Slug & Lettuce - Bromsgrove Reviews Summary

Atmosphere

Pros:

• "Very nice pub with a good atmosphere."
• "Usually very busy and a great vibe to start a night of partying."
• "Good atmosphere."
• "Great ambiant evening catching up with my friend."
• "It's a shame as it's a lovely atmosphere otherwise and decorated nice and quirkily."
• "Atmosphere was chill and great for a Friday night."
• "The overall vibe is great, with a nice selection of drinks to choose from."

Cons:

• "It's a good place to visit if you don't mind being deafened by horrendously loud music being forced on you!"
• "However, as soon as the DJ started blowing his speakers and pumping mostly distorted music around the pub we had to leave."
• "Place dead. Very grubby. No atmosphere."
• "No football or sport allowed on their now obsolete big TVs."
• "We went on a sunday evening and the place was deserted."

Service

Pros:

• "The service was brilliant and the food was delicious."
• "The staff are friendly and helpful and they can't do enough for you."
• "Josh has been an exceptional member of staff checking on us and being such a gentleman, thankyou josh 😊 food was beautiful x"
• "A big thank you to Adam who really looked after my friend and I."
• "The restaurant was quiet but the staff were still attentive and we were served efficiently."
• "Our glasses were filled back up as soon as they were empty, food was lovely also and the service was very good!"
• "Staff were great, service was great and the place was great."

Cons:

• "Bar staff were wondering around as if tomorrow would be good enough."
• "Staff just looked past him every time."
• "The waitress could not have cared less if she tried."
• "Really poor customer service especially from one young woman who seemed to be “in charge”, but didn’t know how to acknowledge three people standing at the bar for 12mins."
• "Absolutely appalling where service is concerned."
• "Awful management, completely understaffed."
• "The staff couldn’t care less and just kept saying they were well under staffed."

Food

Pros:

• "The cocktails and food were amazing."
• "The food is beautiful and the staff are so welcoming and lovely!"
• "And was very tasty."
• "The menu changes every few months and they do have good vegetarian options."
• "The food itself was well cooked and the serving size was excellent."
• "Food was delicious and josh couldn't have gone out of his way anymore for us even if he tried so polite and very very attentive."
• "The food is really good, especially the steak, its always cooked exactly how I like it and its good quality."

Cons:

• "4 items of food in such small portions is outrageous, especially for £8.30."
• "Most of the menu was not available."
• "The food we did receive was of a really low standard."
• "Disappointed with the food we received here, very small servings, in fact my husband's meal was smaller than our daughter's child's meal!"
• "The chicken was so rubbery that I could not bite it off or chew it."
• "Food was overcooked, and had to ask for cutlery, sauces and napkins."
• "Chicken and bacon sandwich looked very dark brown and really greasy like the fryer oil needed changing."

Value

Pros:

• "Well priced."
• "Nothing was too much for Sam and Daniel, they went above and beyond to give us excellent customer service 😊"
• "Good value on a Monday."
• "2 4 1 cocktails everyday... Hell to the yeah!"
• "Great value for money, would definitely recommend."
• "Both food and drinks were reasonably priced and enjoyable."
• "They have some great offers on food and drinks at certain times."

Cons:

• "Booked for Christmas dinner in July, had a phone call a few days ago telling me it will be an extra £20 per person as the menu has changed."
• "The food quality is pretty hit and now more miss."
• "Food is limited in variety and quality, however, and everything is quite expensive."
• "The food is usually pretty good but a little pricey."
• "Also 2 for 1 is not a good deal when the cocktails are so expensive to start off with."
• "Not good value at £8.99 as I had the same at an independent cafe the day before with 6 fish fingers on a sandwich for £4.50."
• "Did not feel like we got good value."