The Lost Estate Reviews Summary

Food Quality

Pros:

• "The food was utterly delicious and plenty of it!"
• "The food was so delicious, presentation was stunning."
• "Food excellent, Wine (sorry water, no alcohol remember) chilled, service excellent."
• "Food delicious."
• "The meal was delicious and the cocktails sublime."
• "Our food was amazing."
• "Food was great."

Cons:

• "Food was a little above average. Main course duck was nice but 2 teaspoons of veg and 5 small roast potatoes between 2 was a joke."
• "The only thing worse than the food was the service- and the food was inedible in parts."
• "The food was awful, bland and soggy."
• "The turkey was actually still raw in the middle and everything else served was of very poor quality and cold."
• "The food is good but not anything special."
• "Roast potatoes were so hard you can break your teeth."
• "Whilst the actor was good, and the music was good unfortunately the food was absolutely terrible."

Performance and Entertainment

Pros:

• "The show was put together so well and the acting was amazing."
• "What a special event - from the set to the music, the immersive effects and particularly the incredibly talented acting."
• "The actor and musicians were incredible."
• "A truly fabulous experience."
• "Leander Deeny (the actor who played Dickens) was another level! He was mesmerising to watch, and completely held our attention for the entirety of the show."
• "Amazing acting by a man who should get an Oscar!!"
• "The performance, WOW, it was brilliant. It is a one man show but he kept you hooked the whole time."

Cons:

• "This outrageously overhyped experience on social media traps you into the most audacious jazz night."
• "The show was a bit of a disappointment. The music was unfamiliar, they just couldn’t get the audience going."
• "Worst money I have ever spent. Paid over £70 a ticket to sit on the sidelines watching a one man show."
• "As the show is built around dinner, non-dining guests are left doing nothing for very long periods of times."
• "Hardly any immersion, unless you are really into dancing."
• "Every time the singers asked the audience to get up and dance it was forced."
• "The performance lacked energy, as well as any meaningful structure."

Service and Staff

Pros:

• "They had ran out of lager and when people in our party only drink this they went too the shop and brought some!!"
• "The staff serving food and drink were so friendly helpful and very very good in every way they really contributed to the pleasure we had at his outstanding night."
• "The staff were so attentive and made sure our every need was taken care of, filling out glasses as soon as they were empty."
• "The service was very good and everyone was served fast."
• "The service from waiting staff was of high standard."
• "All staff on the day were welcoming, friendly and very helpful."
• "Absolutely fantastic evening the staff really helpful."

Cons:

• "Very disappointing evening. Firstly, we were given a lecture on not to touch any of the performers… I’m 58 years old and I don’t need to be lectured on good manners and proper behaviour."
• "The communications officer was rude and abrupt."
• "I had to cancel our evening due to a medical emergency... They also didn’t provide credit, even though it was mentioned in my conversations with the team."
• "Food service was rather slow, especially if you are in the stalls as everyone on the more expensive tables gets served before you."
• "Admittedly the bar service was a bit slow."
• "The food service is quite deficient. Not enough waiters and bit rude at times."
• "Some of the serving staff are also actually quite rude."

Atmosphere and Venue

Pros:

• "Transported back to 1930's New York, we entered this wonderful Speakeasy."
• "Utterly fabulous one of a kind experience…wonderfully presented and executed."
• "The atmosphere and vibes were fun."
• "The decor and how everything has been staged is truly remarkable."
• "The club looked awesome and the entertainment and music was brilliant."
• "Wonderful atmosphere, intimate and welcoming."
• "The 1930’s ambience of the venue was superb."

Cons:

• "Walked through entrance, dark narrow walkway to hand my coat in."
• "Contemporary dancers were out of keeping with 1930s theme, and dress wasn't in keeping with the rest of the cast."
• "The venue was large and cold, so much so I had to go and get my jacket out of the cloakroom."
• "The performers and band were good but I couldn’t hear the main singer from all the noise of people talking."
• "From the front entrance to the end of the maze the customer experience was unwelcoming, dark, tired, narrow, and unappealing."
• "The music is okay and so is the actor (yes, just one for the entire play). Sound is often too loud."
• "The actual show was melancholic, depressing, dark set and dark production values."