East Ink Tattoo & Piercing Reviews Summary

Customer Service

Pros:

• "Got there 30 minutes early and the team were very lovely and friendly."
• "The staff were very professional and welcoming, they gave me useful after care tips."
• "The whole team is friendly and relaxed, which takes away any tension or nerves you might have when getting a Tattoo."
• "The staff is super professional and friendly, always going an extra mile."
• "Everyone was so friendly and attentive."
• "Warm welcoming from Steve & Mario."
• "The staff are really nice and my tattoo came out really good."

Cons:

• "Poor customer service but the tattoo came out alright."
• "very horrible place it was quite a scary experience never had such appalling customer service in my life."
• "Extremely rude and unprofessional I came into the shop with my daughter and they said that she cannot stay in the shop and she must leave unless she's getting a tattoo they said this to an underage child."
• "I don't want to call them racist but our skin colour could have had something to do with it."
• "The minute we walked into the shop there was a negative attitude as if they were saying what are you doing here!!"
• "I am not happy with the design of my tattoo, this wasn’t the original design that I wanted which was in more in depth and detail."
• "She is far from being professional and I'm sure she just jumped into 'being piercer' recently from something completely different."

Hygiene and Professionalism

Pros:

• "The first thing I noticed was how big everyone was on hygiene, absolutely everything is being constantly cleaned and wiped down."
• "The shop was lovely and atmospheric, as well as clean."
• "The tattoo parlour itself was so clean and hygienic and I would recommend to everybody."
• "Very hygienic conditions and all equipment was clean and tidy."
• "Clearly hygenic; there was plastic on the arm rests, he cleaned the area before starting and wore gloves."
• "What I appreciated most about coming here is the highest level of professionalism and hygiene."
• "Very professional and super clean too."

Cons:

• "Piercer never in. I've been 4 times (on different days and times, between 3 and 7 and they're never in)."
• "I got told very little about the aftercare, how to keep it clean, not get infected etc."

Artistic Quality

Pros:

• "He is an amazingly talented and creative artist that delivers above and beyond expectations!"
• "Mario is such a talented artist and provided me with great service and an even better tattoo."
• "He got what I wanted straight away and designed the most unique tattoo for me."
• "Most importantly Mario inked me an amazing creation on my back covering a past mistake...and I love it! It's exquisite!"
• "I have had a few pieces of work done by Mario and have been hugely impressed every time, he has a fantastic ability to take an idea and create something striking and unique."
• "Steve did an amazing job with colours, lines, and shadows."
• "My tattoo was done by Mario and I gotta say that this guy is the artist of the best quality."

Cons:

• "I am not happy with the design of my tattoo, this wasn’t the original design that I wanted which was in more in depth and detail."