The Bear And Staff Reviews Summary

Food Quality

Pros:

• "Nice food that one would expect from a pub."
• "Food looked gorgeous, we were kinda jealous we had eaten earlier."
• "I thoroughly enjoyed the chicken pie and my partner enjoyed his sheppard pie."
• "Food and drink was superb and very reasonably priced."
• "Bloody good food."
• "The fish and chips are literally the best I’ve ever eaten."
• "Food was amazing."

Cons:

• "Very disappointing, we waited for 35 minutes to get our pies, served without water."
• "FLAT YORKSHIRE PUDDINGS, FROZEN VEGETABLES FROM A BAG, RAW OR DRY MEAT, COLD GRAVY."
• "Nothing lively or tasty about this dish. Just heavy comfort food with out much special flavor."
• "The famous pies were awful. Overcooked solid pastry, very sparse filling."
• "When it arrived the beef was overcooked and cold, the three potatoes were undercooked and cold."
• "The lemon meringue pie looked like low end supermarket fare."
• "Worst Fish and Chips. Fish must have been placed in the fryer early in the day and then placed back in when I ordered."

Service

Pros:

• "A 'proper' pub downstairs with some good ales and welcoming staff."
• "The staff are always friendly and helpful and go out of their way to make your visit enjoyable."
• "Andy was our wonderful server. So grateful for the good vibe and great food!"
• "Waitress was brilliant she was quick and friendly."
• "The staff has always been very friendly and it's great to be able to sit outside in the sun after work."
• "Staff were so friendly and helpful."
• "The staff were engaging and polite."

Cons:

• "Terrible service. Live in Vancouver, but was told that my Canadian drivers license was 'rubbish ID'."
• "Unfortunately it's also got a very loudmouthed large member of staff who's very rude and obnoxious which just ruined it for me."
• "Not his fault, but the service was slow causing us to be late to our play."
• "One member of staff was a bit rude at closing time."
• "The service was extremely slow especially given we had pre ordered."
• "One waiter for all the tables who was abrupt, rude and really bad at prioritising."
• "Very rude staff, an older gentleman (fat with glasses) spoke to us very abruptly."

Atmosphere & Location

Pros:

• "This pub is just off Leicester Square but it doesn't feel like that at all, not rammed to the brim and you get served relatively quickly!"
• "The pub location, atmosphere and staff are excellent."
• "The Bear and Staff isn't just a pub; it's a living relic that encapsulates London's vibrant history."
• "Bear and Staff has a great atmosphere, a superb selection of drinks and the Staff are exceptional."
• "Best experience in London so far, what a cosy pub."
• "Lovely traditional english pub right in the heart of the west end, amazing vibes."
• "It truly feels like a real British experience."

Cons:

• "The dining space was very cramped with tables squeezed in and the waiter kept having to move the tables to get round."
• "We were harassed by two other male customers repeatedly for about an hour."
• "The only negative is that the opposite side of Bear Street is rather ugly and so detracts from the charm somewhat if you are sat outside."
• "This was really quite depressing - I often use this pub when going to theatre or meeting up with colleagues."
• "Felt a bit uncomfortable, like we were eating before they were open, because it was so empty and staff were doing admin etc just behind us."
• "HARASSMENT - STAFF DID NOTHING."
• "The 0nly reason why I took a star off the atmosphere is because you can smell the cigarette smoke from outside coming in due to the door being open."

Value

Pros:

• "Good clean quirky little place with attentive staff."
• "Big plus- they take major contactless pay services which makes it very convenient with travellers."
• "Definitely a good British meal at a fair price."
• "Drinks were competitively priced considering the location."
• "The price we paid for good food and drink in a nice, atmospheric pub just off Soho / West End in London was very reasonable."
• "Tasty food, reasonable price."
• "Great place for a cheap post-theatre drink."

Cons:

• "For 20 quid a head I'd expect more than just a convenient central location!"
• "It was a total disregard of hygiene standards that cannot be excused especially in the current climate."
• "The vegetables were cold and the plates did not came together all at once. The pies were good but not fantastic, nothing worth the wait or the expensive price."
• "All this cost us over £150 which it most certainly was not worth."
• "Very disappointing meal. I ordered a goats cheese salad for more than £11 and was disappointed to receive a really rather small meal."
• "A bit pricy for me at £5.20 a pint of cider but it is in the west end."
• "The prices are reasonable considering its located right near Leicester Square itself."