Sports Bar & Grill - Victoria Reviews Summary

Service

Pros:

• "When sorted, bar service was excellent."
• "Table service was super quick."
• "The staff are all great, good service with a lovely attitude, Belina was particularly lovely and helpful."
• "His customer service skills were excellent."
• "Service is always great and we tend to have a nice rapport going with whichever waitress is serving us on the day."
• "The manager seemed pretty good with honed customer service skills."
• "Lovely visit... very friendly staff who were polite and prompt."

Cons:

• "Food was good and staff was friendly but very inattentive."
• "The guy on the till didn’t have a clue how to take orders on offer."
• "However, waitress missed items off our order."
• "The bartender had no idea what he was doing... he must've been new... no drink knowledge (experience) and no menu knowledge (training)."
• "Unfortunately they were understaffed and we waited 30 min for our drinks and even longer for the food and also had to ask several times."
• "The service was very poor, we ordered drinks, some of which took 30 minutes to come and other which never showed up at all!"
• "The service is pretty terrible, the worst service I can remember for a long time!!"

Food Quality

Pros:

• "The food wasn't really seasoned and it all tasted the same."
• "Venue and food quality top notch!"
• "Food was OK, but was a tad expensive for the portion sizes."
• "Surprisingly great vegan options for a sports bar!"
• "The food was amazing."
• "The food is good with good selection."
• "Had a great dinner and dessert yesterday at the Sports Bar and Grill. Food was gorgeous."

Cons:

• "We saw a mouse running around the dining room, which was a big turn off."
• "Really expensive 30£ for a salad and a ham slice with eggs and 2 little bottles of water."
• "Food and drink provision is fine but fairly basic and quite expensive for what it is."
• "Also, the nachos are AWFUL. Just garbage."
• "The food was terrible, no working fryer so they could not do chips which they substituted with a handful of dry tasteless nachos."
• "Some of the menu choices were strange, and they ran out of hotdogs."
• "Half of the 12 draft beers were unavailable for some reason."

Atmosphere & Location

Pros:

• "Great location, nice friendly staff."
• "The bar is nicely decorated with pictures of sportsmen all around and wooden tables with both normal and bar chairs."
• "Good option for live sports, plenty of screens so you won't miss any of the action."
• "Excellent venue to chill and drink, you can play darts for entertainment, it has nice atmosphere."
• "The atmosphere was good and they had plenty of screens to watch some football."
• "Always a good location esp as able to look down into the station."
• "The bathrooms! Sorry, couldn't really take pics, but they've done wonders in incorporating the original facade of Waterloo into the bathrooms!"

Cons:

• "Very noisy, though it was on a Saturday afternoon that I visited the bar."
• "The toilet was absolutely disgusting to be honest."
• "Set above Victoria train station with views onto the concourse."
• "Manager walking round with a clipboard and a queue 15 back. Not enough staff and won't come back again."
• "Very disappointed, we came for an England group game in the Euro’s last year and it was great with good fast service and food. This time it was very poor and disorganised, firstly had 4 seats for a booking of 12 people."
• "A bar that doesn't live up to expectations."
• "Tables were dirty and sticky."

Pricing

Pros:

• "Not bad prices, considering it's in London."
• "They also have a good selection of food all reasonably priced."
• "The drinks and food are reasonably priced (for the location)."
• "Food was good, decent portions and well priced."
• "Food is reasonably priced and was tasty."

Cons:

• "Lads a pint of lager for 7.60? If you're aiming for 90% GP on a pint of Asahi that's 20% higher than the industry standard and it is heavily frowned upon."
• "Food is quite expensive and OK, the portions aren’t huge."
• "£16 for burger and chips about the size of a McDonald's burger."
• "Eye watering prices. £7.85 for a pint."
• "Drinks ludicrously priced though, around £4 or so for a 250ml bottle of coke, and same for appletiser."
• "£13 for a disgusting child size Burger and undercooked fries!!!!"
• "Overpriced for what you get - but maybe this is to do with the location."