Your World Recruitment Group Reviews Summary

Communication

Pros:

• "An easy-to-contact team should queries arise - an all round professional and reliable service."
• "Very responsive and supportive via email, calls or text."
• "Thomas constantly gives me reassurance every time I book a shift and he made sure that he will book the shifts that I wanted."
• "Macauley my lead contact has been great, explaining everything and helping me with any queries."
• "Been working for yourworld for over 4 years now and have developed a very good, professional and harmonious relationship with my Consultant Alex Semikin."
• "Will definitely recommend Your World to other professionals."
• "Yasmin Mandil who is my recruitment consultant is very professional, polite and understanding."

Cons:

• "Do not give this agency your details. They will contact you multiple times for the same, unsuitable role despite you asking them to stop."
• "When I email them nobody answers or there is no reasonable explanation from my agent."
• "There seem to be a lack of communication between the officers and you might get same email from several people asking the same documents."
• "This person i was assigned to as my consultant lack communication skills."
• "Up till now I have not heard from this consultant and his compliant officer."
• "I went to a work place, where I was going to start on the day but I was turned away, because of the lack of communication between the agency and the client."
• "Communication is vital to everything and yet as a nurse working for this company it is such a shame that these consultants do not respond to you in a timely manner."

Professionalism

Pros:

• "They are professional and a good, reliable agency to work for."
• "Since working for them the shift allocation process has been very easy and straight forward and shifts have been booked promptly without a hitch."
• "I would recommend every nurse nationwide to join Your World Healthcare because of the 100% satisfaction that clients like myself receive."
• "Best service I have worked with. Would highly recommend them."
• "Alex Semikin is my consultant. I must say he has been professional and supportive in his dealings with me."
• "Really impressed with the professionalism, efficiency and delivery of service from this company."
• "I am very pleased to work with Your World and to be part of the team of Gareth and Sarena. They are professional, supportive and they are very good in adjusting the best options for they nurses regarding rate and location."

Cons:

• "No transparency pay rates on a best friend basis they look after Favourites!!!"
• "They are the worst agency to work for I would not advise anyone to work for them."
• "Very unprofessional! I wouldn't recommend this place at all!"
• "It’s a shame the situation has been dealt unprofessionally."
• "Very disappointing and dishonest behaviour... my payment started off good then started declining with no explanation... then they deducted amount of pension scheme that i never signed up for."
• "I have found the attitude some of your world consultants to be shockingly rude."
• "Absolutely useless. I was told that I will receive training as a band 4 in Histology. On my first day I was expected to do everything myself and I had no idea what I was doing as I didn't have experience."

Payment and Timesheets

Pros:

• "Very responsive payments, timesheets submitted and paid same day or next day."
• "Timesheets and payments are always managed well."
• "They always found me shifts and I got paid the next day."
• "One of the best agencies on the market, loads of shifts, many payment ways, quick response and contact."
• "They also pay at least 3 times a week with a competitive rate."
• "Most of all, they pay on time and at a competitive rate, so what else can you ask for."
• "Never a difficulty with payment or timesheets; great at finding appropriate work with competitive rates."

Cons:

• "I was being underpaid every month."
• "I wasn't paid until 3 weeks had gone as something had gone wrong from payroll."
• "This agency has problem with payments as I have experienced late payments."
• "Had to chase payments couple of times and when due to their staff incompetence overpayment was made, I was asked to return not only net pay but tax contributions as well!"
• "Your world are continually late paying me even though the handbook/ contract clearly states time sheets handed in by Tuesday 16:00 will be paid Friday but they are not."
• "5 star to my consultant Cris Barber but zero star to the payroll department who is always making a fuzz of my time sheets and paying me £6 total net pay for my 7.5 hours shift."
• "Started working for them around July and I was being underpaid every month."