ArcelorMittal Orbit Reviews Summary

Slide Experience

Pros:

• "However, fun slide and worth every penny."
• "The slide itself is really good and though you know it's long, it seems even longer when you're in the slide."
• "It's a fun slide, lots of turns, light and dark portions."
• "The slide was pretty slow and some parts of it are completely black."
• "It was an absolute thrill to slide and well worth the money!!"
• "The slide is an enjoyable 40 sec exhilarating ride to the bottom."
• "The slide is exciting, it has moments of light and darkness, darkness being the most fun."

Cons:

• "At £17 it is over priced."
• "I am not entirely sure that I would have paid for this myself for the length of time it is."
• "Surprised no photos available of you on the slide, no cafe or toilets."
• "I actually thought the slide was pretty slow, and even had the feeling like I would actually stop."
• "The slide is fun but the overall experience is too expensive."
• "Slide was fun but it's not as scary/exhilarating as you think since no views of outside world."
• "The slide is only average. It's about 40 seconds so quite long and you rack up quite a bit of speed, but apart from a couple of drops, most of it is a gentle downward slope."

Staff and Service

Pros:

• "The abseiling was great, really friendly and welcoming."
• "Staff was very polite and helpful."
• "Super fun! The staff are so polite and helpful."
• "The staff were great, friendly informative and professional."
• "The staff are very friendly and helpful. I mentioned my fear of heights and a member of staff was checking in on me often."
• "Moreover, the staff of this attraction were very friendly."
• "The staff were unbelievably professional and so friendly."

Cons:

• "Slightly disorganised when collecting tickets as short staffed."
• "Staff are incredibly rude and lazy."
• "Very unreliable place."
• "When mention to staff they are all aware and seem to find it funny."
• "One of the staff members was rude to us in the gift shop."
• "The check in staff (male) are rude, obnoxious and not friendly at all."
• "In our point of view, some staff wasn't very motivated in this job..."

Value for Money

Pros:

• "For the price of 8.5 quids per person, it is a great experience to go up that high and see the skyscrapers of the city."
• "Great value too, especially for local residents."
• "Good valve for money."
• "Excellent value for money for concessions and we got a reduction for being local."
• "I wouldn't pay the advertised price direct on website as we found an offer from buy a gift."
• "Staff were friendly and polite and it's something for the kids to do which isn't expensive."
• "The children LOVED the slide!! The side takes around 40-50 seconds to complete."

Cons:

• "I pre-paid to see the skyline views only to be told that a wedding was taking place."
• "The experience is relatively expensive and requires a long journey to get there."
• "But be aware it's usually £30.....for a 40 second slide. Quite pricey."
• "For the 40secs of slide, and 30mins delayed the price is expensive."
• "It's very expensive, hence the 4 star review instead of 5."
• "Rip off price, for one go down a slide!"
• "However it is quite expensive at £27 for a student."

Facilities and Accessibility

Pros:

• "Lockers available to place belongings."
• "You can then go up again and have a look at the 360 view which is nice."
• "Lockers provided for all your bags and accessories as cannot take anything with you to the slide."
• "There is toilets up there (including disabled toilets), so you can go before you try the massive terrifying slide."
• "You are asked to leave your belongings including phone in the lockers.. So you go up do the slide then take your phone from the lockers and go back up again to take the pictures of the skyline views."
• "No problem parking in the disabled bays in the London Aquatics Centre car Park, reasonably very close to the ARCELOR MITTAL ORBIT."
• "Very safe, storage lockers for belongings, cafe and seating and gift shop also."

Cons:

• "The lockers were unfortunately full of dirt and mud, presumably due to the bad weather."
• "They don’t allow cellphones on the ride."
• "I couldn’t see any toilets on site."
• "Good slide but got frustrated because apparently the weather changes the slide."
• "You are not allowed to take your phone in the slide, and the obviously then charge you for pictures."
• "I am a disabled person. I couldn't use it as my carer wasn't allowed to get on the slide with me."
• "We wore protective helmets and arm covers which we felt could do with a wash."

Views and Experience

Pros:

• "This was a great vantage point for taking zoomed out shots of some interesting places near Stratford and on the horizon."
• "Seeing the sun go down was really memorable and the trippy mirrors at the top make for some cool photos."
• "The view of London from the top is breathtaking."
• "Great views over London."
• "Fantastic views from the top once you get out the lift."
• "The views are incredible, some of the best views we've seen in London."
• "Amazing views out over the city."

Cons:

• "Although I am often in the Olympic Park, I do not think it is worth another visit."
• "The view from the top if you live in London is pretty boring."
• "Slide was fun but it's not as scary/exhilarating as you think since no views of outside world."
• "The view from the top is ok not the best.. as most of city is on other side."
• "The views are OK, but not worth paying just for the views without the slide."
• "The viewing platform area is a bit bare and would have been nice with some chairs, or cafe or something."
• "The view from the top of the tower is quite incredible at night once the sun has set."