Basement Sate Reviews Summary

Atmosphere & Ambience

Pros:

• "Excellent choice of desserts and cocktails served in an atmospheric underground den."
• "Lovely cosy atmosphere and a truly unique place to visit."
• "Basement Sate is a hidden gem, nestled underground, offering a cozy and intimate atmosphere."
• "Think Speak Easy vibes and gorgeous cocktails in a basement with low-lit settings."
• "Amazing atmosphere, although not easy to find - not that that's a bad thing!"
• "Superb ambiance created in an actual basement."
• "Really great cocktail bar with a relaxing and speakeasy type of ambience with low lights and candles."

Cons:

• "This place wasn't for me as I found it to be completely lacking in character."
• "Lacks a bit of atmosphere some evenings."
• "Hidden, which makes it quirky and interesting. But the ridiculous level of darkness, and awkward service from the tables for dessert makes you feel a little out of place."
• "The atmosphere was very dark and quiet with very few people."
• "Poor layout makes for a deathly ambience when at low capacity."
• "Atmosphere on a Friday night…dull AF."
• "It's a nice space but it's missing something - some plants, a sculpture, something, it's all just a bit lifeless."

Drinks & Cocktails

Pros:

• "Cocktails brilliant and reasonably priced."
• "Drinks and cocktails are really good."
• "High quality cocktails at decent prices."
• "The cocktails were really good, my favourite being the After State which I think is a play on After Eight chocolates as was a mint chocolate drink."
• "Good cocktail list but went off menu because I had a classic cocktail craving! My drink was perfect. Vegan cake on the menu."
• "Drinks are amazing and of great value."
• "Cocktails are, as always generous in the measures."

Cons:

• "The drinks were pretty average and just not at the same level as some of the cocktail places around."
• "Some were good others didn't hit the spot. Cocktails and desserts were on the pricey side - around £10-14 but I imagine a lot of work goes into each one."
• "For a dessert and cocktail only place the desserts were disappointingly flavourless."
• "If you want to spend £25 on two cocktails that use premixed ingredients out of plastic condiment style bottles, go for it."
• "Over priced, mediocre cocktails."
• "The cocktails we had were lacking taste and quality for the price."
• "The drinks are a bit watered down in my opinion."

Service & Staff

Pros:

• "The staff here is always so lovely and professional."
• "All the staff were friendly but Muna made our night."
• "Staff were knowledgeable, talented and fun!"
• "Service was quick and they were friendly!"
• "The staff friendly and prompt and the price very reasonable."
• "Staff was run off their feet and still very attentive, helpful and competent."
• "Service is top notch, our waitress entertained all four of our requests for cocktail recommendations and every single one of them exceeded expectations."

Cons:

• "Rude staff. The man with the bald head has a bad attitude."
• "Servers weren’t very friendly unless you had reservations, VERY dimly lit."
• "Absolutely terrible service."
• "Poor service from the bartender(bald guy with thick beard), he was so moody, he did not enjoy working there at all."
• "The service is horrible, and I do not say that lightly."
• "Such a rude bouncer!"
• "Servers were standoffish."

Location & Accessibility

Pros:

• "Difficult to find, hidden behind an essentially unmarked door, but well worth the effort."
• "This really is a 'local'. Hidden off the street you have to descend some stairs and go through doors to find this 'speek easy' style bar."
• "One of the many sleeper cocktail bars in London."
• "Great little spot in soho. Blink and you will miss it!."
• "Not easy to spot but worth a visit, super central."
• "Underground bar that you'd probably miss since there's not a huge sign."
• "Fantastic discreet location in the heart of Soho."

Cons:

• "Bar is under ground & hard to find if you don't know where you are going."
• "This hidden bar is worth a visit, definitely. However, the bar is small and rapidly crowded passed 10 pm."
• "We tried to go here tonight, and was told at the door that there were no desserts."
• "Kitchen not operating on the permanent basis yet this fact is not mentioned anywhere before you book."
• "Their two most popular cocktails were unavailable because they ran out of ingredients."
• "Super unwelcoming. Weird vibe from the people who work there."
• "It was a cool/hip vibe. Different interesting seating options."