Enish African Restaurant and Lounge Old Kent Road Reviews Summary

Food Quality

Pros:

• "The Abula was an amazing meal!"
• "The fried rice and plantain were lovely and plentiful."
• "The ogbono soup was top notch, just take a look at the photo with the clean bowl."
• "The food was amazing and tasted like home."
• "The buffet was delicious and the food tasted like it was cooked by an auntie with love."
• "The food portions are big and match the price and how delicious it was."

Cons:

• "The chicken was very small and bony although it did taste nice."
• "I was served pure bones in my Asun."
• "The food was very mediocre. Ice cold chicken with boiling hot plantain."
• "The food buffet containers were plentiful but the food in the containers was not."
• "The meats were dry and could have done with more flavor."
• "The jollof and fried rice was a little too dry evoking feelings of choking."

Service Quality

Pros:

• "Our waiter was so attentive and professional."
• "Lydia and Benny with the Silver plattz were the best part of the experience."
• "I had the pleasure of being served by Sam! He was attentive and made sure all our needs were met."
• "The staff are super friendly and attentive to their customer."
• "Bennie is very skillful and her customer service is excellent."

Cons:

• "The manager had zero customer service skills and was full of attitude."
• "The staff have no training. We walked up to a young lady who was on her phone & had AirPods in."
• "The service was absolutely awful, not attentive or efficient."
• "The customer service was abysmal. The lady that served us could not have cared less about doing her job."
• "Terrible experience and poor customer service. Our waiter was not very welcoming at first."

Ambience and Decor

Pros:

• "The restaurant is beautiful, has a nice vibe with helpful smiling staff."
• "Nice music, atmosphere and vibes."
• "The decor was lovely and my biggest surprise? The ladies toilet. It was beyond pretty."
• "Beautiful African restaurant, great food and music."
• "The restaurant and food were 'ok'. The decor is really inviting and allows for great pictures if for a special event."

Cons:

• "The ambience needs so much more work. It doesn't give off a cozy feel for such a reputable establishment."
• "The music can be too loud, it’s very difficult to have a conversation with friends."
• "Music was too loud like being in an Afrobeats nightclub. Too loud to have conversation with two people."
• "They NEED TO FIX THEIR TOILETS. The seats are not fixed to the actual toilet and that's really shabby."

Price and Value

Pros:

• "The price is fair... their customer service too very friendly and accommodative."
• "Absolutely loved this place!! The food was amazing and definitely worth the price."
• "Food was great. You can have a bit of everything as it’s a buffet."

Cons:

• "I have been here before & aside from it being overpriced I like the food."
• "£35 is definitely too much to pay for the service you get."
• "If you are going to charge £35 entry fee and say is a buffet kindly have enough food and better choices."
• "The buffet meal was for £44 which I think was a little overboard for a 4-hour event."
• "The price was exaggerated, £40 per person!"