BarItalia Reviews Summary

Service

Pros:

• "Great service, happy cheerful staff."
• "They treated us wonderfully and helped us with anything we needed."
• "Had some really nice meal yesterday with the family - the waiters were very welcoming and accommodating."
• "Service is great, staff always chatty and friendly."
• "Service was good😊 Choice of drink amazing 🍸🍹 Everyone stuck to the rules, making it a comfortable atmosphere."
• "Always great service at BarItalia, delicious food, lovely cocktails and friendly staff."
• "Staff was extremely nice and helpful! We had great time and can’t wait for the next year!"

Cons:

• "Staff were friendly, however not asked if we wanted more drinks, never àsked how our meals were, did not make us feel special as we were a hen party."
• "The service though there was no excuse for the lady that serviced us was disinterested."
• "Service was slow."
• "Really poor security on the door. Very selective about who they let in."
• "Service was a bit disappointed."
• "For a friends birthday party we was having a wonderful time, to later find out our waiter was making inappropriate comments."
• "The new manager is just terribly rude and unorganised, we never got what we ordered right if she takes the order."

Food & Drinks

Pros:

• "Their food was also very good, including some authentic thin-based pizza with real ingredients."
• "Only been here to eat twice, but both times the food and drinks were great!"
• "Really good pizza! There wasn’t any mocktails on the menu but the staff were able to accommodate to me and allowed me to customise a drink which was really nice."
• "Food is excellent quality too."
• "The food and wine were excellent."
• "The food portions are large, and the taste is nice."
• "Great pizzas, very good pastas and truly fantastic cocktails."

Cons:

• "Sat down as a group getting drinks (which were slow and watery)."
• "The chicken curry was subpar. The rest of the food was fine. Nothing special."
• "The drinks are also very over priced."
• "The cocktails were expensive."
• "The seafood linguine my partner ordered was terrible. Was missing 3 ingredients from the menu and it had no sauce and was generally tasteless and watery."
• "The pizza was average, dough was good but it had far too much cheese and not enough toppings."
• "Have always come here for drinks, and found the menu and food mediocre."

Ambience & Atmosphere

Pros:

• "Low light, jazz club vibe. Outdoor area too, nice for pictures."
• "Was very clean lovely settings good bar staff outside area was small but great to be able to go outside especially if u are a smoker."
• "The decor and layout had an authentic feeling."
• "Inside is contemporary, rustic but current with a good little space out the back for smokers or anyone who just wants to sit outdoors."
• "The place was pretty swinging when we got in think the great selection of music helped create the atmosphere the most."
• "Extremely welcoming venue, always a great athmosphere."
• "An amazing classy and independent restaurant and bar with a relaxed luxury feel."

Cons:

• "BUT OMG the place was BOILING even a third full it was nearly unbearable and we asked several times for AC to be put on, even with all doors open it was horrid."
• "However, its not somewhere you can seat and have a conversation without raising your voice."
• "Ambience was average when we got there it was nice then around 7pm the music got really loud even though it was still dining time."
• "Ghost town as soon as I went it. I have observed that in terms of staff nobody was around."
• "It is a shift in atmosphere as you can no longer comfortably chat."
• "However, the place is LOUD, at least on Friday night when we visited."
• "Hardly the romantic Italian meal we had hoped for."

Management & Staff

Pros:

• "First time visiting in a very long time. There has been a change of management and what an improvement!"
• "For a group of us who were mainly boys the door staff were great had bad experiences in the past with door staff and groups of boys at other venues but the doormen really made us feel welcome as a group."
• "You can just see its so well managed and honestly.. Well done!"
• "The gentlemen who served us, lady at bar were polite and friendly."
• "Tatiana is an amazing manager if you have any queries, highly recommend her."
• "So nice and welcoming especially as I have a young family."
• "Lyle's service was absolutely brilliant."

Cons:

• "A new bouncer who quite frankly should be given the sack, not good enough."
• "Female (Manager?), the most horrible person to be in a customer service business."
• "The bouncer and manager denied my friend entry because he was wearing a dress."
• "For a night out had a really bad experience, only welcoming to young girls, security are trained to turn away males."
• "Really poor security on the door. Very selective about who they let in."
• "The bouncer in the HAT refused me entry after going outside for fresh air. The bouncer was extremely rude."
• "A fantastic place ruined by a rude and vile new female bouncer."

Pricing & Value

Pros:

• "Prices not bad at about £25 a head for two course lunch & drinks."
• "Definitely worth the price, and if you go for happy hours 2 for 1 it's just bargain."
• "Drinks and food competitively priced."
• "Bar Italia has got the best cocktails in Uxbridge, which I don't mean as faint praise: they infuse their own spirits and take great care with the presentation."
• "Great music, great staff, reasonable prices, best place in uxbridge to dine, drink, have a birthday occasion, celebrate with friends/family."
• "The services was excellent but you do pay for it as THE SERVICE IS INCLUDED IN THE BILL AT 12.5% so please read bill as this is your tip and no need to leave more - unless you felt need to."
• "The speed of service and quality of food was very good if the selection very limited basically its 85% pizzas."

Cons:

• "Drinks are same price as Central London. If you want value for your money, I would go to any other bar around Uxbridge."
• "The cocktails were expensive."
• "The drinks are also very over priced."
• "It is expensive."
• "Warning!!! Be very careful. 2 for 1 pizzas advertised both on the website and signs in the garden. After ordering told no longer offering the deal on Thursdays....it's the only reason we came!!! Surely false advertising!!"
• "Overpriced place, bar staff (not including the manager) were lovely, the DJ was on point too."
• "Great atmosphere and music, drinks are a little expensive (compared to other bars in the area) and later in the evening it gets crammed, esp on the dance floor, but all in all a good place to go out in Uxbridge."

Facilities & Cleanliness

Pros:

• "Was very clean lovely settings good bar staff outside area was small but great to be able to go outside especially if u are a smoker."
• "Toilets were always clean with a very polite attendant in the ladies."
• "The long neglected gents toilet has finally been refurbished."
• "They have made lots of effort through the pandemic to make things COVID safe...in general."

Cons:

• "Only downside was that they don't have baby changing facilities."
• "Only other niggle is, can someone please either clean the red chair in the ladies, or remove it. It's so unclean, and just doesn't look hygienic."