BOX Deansgate Reviews Summary

Category: Sports bar Manchester

Address: 125 Deansgate, Manchester, M3 2BY, United Kingdom

Phone: +441618049720

Rating: 4.3
based on 149 reviews.

Atmosphere

Pros:

  • "Great atmosphere showed the Newcastle game upstairs and the Man City game downstairs."
  • "What a nice place the atmosphere was great everyone having a good time dancing, karaoke was good as well."
  • "Great atmosphere and service, excellent variety of draught and bottled beverages."
  • "The atmosphere was great and bar staff were friendly."
  • "Really enjoyed our visit, great atmosphere and the food was great."
  • "Fantastic time spent with friends, all staff were absolutely brilliant."
  • "Both the food and drinks were amazing. Our server Tom made sure we had everything we needed."
  • "Absolutely amazing spot. Staff are supper friendly."

Cons:

  • "Shambolic when busy."
  • "Stroppy waitress then tried to kick us off the table claiming it was booked to someone else."
  • "Was very understaffed and felt sorry for the bar staff who were clearly run off their feet."
  • "Avoid, Avoid, Avoid!! Do not pre-book here! Booked a 4 person table for the football, encouraged to pre-order food."
  • "The bar needs a new person controlling the sound and TVs."
  • "Day 1 of F1 season and Man City playing and a sports bar has 3 bar staff on a huge bar."
  • "Legitimately the worst service experience I’ve ever had."
  • "Went in for the football and ended up staying all night, food was excellent and the staff was brilliant looking after us."

Customer Service

Pros:

  • "Staff are great the service at the bar is fast and you're not waiting long to get served."
  • "Our server- Sudiksha was the nicest person who suggested some amazing drinks."
  • "Fantastic experience today, our service from Chloe Lawson was fabulous."
  • "Amazing service from bartender Matt Appleton we sat at the bar and he made us feel very comfortable."
  • "Great customer service. I had two friends from Glasgow come down to Manchester and BOX very kindly agreed to show the Celtic game."
  • "Really cool bar located in the heart of Deansgate. Great music, cheap drinks and good food."
  • "What. A. Place. Love the atmosphere and lots of TVs showing everything from football to strictly come dancing."
  • "Served by megan dawson, probably the best service i have ever had full stop."

Cons:

  • "Having been in the bar for 3 hours spending over £100 with my girlfriend for a chilled night after a concert."
  • "Does not take lone Customers so if you’re alone on business, don’t bother."
  • "Out of 11 meals 10 turned up correctly, but the remaining order wasn't what had been ordered."
  • "Awful service on Friday night, the venue was clearly over capacity and staff stressed and couldn't cope."
  • "Manager that looks like a very short James Arthur seriously needs to improve his etiquette."
  • "£40 for a bottomless brunch of cocktails that were 90% ice and food that could have been reheated in a microwave is actively ripping you off."
  • "The food was not up to standard and the drinks tasted like juice."
  • "Manager very rude, arrogant, imagine she has been in charge of rough pubs previously as customer service is just terrible."

Food and Drink

Pros:

  • "Food was bangin! We shared a sharing plate between three and there was more than enough."
  • "Had the best time with my pals. The food was surprisingly good, and the bartenders were very charming."
  • "The bartender Sudi was one of the sweetest I came across. She made me miss my country! Kudos to her and to everyone at Deansgate!"
  • "Had an amazing experience during my visit to Manchester, Sudi at the counter is really an asset!"
  • "A new bar for Manchester, a wide selection of beers are a great service. Had a pizza in here too and it was delicious."
  • "We 3 booked a table the day before the big game. Lovely atmosphere. Delicious food (Halloumi & Mozzarella fries, chicken wings in barbecue sauce)."
  • "I have been to Box Bar on numerous occasions and am always pleased by the customer service. The drinks and food are professionally served."
  • "The Box provided nothing short of perfection. The general “vibe” of the establishment was sublime, achieving an expert balance between lively dance music, reasonably priced drinks."

Cons:

  • "Drinks were good, food was fresh albeit slow to come out, but service wasn't the best."
  • "Really fun and lively bar, dj was amazing and had everyone dancing. Did the bottomless brunch, service and drinks were great but unfortunately the food wasn't great."
  • "Out of 11 meals 10 turned up correctly, but the remaining order wasn't what had been ordered. Staff accused one of our group of lying and taking someone else's order."
  • "Had a great night at The Box. Both the food and drinks were amazing. Our server Tom made sure we had everything we needed. Perfect night out with your friends!!"
  • "Absolutely excellent venue. Atmosphere, food, service - (Thanks Fia for looking after us), what more could you want?"
  • "Food was terrible - I ordered a chicken salad, and the avocado was rotten and the Cous cous wasn’t even cooked!"
  • "The food was not up to standard and the drinks tasted like juice. Also the servers seemed to have an attitude or their head was in the clouds."
  • "Terrible experience here. Don't think I've ever tasted a bad pizza until I came here. One friends' was uncooked, other was just plain disgusting."

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