Address: 125 Deansgate, Manchester, M3 2BY, United Kingdom
Phone: +441618049720
Rating: 4.3
based on 149 reviews.
Atmosphere
Pros:
"Great atmosphere showed the Newcastle game upstairs and the Man City game downstairs."
"What a nice place the atmosphere was great everyone having a good time dancing, karaoke was good as well."
"Great atmosphere and service, excellent variety of draught and bottled beverages."
"The atmosphere was great and bar staff were friendly."
"Really enjoyed our visit, great atmosphere and the food was great."
"Fantastic time spent with friends, all staff were absolutely brilliant."
"Both the food and drinks were amazing. Our server Tom made sure we had everything we needed."
"Absolutely amazing spot. Staff are supper friendly."
Cons:
"Shambolic when busy."
"Stroppy waitress then tried to kick us off the table claiming it was booked to someone else."
"Was very understaffed and felt sorry for the bar staff who were clearly run off their feet."
"Avoid, Avoid, Avoid!! Do not pre-book here! Booked a 4 person table for the football, encouraged to pre-order food."
"The bar needs a new person controlling the sound and TVs."
"Day 1 of F1 season and Man City playing and a sports bar has 3 bar staff on a huge bar."
"Legitimately the worst service experience I’ve ever had."
"Went in for the football and ended up staying all night, food was excellent and the staff was brilliant looking after us."
Customer Service
Pros:
"Staff are great the service at the bar is fast and you're not waiting long to get served."
"Our server- Sudiksha was the nicest person who suggested some amazing drinks."
"Fantastic experience today, our service from Chloe Lawson was fabulous."
"Amazing service from bartender Matt Appleton we sat at the bar and he made us feel very comfortable."
"Great customer service. I had two friends from Glasgow come down to Manchester and BOX very kindly agreed to show the Celtic game."
"Really cool bar located in the heart of Deansgate. Great music, cheap drinks and good food."
"What. A. Place. Love the atmosphere and lots of TVs showing everything from football to strictly come dancing."
"Served by megan dawson, probably the best service i have ever had full stop."
Cons:
"Having been in the bar for 3 hours spending over £100 with my girlfriend for a chilled night after a concert."
"Does not take lone Customers so if you’re alone on business, don’t bother."
"Out of 11 meals 10 turned up correctly, but the remaining order wasn't what had been ordered."
"Awful service on Friday night, the venue was clearly over capacity and staff stressed and couldn't cope."
"Manager that looks like a very short James Arthur seriously needs to improve his etiquette."
"£40 for a bottomless brunch of cocktails that were 90% ice and food that could have been reheated in a microwave is actively ripping you off."
"The food was not up to standard and the drinks tasted like juice."
"Manager very rude, arrogant, imagine she has been in charge of rough pubs previously as customer service is just terrible."
Food and Drink
Pros:
"Food was bangin! We shared a sharing plate between three and there was more than enough."
"Had the best time with my pals. The food was surprisingly good, and the bartenders were very charming."
"The
bartender Sudi was one of the sweetest I came across. She made me miss my country! Kudos to her and to everyone at Deansgate!"
"Had an amazing experience during my visit to Manchester, Sudi at the counter is really an asset!"
"A new bar for Manchester, a wide selection of beers are a great service. Had a pizza in here too and it was delicious."
"We 3 booked a table the day before the big game. Lovely atmosphere. Delicious food (Halloumi & Mozzarella fries, chicken wings in barbecue sauce)."
"I have been to Box Bar on numerous occasions and am always pleased by the customer service. The drinks and food are professionally served."
"The Box provided nothing short of perfection. The general “vibe” of the establishment was sublime, achieving an expert balance between lively dance music, reasonably priced drinks."
Cons:
"Drinks were good, food was fresh albeit slow to come out, but service wasn't the best."
"Really fun and lively bar, dj was amazing and had everyone dancing. Did the bottomless brunch, service and drinks were great but unfortunately the food wasn't great."
"Out of 11 meals 10 turned up correctly, but the remaining order wasn't what had been ordered. Staff accused one of our group of lying and taking someone else's order."
"Had a great night at The Box. Both the food and drinks were amazing. Our server Tom made sure we had everything we needed. Perfect night out with your friends!!"
"Absolutely excellent venue. Atmosphere, food, service - (Thanks Fia for looking after us), what more could you want?"
"Food was terrible - I ordered a chicken salad, and the avocado was rotten and the Cous cous wasn’t even cooked!"
"The food was not up to standard and the drinks tasted like juice. Also the servers seemed to have an attitude or their head was in the clouds."
"Terrible experience here. Don't think I've ever tasted a bad pizza until I came here. One friends' was uncooked, other was just plain disgusting."