Taste of Khyber Restaurant Reviews Summary

Food Quality

Pros:

• "The food was hot and tasty, the chicken was falling off the bone and succulent."
• "The food was fresh and delicious."
• "Fantastic food worth driving 5hrs for...fresh delicious and very good quality meats.. very polite staff...chapali kebabs were awesome excellent lamb and chicken karai.."
• "The food here is absolutely amazing & actually one of the best in Birmingham."
• "Food was delicious, our order arrived quickly and was scrumptious."
• "The food was truly remarkable, boasting authentic flavors and excellent quality."
• "The food is by far the best food I have had in Birmingham."

Cons:

• "Taste of Khyber, an absolutely rubbish restaurant / takeaway. Overpriced food, cheap ingredients & tasteless."
• "The kabuli pilau rice has gone downhill."
• "The food was very expensive for the size of the portions."
• "We were served spoiled food that smelled bad and had gone off."
• "Absolutely disgusting won’t recommend I saw at least 5 pieces of hair in my food."
• "SERVED ME SPOILED RICE PLAO. I BRING IT HOME ROTTEN SMELL WAS COMING."
• "The lamb dupiaza was just full of fat and had no onions in it all at all."

Service

Pros:

• "Service was a little slow but it was a little busy."
• "The staff was really welcoming and nice."
• "Service was great, we were served by two guys both were very nice."
• "Staff is really welcoming and friendly and i would like to mentioned one staff member specifically Mr.Atif."
• "Customer service is good. Waiting time is good."
• "Customer service is also great and food was served in 10min so pretty quick."
• "All staff are friendly and cooperative especially cash counter person. Really appreciative."

Cons:

• "Service was poor. The waiter made mistakes with the order and had to be guided about what was ordered and he did not bring all the dishes ordered."
• "To be honest the food was good, however the waiters were not very friendly, not smiling, very intimidating, impatient."
• "We went to this restaurant for dinner with family but we were so rushed as soon as more customers came in."
• "Waiter taking order but not responding quickly."
• "The cashier employee’s behavior was not acceptable at all."
• "Worst staff ever… the place is boiling hot and the staff give fans to the people they know."
• "Their service is very slow and the server hardly comes to the table after serving the food."

Hygiene

Pros:

• "Nice and clean, good service from the boys waiting the table."
• "The standard of hygiene was immaculate."
• "Plates and tables were clean and good space for families."

Cons:

• "But the cleanliness level very poor."
• "atmosphere and service, extremely poor hygiene, just disgusting TBH."
• "It was a terrible experience. The restaurant was not clean and hygienic especially the bathrooms."
• "It's a very dirty place. Toilet is so disgusting."
• "The restaurant lacks in a proper and clean washroom."
• "Food is tasty but health and hygiene is very very poor."
• "cleanliness is the main issue. glasses n water jugs are often dirty, so asked the staff to change them."

Value

Pros:

• "Prices are competitive which is great."
• "Reasonably priced and top quality food with very friendly staff I would 100% recommend this place."
• "Amazing fresh food, quick (although they're busy), great prices."
• "Food here is really amazing and good value for money as well."
• "The prices are great and you can have a filling meal in under £10 per person."
• "Prices are reasonable they do like 3 chapal kebabs for like 8 quid with a naan good for 2 brothers."
• "Decently priced."

Cons:

• "The food was very expensive for the size of the portions."
• "Karahi was waste of money. £36 for 1kg. Used to be £28."
• "Its a rip off, only ordered one 1/2kg kadai with one big naan, small fries, one kebab Total bill £44 for 2 people."
• "some of the food items are over-priced."
• "I discovered that the quantity was greater than required and the restaurant prices are very exaggerated for the quality."
• "Bunch of thieves this place honestly, they’ve just hiked up their prices on everything."
• "The portion of the meals are quite reduced which can be understood by the high increased in the prices."

Ambiance

Pros:

• "An extremely busy and bustling Friday night. The indoor seating is huge with a private section for families."
• "Its one of the best restaurants in Birmingham."
• "It’s a great experience. The ambiance is very welcoming and charming."
• "The ambiance of the restaurant adds to the overall experience, offering a warm and inviting atmosphere."
• "Really nice Atmos inside as well."
• "You would never imagine it from the outside but this place is so vibrant and a great restaurant to sit in and enjoy the lovely food."
• "The ambiance added to the enjoyment, providing a comfortable and inviting atmosphere."

Cons:

• "atmosphere and service, extremely poor hygiene, just disgusting TBH."
• "The place looks tacky and could do with a refurb."
• "The restaurant itself is dark and gloomy."
• "Deco is a disgusting lime green."
• "The whole place is a bit rundown but the food is worth it."
• "While you eating people who were waiting to be seated were standing behind our table to get our table as soon as we finish."
• "The resturant was freezing as they have no heaters, the biryani was bland the nan was served cold."