White Hart on the Green Reviews Summary

Food Quality

Pros:

• "The food here is lovely and served in a very reasonable time."
• "I ordered the pear pasta which was also tasty."
• "The food was super and very good value."
• "Excellent food, I had a delicious vegan burger and I'm not even a vegan."
• "The food came out in good time. It was presented well and was delicious."
• "The food was delicious."
• "Amazing food & atmosphere."

Cons:

• "The battered fish was Rock solid."
• "The food was absolutely awful."
• "Kids burger was hard and rubbery and tasted burnt."
• "Food all mediocre including 10 greasy chips constituting a portion."
• "The food was awful and expensive."
• "Sausages looked like they had anaemia they were white with some soggy chips and peas."
• "The turkey was so salty (how do you do that)."

Service

Pros:

• "The service was excellent and attentive."
• "staff smart and friendly"
• "Service was fantastic, really good."
• "Staff were very attentive, particularly a server called Giles who made sure we had the best experience possible."
• "The staff were extremely friendly and very efficient."
• "Staff were helpful and polite."
• "The service was great."

Cons:

• "really appalling service"
• "Waited 55 mins for food was still no sign"
• "Staff never asked about dessert or even offered coffee or more drinks."
• "Service wasn't great either, we asked for cutlery, and were told we should get it ourselves really."
• "Food was very poor, no service available."
• "The service was appalling, we had to hunt down a member of staff for anything we needed."
• "staff kind but service was very slow"

Atmosphere

Pros:

• "There was a pleasant atmosphere and good time."
• "Outdoor area very nice"
• "The entire place had a lovely atmosphere whether you’re there as a family or there to enjoy a few drinks with friends."
• "Nice pub, good atmosphere and lots of outdoor space including a kids play area."
• "Lovely looking pub, well decorated."
• "Nice atmosphere pleasant music not too loud"
• "The building had a lovely ambience with plenty of roomy seating areas."

Cons:

• "interior dark dismissal little or no atmosphere"
• "watching a kid blowing blood out his nose onto a face mask not pleasant"
• "Bit of a dead pub tbh. More atmosphere in bloody spoons down the road!"
• "The main disappointment came with the availability of the food."
• "Unfortunately this visit was part of a family funeral."
• "But food was a real disappointment. Poorly presented and elements were either overcooked or undercooked."
• "Will not go there again."

Management

Pros:

• "the very stressed out chap called jack who was very helpful refunded the money"
• "There is a new manager and the staff were very helpful and friendly."
• "Manager was very attentive and we were pleased to see him challenge a foul mouthed customer in the bar area."
• "The new manager has really turned this place around from its previous standards."
• "Even got to talk to the manager George who stopped by our table to make sure everything was to our liking."
• "Robin was very attentive and always checked up on us."
• "Robin, the manager, looked after us throughout."

Cons:

• "the management is not very good"
• "Had a right faff getting a refund no apology from the manager"
• "no apology from the manager"
• "We will never go again. Aggressive and rude manager."
• "Appalling behaviour from the Manager on New Years Eve."
• "Very disappointed with service."
• "Had to wait a very long time for the food 1+ hours, they were short staffed and the management is not very good"