Address: 547 High Rd, Wembley, HA0 2DJ, United Kingdom
Phone: +447505920566
Rating: 4.0
based on 338 reviews.
Customer Service
Pros:
"The customer service was great and the employees at the pani puri stall there service was excellent."
"Really really great service, amazing food n taste."
"Great service from Janvi and all other staff."
"A girl who make sev puri is good service, she respect customer."
"Thank you soo much Dhara for the excellent service."
"It was an impeccable service and wonderful hospitality."
"All hail to Pooja for being so kind and being very attentive."
Cons:
"They started an argument with us in front of everyone which was embraced. And unfortunately, they forcefully charged that money."
"Service is really bad, waiters here don't care about customers."
"The service is terrible at this place."
"We were made to wait for 30 minutes and still not served."
"Very bad customer service yesterday - we found a bug in the drinking water and when showed to the staff she didn’t even apologise."
"Totally disappointed with Services."
"TERRIBLE CUSTOMER SERVICE- the manager who is an Indian lady was very rude"
Food Quality
Pros:
"One of the best place for Indian vegetarian food lovers… They have all varieties of Dosa … The snacks items are delicious.. especially Dahi puri and samosa chat must try .. All other items are tasty …"
"Everything we ordered was freshly prepared and delicious."
"Food is so delicious and budget friendly."
"Food is fantastic and freshly made! We have tried here couple of times both dine-in and take away where the food was almost piping hot."
"Food was really delicious taste with great quality, everything had unique taste which we had ordered, nice and clean."
"The food is absolutely amazing – everything we tasted melted in other mouths. Absolutely the best meal we had while in Dosa Express Restaurant Highly recommend!"
"Delicious dosa and chutney. Amazing value for money."
Cons:
"Don’t go portion are gone small and raw paratha they served when complained manager was arguing then listening."
"Crispy sweet corn was not tasty and Masala dosa was blend."
"The garlic dosa had literal raw garlic on a dosa."
"Most of the cauliflower was raw."
"The parata set thali was so so: the parata with the generous filling were far too thick so they ended not being cooked thoroughly especially on the edges."
"Dosa filling was not mixed properly and was too spicy at one end and just boiled potatoes on the other end."
"The mysore masala dosa was not good at all: far too much filling and loads of raw onion and raw peppers."
Hygiene
Pros:
"The place was clean. Even the rest room was clean and large. A very thoughtful hand wash was available a norm for South Indian restaurant."
"The quality of food is really nice. And they take care about good hygiene."
"The tables are cleaned in a timely fashion after the customers leave."
Cons:
"Hygiene of the restaurant is poor."
"Cutlery and tables were dirty."
"You won't believe that the washroom was so dirty and had a very bad smell."
"The table where I was served was not very clean."
"The seating space is very cluttered and washrooms stink."
"The restaurant lacks cleanliness and hygiene."
"Very dirty place."
Value for Money
Pros:
"The prices are so very economical and I can’t believe that offer such delicious food for those prices."
"Priced appropriate without burning your pocket."
"The prices are also very low."
"So reasonably priced!"
"It's good value for money although like everything it's no longer one of the cheapest places to get dosas etc."
"Food is really tasty and good value."
"Quality of food is excellent and priced appropriate without burning your pocket."
Cons:
"Even if you’re spending £1, you’ll feel cheated if you care about food and service."
"The portions change and become smaller the next time you go."
"After spending tons of money on their food we are still coming home hungry then we have to make food at home."
"Not worthy for 70 pounds cost."
"Cheap prices does not mean it’s going to be best food you’ve ever tasted."
"Food was cold."
"The food is neither appealing to eyes nor tasty."
Service Efficiency
Pros:
"The service has improved since I was last here and the food only took 10mins to arrive."
"Could not fault the service we received here. Even at a very busy time they managed to get us seated earlier than expected and same goes with the food, very quick service."
"And the service is pretty quick once an order is placed."
Cons:
"Service was really disappointing."
"Some of the customers were happy and some were not because delay in food coming to the table."
"However, be prepared for a bustling environment and a bit of a wait, as the service can be slow."
"Decent food but possibly the worst service in London, be prepared to wait over 2 hours for your meal."
"Service is a bit slow."
"Very disappointed with the service waited for 1 hour for the starters."
"I am really, really disappointed as we had to wait over 45 mins and still not get any food."