Address: 4-6 Russell St, London, WC2B 5HZ, United Kingdom
Phone: +442033011155
Rating: 4.2
based on 689 reviews.
Service
Pros:
"Our main server Aboubake was fabulous, very attentive and amusing, an asset."
"Service was fab, atmosphere was excellent."
"The service was warm and friendly."
"Our server Marco really helped make it fun."
"The service was exceptional."
"Service from Jonathan was impeccable and food was gold standard as always."
"The service here is always great. I think the prices reflect the vibe and service but the food quality is really nothing special."
Cons:
"We had a horrible waiter. We were rushed one hour into our meal, although the food was late, and my eggs were cold."
"However, the service was quite poor - we waited a really long time for our dishes to arrive."
"Service was awful."
"Wine menu prices are not transparent, was overcharged."
"The general feeling from staff was that everyone just wanted to go home."
"Service was indifferent and placed our food on the table like in a canteen."
"However, the service was quite poor - we waited a really long time for getting the menu."
Food Quality
Pros:
"The food however was lovely and service very attentive."
"Everything I ordered off the menu was delicious (dressed crab and flat iron chicken)."
"Great lobster spaghetti and steak tartare."
"The food was absolutely delicious."
"The food was great, especially the seafood plate - everything was fresh and of a high quality."
"The food was undeniably excellent, with flavours that left a lasting impression."
"Food was fantastic."
Cons:
"The food came out extremely quickly and each dish was cold - my friend had the pancakes, and I had the Croque Monsieur, which was congealed on top and soggy underneath."
"However the last time I went, I had the salmon and it was dry and over cooked."
"The Mac and cheese was very basic."
"The beef tartare was a bit tasteless and wasn’t as special as we thought."
"Quality of food was also very disappointing. Risotto had too much cheese and served in a white bowl 3/4th full."
"The food is nothing special."
"Some food was served cold and was pointless to wait for the replacement."
Ambience
Pros:
"What we love most about this place is its atmosphere, amber color internal setting coming with sense of magnificence."
"Balthazar had such a great atmosphere, it was packed with people and we thoroughly enjoyed it."
"The ambience was lovely, although where we were situated lighting was low as above the table it appeared a light fixture was missing."
"Wonderful atmosphere."
"The ambience of the restaurant was impressive."
"The ambience was lovely."
"Atmosphere is lovely and lively."
Cons:
"The restaurant is very very crowded and loud - so busy that it’s impossible to talk to the people sitting at your table."
"Very noisy with a high turnover."
"Terrible acoustics in the restaurant and to top it off completely inappropriate music to dine to, it was almost bar level with a heavy base, which meant shouting across the table all evening."
"The restaurant is VERY noisy. We have friends with hearing aids who would not have been able to manage a conversation with that noise level."
"So noisy it’s impossible to have a conversation."
"The restaurant is a bit too loud & busy."
"It is noisy in the restaurant as it was really busy and they also play music but we could still have a conversation between our group and not having to shout."
Value
Pros:
"Great price for London, our bill of 6 pax with drinks and wine came up to ~£240."
"Lovely food and service, with a very friendly price."
"At £25 it felt like a bargain."
"The majority of us were dining from the very cost-effective prix fixe menu: 2 courses £24.50 and 3 courses £27.95."
"The food is good and reasonably priced."
"A london classic for brunch! Really good food and service at a reasonable price!"
"Good quality food, but at prices you would expect on the higher end of London dining."
Cons:
"Very expensive and disappointing and would not recommend at all."
"Pricy but special."
"This was fairly expensive for a 3 course meal."
"It was extremely pricey though so I would def recommend it for a special occasion."
"Overpriced overall but understandable for Covent Garden."
"It's pretty pricey, 30 quid up for mains, steak and fries 30 quid, lobster pasta 40."
"The prices charged did not align with the lackluster culinary experience I had."