more for Instagram photos than the food."
  • "The only ‘downfall’ would be that they don’t have toilets (when they offer and host afternoon tea😬)."

Service & Staff

Pros:

  • "The staff were welcoming and attentive - a big thank you to M/Nelly (sorry I couldn't remember which it was), Zara and Elle!"
  • "The Indian girl with long hair had amazing customer service and was very patient with me whilst I was choosing what to order."
  • "Really good customer service and friendly staff :)"
  • "The staff were exceptionally helpful and attentive."
  • "Fantastic service by friendly lady Elizabeth for looking after me."
  • "The staff were absolutely great - really cheerful and friendly, and the place itself was really well themed."
  • "The staff were amazing and made us feel very welcome."

Cons:

  • "Staff don’t even know the difference between vegetarian and vegan… almost bought churros for our son who is allergic to milk and eggs."
  • "Staff did not seem bothered by it - have they been trained in health and safety? Most probably not…"
  • "Staff was very unfriendly and unhelpful, we asked for two tables and the waitress wasn’t cooperative."
  • "Absolutely awful service. Staff were very rude and didn’t want anyone in the shop."
  • "Staff were not welcoming at all, no smiles no good customer service and really slow."
  • "Staff not very friendly no smiles or conversation."
  • "Refused to allow people to sit down inside and made them sit on a dodgy table outside."

Food Quality

Pros:

  • "The churros were good, I’ll give them that."
  • "The churros are great too - you can dip them in chocolate (milk, dark or double fudge) and then dip them in sprinkles."
  • "The churros were fresh, the decor was lovely and the staff were so accommodating."
  • "Satisfied my sweet tooth—the best churros I’ve had!"
  • "delicious and unique desserts!!"
  • "The ice cream was so tasty."
  • "The food and drinks are also amazing."

Cons:

  • "The churros was chewy rather then crisp and the ice cream was almost melted."
  • "Churros was covered in so many sprinkles it was like chewing cement."
  • "VERY expensive for what it is, ice creams just basic flavours churros oily not tasty."
  • "The churros taste OK but nothing extraordinary."
  • "The churros were surprisingly poor. Very hard and chewy."
  • "The actual churros didn’t taste great."
  • "The churros were undercooked not crispy, probably the worst I’d ever had."

Value for Money

Pros:

  • "Perfect affordable prices."
  • "Definitely reasonably priced."
  • "Worth the visit and everything was reasonably priced!"
  • "Very friendly place and good value for money, for central London."
  • "Prices were good for eating out in a HALAL place in London."
  • "We had a lovely experience here and its not massively expensive."
  • "The accompanying sauce was spot on using proper chocolate."

Cons:

  • "Very cute place but overpriced churros and Tea."
  • "Only for the insta pic. Doesn't taste good and super overpriced."
  • "The wait time was insanely long just for an overpriced vanilla icecream that cost over £9."
  • "Overpriced for a slushie with a few sweets on top."
  • "£6 for 3 hard mini churros and a pot of chocolate sauce."
  • "VERY expensive for what it is, ice creams just basic flavours churros oily not tasty."
  • "Overall not really worth it for the price."

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