Address: 20 Upper Ground, London, SE1 9PD, United Kingdom
Phone: +442037471063
Rating: 4.4
based on 187 reviews.
Views and Location
Pros:
"The views are incredible at this location, and that's about it."
"Great view of the Thames on the 12th floor where the Rumpus Room is located with a half protected terrace to enjoy the view and fresh air when no one is smoking."
"Fantastic views of London; just a pity the balcony couldn't have stayed open a little longer."
"No matter the weather, the view over London from here is pretty spectacular!"
"Visited on a Thursday night where city lights were on display. Atmosphere was really nice, with good music from the in house dj."
"The view is spectacular."
"Amazing views of London, the river... Very lively atmosphere, good cocktails and great staff."
Cons:
"We were told 'walk ins only' when we called, and naturally when we got there were no tables free."
"The view also sucks - right now there is construction all over and around, so sadly Rumpus room is only worth 1 star."
"Fancy cocktail bar. One of the main draws is the view. I visited in winter, unfortunately views from inside aren't good as the reflections of lights obscured the view."
"The outdoor area is small and was very windy on the day of our visit, so made it too cold to stay out for ages."
"The view was five stars, but otherwise, I would avoid this place."
"Views of Thames' North Bank after sunset are beautiful with loads of illuminations from the buildings."
"Unobstructed view of North side of the river."
Service and Staff
Pros:
"The waiter service was brilliant."
"Attentive and friendly catering staff, bar and canapés."
"A HUGE thank you goes out to Lucie... her customer service was crazy good."
"Trendy atmosphere, stunning views and amazing staff!"
"Superb view from the rooftop, excellent cocktails and very attentive service."
"Excellent cocktails by Addrielle and Louis. Friendly and professional."
"The staff were very friendly, welcoming and professional."
Cons:
"Would not recommend, much better bars in london,, 2 hour slot but service was so bad we only managed 2 drinks each and the food came cold."
"The bar staff were also nice however the other staff were rude."
"Make sure you avoid. Atrocious, rude, ultra poor service."
"Biggest disappointment during my stay in London. Especially greater/host OLGA - super rude woman."
"Horridly staff, rude and unfriendly."
"Terrible experience. Bar staff weren’t happy at all."
"Worst service in the whole of london, over priced cocktails, tasted like juice."
Atmosphere and Design
Pros:
"This bars design is Inspired by the boy band ‘bright shiny thing’."
"A very stylish and modern rooftop bar."
"Beautiful location, stunning food and sensational drinks."
"Really great place! Amazing design and atmosphere!"
"One of the best rooftop bars in London."
"Exquisite place, this is London nightlife at it's finest with breathtaking views of the capital, tasty cocktails and welcoming swish bar staff."
"Wonderful hosting team, great drinks and plush environment with stunning views and outdoor terrace."
Cons:
"Can be a little difficult to find as it’s hidden away once you enter the main building."
"The live music is really good but SO LOUD."
"The access lift to 12th Knot is clearly signposted in the lobby. The lift was dark inside though and it was difficult to see which button to press."
"Overpriced and 'Oh-So-Trendy'..."
"Arrival was disorganised, queued to get in while group of maskless young men behind were taken straight through."
"Felt as if the hostess didn't really want us there."
"Friendly staff - till they close the terrace and get a bit aggressive getting it emptied."
Drinks and Food
Pros:
"The cocktails were very good."
"The drinks aren't horrendously expensive and the canapes are nicely varied."
"The view was nice."
"Amazing views, highly recommend visiting here."
"Great service best bar staff I have personally come across in London, hugely helpful and great knowledge."
"Cocktails take 20 minutes to make and cost £15 each."
"The drinks were amazing. They had very good cocktails and you could tell the bartenders knew what they were doing."
Cons:
"We didn't enjoy our experience. The drinks are overpriced."
"Food selection is very limited and not good, no taste whatsoever."
"The drinks are expensive for the quality."
"Poor service really marred our entire experience unfortunately, we were slow to be offered a first drink and then often waiting with empties to be able to order our second."
"The cocktail I had was pretty unexciting and was mostly ice."
"The drinks are very expensive, even by london standards especially when you realise it's on the Southbank not in the city."