bodytonic clinic - Stratford Osteopath, MSK Physiotherapy, Massage Clinic Reviews Summary

Professionalism and Expertise

Pros:

• "Heidi is absolutely superb. Excellent knowledge, friendly and engaging, and utterly professional."
• "John is very professional, attentive and knowledgeable."
• "Konstantinos at the bodytonic clinic is super professional, friendly and genuinely caring."
• "Tom is very knowledgeable."
• "Kos is an absolute credit to the company in his approach and professionalism."
• "Sam treated the issues and also introduced new stretches and techniques to build up flexibility and core strength to address the root cause of the issue."
• "Jamie truly knows his stuff."

Cons:

• "I was given excersizes in the end to do at home, same excersizes my doctor gave for free. This is a waste of time and money."
• "Would not recommend this place as they made my pain worse and caused issues in different parts around the effected area which is my shoulder."

Therapeutic Environment

Pros:

• "Lovely, relaxing environment he operates in."
• "Clean environment, professional establishment."
• "Despite having treatment rooms above a busy pharmacy, the clinic provides a range of treatments."
• "This place is modern and welcoming."
• "A lovely serene clinic, clean and calm."
• "Clean and bright rooms."
• "The treatment rooms are tranquil."

Cons:

• "Not easy to find the place but once you there you will find a immaculate place."
• "Stratford is very small thought, the stairs are narrow."

Customer Service and Care

Pros:

• "Bethany Elliot saw me twice and my pain is almost gone. She explained me very clearly and I feel at ease with her."
• "Chiara Berton truly provided relief for a short while."
• "My physiotherapist was very kind and helpful."
• "Courtney, really pleasant session."
• "Isabel thoroughly obtained a full clinical history and took her time during my treatment."
• "I cannot praise Konstantinos enough."
• "Sheena is very knowledgeable, kind and professional."

Cons:

• "The only thing to mention is the timing as the consultation is included in the time so instead of 45 mins I got a 35 mins massage."