Slim Chickens Reviews Summary

Category: Restaurant London

Address: 19-21 Brunswick Square, London, WC1N 1AF, United Kingdom

Phone: +442078121336

Rating: 4.2
based on 149 reviews.

Food Quality

Pros:

  • "Chicken and sauces were very good and the milkshake slapped."
  • "Soft bun, crispy well-seasoned chicken burger."
  • "The hot chicken sandwich was a bit too salty but the honey bbq one was delicious."
  • "Generous portion of chips and well-maintained restaurant."
  • "I had a delicious 5 Chicken Tenders meal accompanied by Slim's Cayenne and Ranch sauces."
  • "The tenders are a good size and the classic burger whilst not very big, was good taste wise."
  • "The chicken was perfectly cooked, the crispy fried onions were lovely."
  • "The food is always made fresh and hot. The quality is amazing and the portion sizes are great for the price."

Cons:

  • "Chicken was salty, and fries were okay."
  • "The hot chicken sandwich was a bit too salty."
  • "Fried pickles were not good at all."
  • "One of the servers had an attitude from the second we saw him. Food was below average."
  • "The wings were overdone and bland."
  • "Average burger for the price. Very expensive."
  • "The mac and cheese was awful though, had one bite and that was enough as it tasted just like how unwashed sweaty feet smell."
  • "A baby mouse was seen running around the place."
  • "One of the chicken strips had a foul smell and taste to it. A bit like feces...."
  • "The food was super dry, overcooked and fairly tasteless."
  • "The bun getting very wet, it’s difficult to eat the burger."
  • "The Mac and cheese was very cheesy, too strong for my taste."
  • "The chicken itself is ok, is average buttermilk fried chicken. But the sauces are excellent and so all put together it's pretty good."

Service and Staff

Pros:

  • "The lady who served us at the counter was helpful."
  • "What a lovely place and what great staff."
  • "Great customer service served by a friendly staff called Tim."
  • "Food and service were good."
  • "The staff were very friendly and helpful, taking time to explain the menu and options."
  • "The service we received here was incredible, the people go over and above to keep the place tidy and meet the customer needs."

Cons:

  • "One of the servers had an attitude from the second we saw him."
  • "I ate in here, food somehow arrived cold, tables were all dirty so we had to find and ask a member of staff to wipe it down."
  • "The customer service of this company is non-existent and didn't even get a reply to my complaint about the milkshake machine being broken."
  • "I would say that the customer service of this company is non-existent and didn't even get a reply to my complaint."
  • "Truly terrible. Poor version of KFC at twice the price."

Price and Value

Pros:

  • "The tenders are on the pricier side so their menu meals on wings would be a cheaper bet."
  • "This was a fantastic restaurant to dine in at, having sufficient kiosks to order and company slogans on the walls!"
  • "The food is good and this includes the sauces. Service was good too."
  • "Great tasting food and good range of items and sauces."

Cons:

  • "It's very pricey, though, but assume it's the post code."
  • "Sauce is nice but quite expensive for one tub each."
  • "The food was okay. A bit annoyed that I can’t buy just the burger by itself as everything has to be a meal."
  • "Average burger for the price. Very expensive."
  • "This meal was over £11 and definitely not worth it."
  • "The food is always made fresh and hot. The quality is amazing and the portion sizes are great for the price."

Ambience and Cleanliness

Pros:

  • "Great place for a quick bite. Somewhere different and feels like it’s a bit healthier."
  • "A great place to sit in or outdoors. Family friendly."
  • "Great spot!! Matt was awesome, we had a quick chat after he realized I wasn’t local and from Fayetteville."
  • "This place was great! Had never visited before and the staff were SO lovely and cheerful in giving recommendations."

Cons:

  • "I wouldn’t come again just because of him to be honest. Food was below average. Only good thing about this place is the location."
  • "Inside Brunswick square. Beautifully decorated for Christmas right now."
  • "The tables clean....nice lively background music."
  • "I ordered the new Spicy BBQ Double Sandwich meal for delivery. Firstly, the fries and the sauces are probably the best thing going here. Really good."
  • "The chicken itself is ok, is average buttermilk fried chicken. But the sauces are excellent and so all put together it's pretty good."

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