Horse & Groom Reviews Summary

Category: Pub Dartford

Address: 15 Leyton Cross Rd, Dartford, DA2 7AP, United Kingdom

Phone: +441322290056

Rating: 4.2
based on 206 reviews.

Food Quality

Pros:

  • "The food that we had was plentiful and hot."
  • "Food and drink are nice."
  • "Whilst the menu is not extensive everything on it is extremely well cooked with good ingredients."
  • "Quality food."
  • "The food was amazing."
  • "Very very good food, fried chicken burger, burger, mac and cheese, fish and chips and all desserts all AMAZING."
  • "The food here is simply divine."

Cons:

  • "Well overpriced for such terrible service and basic food."
  • "Food not worth the high prices."
  • "The food had slipped and is still very expensive."
  • "Food is not too bad, however hamburger was insipid."
  • "Food is always hit and miss and very slow service!"
  • "Poxy burger that had no taste. Chips like cardboard."
  • "The food on the other hand wasn't really anywhere near matching the expectations it was sending out via the menu!"

Service

Pros:

  • "Every member of staff was so warm and friendly and kind. We felt welcome."
  • "They are polite, attentive and friendly."
  • "The staff were amazing with her. Made her very welcome even through the barking."
  • "Was served by a very helpful and polite waitress."
  • "Fran, our waitress this evening was an absolute delight."
  • "The staff were fantastic though, the main bartender was very friendly and chatty and the waitresses were also cheerful and clearly working hard."
  • "Ronnie, our waitress, was more than happy to look after us without complaint!"

Cons:

  • "Very slow service we waited 60 mins for our main course."
  • "Service was very slow and yet they still add service charge."
  • "We had to ask for everything that we wanted and it was very slow and the staff didn't seem rushed off their feet."
  • "The service was extremely slow, had to chase for our food again which then came and was wrong."
  • "Service poor, not enough bar staff."
  • "Rip off got charge 10% service charge on top of bill for sitting in the garden."
  • "Service was poor and slow, food all arrived at different times, had to chase a few times."

Ambience

Pros:

  • "Good options for seating from within the original pub to the restaurant extension to the garden."
  • "Nice chilled atmosphere and quiet at the time we went."
  • "Really nice pub with great food and a nice atmosphere."
  • "Lovely afternoon spot, smart feel without feeling over done, super relaxing atmosphere too."
  • "Garden is beautiful."
  • "Large, sunny and relaxing beer garden."
  • "It's a lovely pub with a nice vibe."

Cons:

  • "Extremely noisy as soon as we entered restaurant."
  • "Quite over the top Covid measures to the point where it felt uncomfortable."
  • "It was so noisy where we sitting; a group of men and women were so rowdy."
  • "We sat in the garden which is now looking a bit tatty."
  • "Nice that it's dog friendly but not when the dogs aren't friendly to each other, could barely hear myself think with the snarling and growling."
  • "Garden shut at 9 on warmest day of the year."
  • "The sign says only well behaved children allowed, which instantly got my back up and I felt unable to relax and didn't want to eat there."

Value

Pros:

  • "The food is homemade, delicious and reasonably priced."
  • "Pretty good value too, meal for 2 with drinks was around £50."
  • "Great food and drink with sensible pricing."
  • "You definitely get what you pay for!"
  • "Good food and drink, good prices."
  • "It was £35 per head but I think it was very good value."
  • "The food is always very well presented and is freshly cooked using good quality ingredients."

Cons:

  • "Save your money."
  • "Waiting for 2 hours for some pretty standard (or should that be sub standard) pub grub and be charge just under £100 for 3 people is a bit hard to swallow."
  • "Please avoid, you can get a better roast at the Toby Carvery for half the price!"
  • "£16 odd quid for a roast that arrived with 2 potatoes not to mention the chicken looked like it was half eaten on route to my table."
  • "£21 for a roast which had over cooked potatoes, a tiny slice of each meat and a ‘Yorkshire pudding’ that was solid and was like biting into a shell."
  • "Very over priced for what it is."
  • "The prices are similar to London."

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