The Flask Reviews Summary

Food Quality

Pros:

• "Their sausage rolls are perfect for a quick bite but their proper menu is also always fantastic."
• "Tucking into a lovely Sunday roast is the best way to wrap up a winter weekend and the Flask delivered in spades!"
• "The scotch egg was fantastic the the roast simply perfect 👌🏻"
• "The fish was delicious and delicate and the home-made mushy peas were yummy!"
• "The beef roast is a wonderful combination of melt-in-the-mouth featherblade and flavoursome tenderloin, with hearty seasonal veg as well."
• "Food is excellent, and in my opinion better than most restaurants."
• "Their scotch eggs were pretty good, although the fish and chips were really outstanding."

Cons:

• "The Sunday roast was really terrible, especially the pork belly which was so dry that we didn't eat it."
• "A nice traditional looking venue and pleasant staff, but purely on the food I would not recommend."
• "The roast was tasteless/bland and the beef was rubbery and hard to chew."
• "Of our three different entrees, everything, with the exception of a single chicken drumstick, was dry and overcooked."
• "Fish covered in soggy batter, that was uneatable."
• "The potato came out cold, and gravy without much flavor, and the roast itself was tough and lacked flavour."
• "Food was awful. They advertise themselves as Gastro Pub but I have never had such bad food."

Service

Pros:

• "Staff very attentive and friendly."
• "The staff was very accommodating and the service was quite good."
• "Staff very kind and helpful."
• "The staff were upbeat and helpful which made the experience all the better."
• "The service is both quick and friendly."
• "Fantastic service. The Ultimate Sunday Roast was delicious and such a hefty portion. The staff were delightful and charming just like the decor and atmosphere."
• "Polite, efficient and happy service."

Cons:

• "The menu looked delicious but we unfortunately were unable to sample it due to dismissive and rather rude waiting staff."
• "The bar staff member was really rude about it which tainted the experience."
• "Well meaning staff were chatting away, not really watching their customers."
• "Service was poor."
• "One very rude bar man, absolutely miserable guy who didn't really want customers in his pub on a Saturday night by the looks of it."
• "The service is outright rude."
• "Very bad and hostile service."

Atmosphere & Location

Pros:

• "Charming and rustic but light and inviting, The Flask is a gem nestled in the side streets of Hampstead."
• "Little gem of a pub."
• "Nice cosy pub in the heart of Hampstead."
• "This little gem is hidden in between the narrow streets of Flask Walk."
• "Enjoy its quiet atmosphere and old yesteryear feel."
• "It's always a nice spot to meet friends and chat."
• "A very nice place to while away a lazy afternoon in a genuinely pleasant traditional English pub environment."

Cons:

• "Fabulous location, great interior, but as a pub now marred by the focus on food to the extent that rooms are out of bounds to drinkers even when no diners there."
• "Avoid The Flask if you can."
• "Worst roast dinner I’ve ever had, and there have been some shockers."
• "Only if they had real ice cream instead of the socialist vegan ice cream…"
• "They pack you in so tightly that waiting staff are continually banging into you."
• "Paid nearly £60 for two beers and two plates of fish and chips which was way, way above what you should be paying for pub grub and an ale."
• "They got the bill wrong at the bar and were not very polite."

Value for Money

Pros:

• "Food was great and good value (for London)."
• "Great value for money on the drinks I bought, I shall definitely return."
• "Food was absolutely gorgeous and amazing quality considering the average price."
• "Portions are massive and the roast was definitely worth the price."
• "Also the price is reasonable for the location."
• "Friendly service, and reasonably priced."
• "Good selection of drinks and the service is quick and friendly."

Cons:

• "I would recommend, but I'm not convinced those dishes were worth nearly £20 each to be honest."
• "The Christmas dining menu was £98 per person so I expected more attention to detail and a more streamlined service."
• "Prices not cheap, but to be expected in Hampstead."
• "Paid nearly £60 for two beers and two plates of fish and chips which was way, way above what you should be paying for pub grub and an ale."
• "Only one complaint...the menu for Christmas should have included tea/coffee along with a mince pie. However we were charged for the tea and guess what no mince pie. A bit cheeky I thought.."
• "The drinks selection is good... If not a little over priced."
• "The beers are mainstream, the wines are average quality at best."

Facilities & Accessibility

Pros:

• "We brought our baby and they have an accessible toilet with change table, and they have a few high chairs available!"
• "🚽 🚨clean facilities. Appreciate the change table is put in the disable bathroom, just so dad can be helpful as well."
• "Beautiful and clean pub with lots of ambiance."
• "The space is inviting, clean, and simply decorated."
• "Lovely old-fashioned pub with fabulous features, good beer and excellent service."
• "Really nice, atmospheric dog-friendly pub."
• "Always a favorite when in London. In my top 5 pubs ever, just delightful."

Cons:

• "One thing that needs to be improved on is more vegan options and also plant based milks as they currently do not have that option."
• "Poor beer selection."
• "Fish&chips was worse than mediocre, just too greasy."
• "The potatoes were also badly cooked, almost undone inside."
• "Burger was mediocre."
• "Food was greasy for me but it is a roast after all."
• "Young's, please consider more closely the managers appointed to your pubs. The arrogance and disrespect shown by the 'manager' on duty this night will deter me from patronising any of your pubs."