Balthazar Reviews Summary

Category: French restaurant London

Address: 4-6 Russell St, London, WC2B 5HZ, United Kingdom

Phone: +442033011155

Rating: 4.2
based on 689 reviews.

Service

Pros:

  • "Our main server Aboubake was fabulous, very attentive and amusing, an asset."
  • "Service was fab, atmosphere was excellent."
  • "The service was warm and friendly."
  • "Our server Marco really helped make it fun."
  • "The service was exceptional."
  • "Service from Jonathan was impeccable and food was gold standard as always."
  • "The service here is always great. I think the prices reflect the vibe and service but the food quality is really nothing special."

Cons:

  • "We had a horrible waiter. We were rushed one hour into our meal, although the food was late, and my eggs were cold."
  • "However, the service was quite poor - we waited a really long time for our dishes to arrive."
  • "Service was awful."
  • "Wine menu prices are not transparent, was overcharged."
  • "The general feeling from staff was that everyone just wanted to go home."
  • "Service was indifferent and placed our food on the table like in a canteen."
  • "However, the service was quite poor - we waited a really long time for getting the menu."

Food Quality

Pros:

  • "The food however was lovely and service very attentive."
  • "Everything I ordered off the menu was delicious (dressed crab and flat iron chicken)."
  • "Great lobster spaghetti and steak tartare."
  • "The food was absolutely delicious."
  • "The food was great, especially the seafood plate - everything was fresh and of a high quality."
  • "The food was undeniably excellent, with flavours that left a lasting impression."
  • "Food was fantastic."

Cons:

  • "The food came out extremely quickly and each dish was cold - my friend had the pancakes, and I had the Croque Monsieur, which was congealed on top and soggy underneath."
  • "However the last time I went, I had the salmon and it was dry and over cooked."
  • "The Mac and cheese was very basic."
  • "The beef tartare was a bit tasteless and wasn’t as special as we thought."
  • "Quality of food was also very disappointing. Risotto had too much cheese and served in a white bowl 3/4th full."
  • "The food is nothing special."
  • "Some food was served cold and was pointless to wait for the replacement."

Ambience

Pros:

  • "What we love most about this place is its atmosphere, amber color internal setting coming with sense of magnificence."
  • "Balthazar had such a great atmosphere, it was packed with people and we thoroughly enjoyed it."
  • "The ambience was lovely, although where we were situated lighting was low as above the table it appeared a light fixture was missing."
  • "Wonderful atmosphere."
  • "The ambience of the restaurant was impressive."
  • "The ambience was lovely."
  • "Atmosphere is lovely and lively."

Cons:

  • "The restaurant is very very crowded and loud - so busy that it’s impossible to talk to the people sitting at your table."
  • "Very noisy with a high turnover."
  • "Terrible acoustics in the restaurant and to top it off completely inappropriate music to dine to, it was almost bar level with a heavy base, which meant shouting across the table all evening."
  • "The restaurant is VERY noisy. We have friends with hearing aids who would not have been able to manage a conversation with that noise level."
  • "So noisy it’s impossible to have a conversation."
  • "The restaurant is a bit too loud & busy."
  • "It is noisy in the restaurant as it was really busy and they also play music but we could still have a conversation between our group and not having to shout."

Value

Pros:

  • "Great price for London, our bill of 6 pax with drinks and wine came up to ~£240."
  • "Lovely food and service, with a very friendly price."
  • "At £25 it felt like a bargain."
  • "The majority of us were dining from the very cost-effective prix fixe menu: 2 courses £24.50 and 3 courses £27.95."
  • "The food is good and reasonably priced."
  • "A london classic for brunch! Really good food and service at a reasonable price!"
  • "Good quality food, but at prices you would expect on the higher end of London dining."

Cons:

  • "Very expensive and disappointing and would not recommend at all."
  • "Pricy but special."
  • "This was fairly expensive for a 3 course meal."
  • "It was extremely pricey though so I would def recommend it for a special occasion."
  • "Overpriced overall but understandable for Covent Garden."
  • "It's pretty pricey, 30 quid up for mains, steak and fries 30 quid, lobster pasta 40."
  • "The prices charged did not align with the lackluster culinary experience I had."

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