Dosa Express Reviews Summary

Category: Indian restaurant Wembley

Address: 547 High Rd, Wembley, HA0 2DJ, United Kingdom

Phone: +447505920566

Rating: 4.0
based on 338 reviews.

Customer Service

Pros:

  • "The customer service was great and the employees at the pani puri stall there service was excellent."
  • "Really really great service, amazing food n taste."
  • "Great service from Janvi and all other staff."
  • "A girl who make sev puri is good service, she respect customer."
  • "Thank you soo much Dhara for the excellent service."
  • "It was an impeccable service and wonderful hospitality."
  • "All hail to Pooja for being so kind and being very attentive."

Cons:

  • "They started an argument with us in front of everyone which was embraced. And unfortunately, they forcefully charged that money."
  • "Service is really bad, waiters here don't care about customers."
  • "The service is terrible at this place."
  • "We were made to wait for 30 minutes and still not served."
  • "Very bad customer service yesterday - we found a bug in the drinking water and when showed to the staff she didn’t even apologise."
  • "Totally disappointed with Services."
  • "TERRIBLE CUSTOMER SERVICE- the manager who is an Indian lady was very rude"

Food Quality

Pros:

  • "One of the best place for Indian vegetarian food lovers… They have all varieties of Dosa … The snacks items are delicious.. especially Dahi puri and samosa chat must try .. All other items are tasty …"
  • "Everything we ordered was freshly prepared and delicious."
  • "Food is so delicious and budget friendly."
  • "Food is fantastic and freshly made! We have tried here couple of times both dine-in and take away where the food was almost piping hot."
  • "Food was really delicious taste with great quality, everything had unique taste which we had ordered, nice and clean."
  • "The food is absolutely amazing – everything we tasted melted in other mouths. Absolutely the best meal we had while in Dosa Express Restaurant Highly recommend!"
  • "Delicious dosa and chutney. Amazing value for money."

Cons:

  • "Don’t go portion are gone small and raw paratha they served when complained manager was arguing then listening."
  • "Crispy sweet corn was not tasty and Masala dosa was blend."
  • "The garlic dosa had literal raw garlic on a dosa."
  • "Most of the cauliflower was raw."
  • "The parata set thali was so so: the parata with the generous filling were far too thick so they ended not being cooked thoroughly especially on the edges."
  • "Dosa filling was not mixed properly and was too spicy at one end and just boiled potatoes on the other end."
  • "The mysore masala dosa was not good at all: far too much filling and loads of raw onion and raw peppers."

Hygiene

Pros:

  • "The place was clean. Even the rest room was clean and large. A very thoughtful hand wash was available a norm for South Indian restaurant."
  • "The quality of food is really nice. And they take care about good hygiene."
  • "The tables are cleaned in a timely fashion after the customers leave."

Cons:

  • "Hygiene of the restaurant is poor."
  • "Cutlery and tables were dirty."
  • "You won't believe that the washroom was so dirty and had a very bad smell."
  • "The table where I was served was not very clean."
  • "The seating space is very cluttered and washrooms stink."
  • "The restaurant lacks cleanliness and hygiene."
  • "Very dirty place."

Value for Money

Pros:

  • "The prices are so very economical and I can’t believe that offer such delicious food for those prices."
  • "Priced appropriate without burning your pocket."
  • "The prices are also very low."
  • "So reasonably priced!"
  • "It's good value for money although like everything it's no longer one of the cheapest places to get dosas etc."
  • "Food is really tasty and good value."
  • "Quality of food is excellent and priced appropriate without burning your pocket."

Cons:

  • "Even if you’re spending £1, you’ll feel cheated if you care about food and service."
  • "The portions change and become smaller the next time you go."
  • "After spending tons of money on their food we are still coming home hungry then we have to make food at home."
  • "Not worthy for 70 pounds cost."
  • "Cheap prices does not mean it’s going to be best food you’ve ever tasted."
  • "Food was cold."
  • "The food is neither appealing to eyes nor tasty."

Service Efficiency

Pros:

  • "The service has improved since I was last here and the food only took 10mins to arrive."
  • "Could not fault the service we received here. Even at a very busy time they managed to get us seated earlier than expected and same goes with the food, very quick service."
  • "And the service is pretty quick once an order is placed."

Cons:

  • "Service was really disappointing."
  • "Some of the customers were happy and some were not because delay in food coming to the table."
  • "However, be prepared for a bustling environment and a bit of a wait, as the service can be slow."
  • "Decent food but possibly the worst service in London, be prepared to wait over 2 hours for your meal."
  • "Service is a bit slow."
  • "Very disappointed with the service waited for 1 hour for the starters."
  • "I am really, really disappointed as we had to wait over 45 mins and still not get any food."

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